Guide For Registering and Using Viettel Calls Forwarding in 2023 Released

The Viettel call forwarding service is a utility service that allows users to forward incoming calls to another phone number when they are unable to receive the call. This service can be used in various situations, such as when the subscriber is in an area without coverage, busy, or traveling abroad.

Overview of the Viettel Call Forwarding Service

Did you know that you can forward your calls to another number when you cannot answer or prefer not to answer? That’s one of the useful features of the Viettel call forwarding service, provided by the Viettel network for its customers.

The Viettel call forwarding service, also known as Call Forward, allows you to forward incoming calls from your subscriber number to another number, including both domestic and international numbers. You can set the call forwarding conditions according to your preferences, such as when your subscriber number is out of coverage, busy, or you don’t want to receive calls. You can also choose to forward all calls or only certain calls.

Viettel Call Forwarding Fees

Currently, the Viettel call forwarding service is supported free of charge, with no registration fees or service maintenance fees. However, regular call charges apply for forwarded calls.

How Viettel Call Forwarding Fees are Calculated

Viettel call forwarding fees are calculated as follows:

• Initial part of the call:
  • Calculated for the calling subscriber from the calling subscriber to the forwarded subscriber.
  • The time for charging starts when the forwarding subscriber answers the call.
  • The fees are charged according to Viettel network regulations.
• Forwarding part of the call:
  • Calculated for the forwarding subscriber from the forwarding subscriber to the receiving subscriber.
  • The time for charging starts when the receiving subscriber answers the call.

Payment Methods for Call Forwarding Fees

The payment methods for call forwarding fees depend on the package you are using.

Note:

• Viettel call forwarding fees are charged like regular calls, including both domestic and international call charges.
• For postpaid subscribers, call forwarding fees will be charged on the monthly bill.
• For prepaid subscribers, call forwarding fees will be deducted directly from the main account.

Viettel Call Forwarding Service – Benefits and How to Register and Use

Advantages of Viettel Call Forwarding Service

The Viettel call forwarding service is a convenient utility service that helps users not miss any calls. Here are the advantages of this service:

Helps users not miss calls when unable to answer:

The Viettel call forwarding service allows users to forward calls to another phone number when the subscriber cannot answer the call, such as when the phone is busy, turned off, out of battery, or out of coverage. This helps users not miss important calls from family, friends, or business partners.

Helps users easily manage calls:

The Viettel call forwarding service allows users to choose different types of call forwarding, including forwarding all calls, forwarding when the subscriber is busy, or forwarding when the subscriber does not answer. This helps users easily manage their calls and avoid missing important calls.

Convenient and easy to use:

The Viettel call forwarding service is provided for free and is easy to use. Users can register for the service through SMS or the My Viettel application.

How to Register for the Service

Register for the Service:

To register for the Viettel call forwarding service, you can follow these steps:

1. Compose a message with the syntax DK and send it to the number 1322.
2. The system will send you a password to use the service.
3. You can change the password for easy remembrance by composing a message MK old-password new-password and sending it to the number 1322.
4. In case you forget the password, you can retrieve it by composing a message QMK and sending it to the number 1322.

Cancel the Service:

To cancel the Viettel call forwarding service, you can follow these steps: Compose a message HUY and send it to the number 1322.

Guide to Using the Viettel Call Forwarding Service

How to Forward Calls:

After successful registration and setup, customers can use the Viettel call forwarding service with the following steps:

Forward all calls:

To forward all calls to another phone number, customers can perform the operation by pressing **21*phone-number#OK.

Forward when not answered:

To forward calls when not answered, customers can perform the operation by pressing **61*phone-number#OK.

Forward when busy:

To forward calls when busy, customers can perform the operation by pressing **67*phone-number#OK.

Forward when turned off:

To forward calls when the subscriber’s phone is turned off, customers can perform the operation by pressing **62*phone-number#OK.

Note:

• The forwarding phone number must be a working Viettel phone number.
• To cancel the call forwarding settings, customers only need to press ##forwarding-command#OK.

Example:

• To forward all calls to the phone number 0987654321, customers can perform the operation by pressing **21*0987654321#OK.
• To forward calls when not answered to the phone number 0987654321, customers can perform the operation by pressing **61*0987654321#OK.

The Viettel call forwarding service is a convenient and free service for Viettel network customers. You can use this service to not miss any calls and increase flexibility in communication. Just follow simple steps to register and cancel the service according to your preferences. We hope this article has provided you with the necessary information about the Viettel call forwarding service.

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