Forgot your Zalo password? Here’s how to recover it
When you get a new phone or delete the Zalo app on your phone, and you want to login again but you can't remember the password that you had created. Don't worry, it's not difficult to reset your Zalo password. Kindly refer to our article below to learn how to reset your password.
Follow the steps below to recover your Zalo password:
First, open the Zalo app on your device and click on the Login button. Then, enter the phone number for your lost Zalo account and click on the Forgot password option below.
Step 2
Next, the app will require you to confirm if this is the correct phone number for your Zalo account. Double-check the phone number and click Confirm. Then, you will be taken to the activation code input interface. Wait for Zalo to call the provided phone number and announce the code.
Note: If the phone number registered with the Zalo account is on a different device, you need to use that device to receive the confirmation code. When you receive the confirmation code from Zalo, enter the code and click Activate.
Step 3
Wait for a few seconds, and then you will be redirected to the password input interface for your Zalo account. Enter a new password and confirm the new password, then click Done. Zalo will notify you that the password has been successfully reset for your account. Now, you can use your Zalo account again.
Recovering a Zalo account when you accidentally lose the password is extremely easy. You just need to send a request to Zalo’s hotline to receive the activation code, reset your account, and then you can use your Zalo account again. After successfully recovering the account, users should also consider changing the password to enhance the security of their personal information on Zalo.
FPT Shop has provided a guide on how to easily regain access to your Zalo account if you have lost the SIM card or phone number associated with it. The two simple steps outlined in the article make recovering your password a straightforward process.
Zalo PC is the desktop version of the Zalo app, offering all the same features as the Zalo app on your phone. Let’s dive into the details of how to download and use Zalo PC with FPT Shop.
Frequently asked questions
If you forgot your Zalo password, you can recover it by following these steps: Step 1: Open the Zalo app and tap on the ‘Forgot Password’ option on the login screen. Step 2: Enter your phone number and tap on ‘Send code’. You will receive a verification code via SMS. Step 3: Enter the verification code and set a new password for your account.
In case you don’t have access to your registered phone number, you can still recover your Zalo account. You will need to provide additional information to verify your identity. Follow the on-screen instructions after choosing the ‘I don’t have this phone number anymore’ option.
Yes, it is a good practice to change your password regularly to enhance the security of your account. To change your password, go to Settings > Privacy > Change Password and follow the instructions.
If you suspect that your Zalo account has been hacked, immediately change your password and enable two-factor authentication for added security. Also, report the issue to Zalo’s customer support for further assistance and to secure your account.
Yes, creating a strong and unique password is crucial for the security of your Zalo account. Use a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like your name, birth date, or common words. Consider using a password manager to generate and store complex passwords.
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