You want to check your call history but don’t know how? Don’t worry, this article will show you how to quickly and easily check your Viettel call history on your phone. Whether you are using an Android or iPhone, you can easily access your call history anytime, anywhere. Let’s find out how to check your Viettel call history!
Why do you need to check your Viettel call history?
Regularly checking your Viettel call history is very important because it helps you understand your mobile usage charges. For many people, the phone is an essential communication tool in modern life. We use the phone to make calls, send messages, access social networks, listen to music, take photos, and all these activities incur charges. Therefore, if you don’t check regularly, you will have a hard time knowing how much you have spent and how much money you have left in your account.
Checking your call history will show you the exact duration and number of calls. From there, you can easily evaluate your usage charges. If you see anything unusual, such as excessively long calls or a sudden increase in the number of calls, you need to quickly detect and handle it. This will help you avoid unexpected expenses.
In addition, checking your call history also helps you check if anyone has abused your phone SIM to make illegal calls. By comparing with your daily schedule, you can easily detect strange calls and take timely measures. This is why you should regularly check your Viettel call history.
How to check your Viettel call history?
To check your Viettel call history, you can use the My Viettel app. The steps are as follows:
Step 1: Download and install the My Viettel app
First, download the My Viettel app from the App Store if you are using an iPhone or from CH Play if you are using an Android phone. This is the official SIM and package management app of Viettel. The app has a Vietnamese interface, making it easy to use its features. After downloading, wait for the app to complete the installation process on your device.
Step 2: Log in to the app
After the app is installed, search for and open My Viettel. The login account for the app is your Viettel phone number. If you don’t have an account, you can create a new account following the app’s instructions.
Tip: You can use your mobile network or OTP code to log in quickly without entering a complex password.
Step 3: Access the billing query section
On the main interface of the app, swipe from the left edge to display the expanded tab. Then, tap on the phone number and the SIM owner’s name.
Next, continue to find and select the “Tra cước” (Billing query) section in the account information management page of the My Viettel app. This section will allow you to view detailed usage charges, including call history.
Step 4: Select view detailed charges
In the “Tra cước” (Billing query) section, select the “Cước cuộc gọi nội mạng/ngoại mạng” (Domestic/International call charges) part. There, you will see more detailed options for your usage history.
Step 5: Select call charges and enter OTP code
After selecting “Cước cuộc gọi nội mạng/ngoại mạng” (Domestic/International call charges), the system will ask you to enter an OTP code. This code will be sent to your phone number to ensure security. Make sure to enter the code correctly.
Step 6: View your call history
After entering the correct OTP code, the system will display a list of your call history by month. Here, you can view detailed information about each call, including time, date, and charges for each call.
Note that these steps can be performed similarly on both Android and iPhone. The My Viettel app provides detailed information about each call, including time, date, and charges for each call. In addition, you can also check other information such as data usage for the month through this app.
Other notable features of the My Viettel app
With continuous updates, the My Viettel app offers many useful and convenient features for users. Here are some notable features of this app:
- Account management: Users can easily manage their accounts through the app. This feature allows you to query and monitor account-related information such as phone number, account balance, and services in use.
- Update promotion information: My Viettel provides up-to-date information on promotions and offers tailored to each type of subscription. Users can easily learn about and subscribe to suitable packages directly in the app.
- Manage usage charges: This feature helps users query usage charges, including message, data, and call charges. In addition, users can change data packages and top up their phones via methods such as ViettelPay, scratch cards, and e-banking.
- Order reporting: This feature supports users in performing tasks such as switching from prepaid to postpaid, changing SIM cards, online payments, and checking orders without going to Viettel stores.
- Birthday gifts: This feature is part of the Viettel++ customer care program, providing meaningful birthday gifts to users.
In addition, the app also has other features such as searching for Viettel transaction counter locations, linking with ViettelPay, and many other benefits. My Viettel works on both Android and iOS platforms, providing optimal convenience for users.
In conclusion
So, the above article has provided detailed instructions on how to check your Viettel call history on both Android and iPhone. Hopefully, these tips will help you easily check your call history and better manage your usage charges. If you have any further questions about this issue, don’t hesitate to comment below! Good luck!
If you are looking for another mobile network with attractive packages, you can consider the brand new FPT mobile network. In addition to beautiful phone numbers, this mobile network also offers many packages with reasonable monthly costs for Vietnamese users. Visit the link below to choose your number and register for a package.
- How to register for the V120C package to make unlimited calls, free data surfing with Viettel
- Quick and easy guide to check Viettel subscriber information on your phone and computer