How to Check Scratch Card Status Easily and Quickly for Viettel, MobiFone, VinaPhone, and Vietnamobile Networks

If you don't know how to check the status of a scratch card, you sometimes need to contact the phone service provider directly for instructions, which can be time-consuming. However, you can refer to the article below from FPT Shop to learn how to check with Viettel, MobiFone, VinaPhone, Vietnamobile network operators more quickly.


Verifying scratch card status varies across mobile network providers. This article from FPT Shop will guide you through simple and quick ways to check the status of scratch cards from Viettel, MobiFone, VinaPhone, and Vietnamobile.

1. Checking Viettel Scratch Card Status

You can check Viettel scratch card codes using three methods:

Using the My Viettel App

You can check the status of scratch cards using the My Viettel app by following these steps:

Step 1: Log in to the My Viettel app → select Recharge to continue.

Step 2: Select Check Scratch Card Status to proceed.

Step 3: Enter the scratch card serial number and security code, then click Check.

Calling Viettel Call Center

You can also dial the Viettel call center at 19008198 for quick assistance. The call center staff will ask for the 13-digit serial number printed on the scratch card to verify.

Other Methods

Additionally, you can check the status of your scratch card through Viettel’s official website ( or other channels provided by the network, such as Facebook and Zalo.

2. Checking MobiFone Scratch Card Status

Here are some ways to check the status of MobiFone scratch cards:

Using USSD

To check the status of a MobiFone scratch card, follow these steps:

Step 1: Dial 9011# on your phone.

Step 2: Follow the system instructions → enter the scratch card serial number → click < strong>Send.

Checking Via Text Message

You can also check MobiFone scratch card status by sending a text message:

Step 1: Compose a message with the following syntax: THENAP .

Step 2: Send the message to 901 (toll-free). The system will respond with the scratch card status once you send the message.

Contacting MobiFone Call Center

Besides the two methods above, you can also call the call center directly at 9090 (200d/minute) to speak to a customer service representative.

The MobiFone staff will request the serial number printed on your scratch card, so please have it ready. They will then provide you with the scratch card status promptly.

3. Checking VinaPhone Scratch Card Status

Contacting VinaPhone Call Center

To check the status of your VinaPhone scratch card, you can call the call center at 18001091 (toll-free) and press 1 to be connected to a customer service representative. They will ask for the serial number of the scratch card you want to check and provide you with the status promptly.

Using the VNPT App to Scan the QR Code

The My VNPT app not only offers various features like checking usage history, packages, services, data usage, and promotions, but it also allows you to check scratch card status:

Step 1: Open the My VNPT app → select the Recharge option.

Step 2: Select the Recharge Using Scratch Card option to check the card.

Step 3: Use the app to scan the QR code on the scratch card → click Confirm → The system will display the status of the scratch card.

4. Checking Vietnamobile Scratch Card Status

You can easily check if your Vietnamobile scratch card has been recharged by calling Vietnamobile’s hotline at 123 or 789.

Call charges:

  • 123 Hotline: This is a 24/7 customer care hotline with a charge of 300d/minute.
  • 789 Hotline: This is Vietnamobile’s customer care hotline. The call charge for this number is also 300d/minute.

Once you call these numbers, Vietnamobile’s hotline staff will request the scratch card’s serial number and check the status for you.

Frequently asked questions

You can easily check the status of your scratch card by utilizing the USSD codes specific to your network. For Viettel, dial *100*4*2#; for Mobifone, dial *101#; Vinaphone users can dial *100*3*6#; and Vietnamobile subscribers can use the code *097# to instantly check their scratch card balance and related information.

By dialing the respective USSD codes, you can conveniently access a range of information related to your scratch card. This includes checking your current balance, finding out the expiration date of your scratch card, and even discovering any available promotions or bonuses associated with your specific network provider.

Indeed, some networks provide additional perks when utilizing their USSD codes. For instance, Viettel offers a convenient way to activate data roaming packages directly through the USSD menu. Mobifone also provides a similar benefit, allowing users to activate various promotional packages and offers right from the USSD interface. These added features make managing your mobile account even more accessible and efficient.

The beauty of USSD codes is their universality. They can be used on any mobile device, regardless of the model or operating system. Whether you’re using an Android smartphone, an iPhone, or even a basic feature phone, you can easily access and utilize these codes to manage your scratch card and network services. There are no specific requirements or applications needed to take advantage of this convenient feature.

Should you face any problems or have additional inquiries, you can always reach out to your network provider’s customer support. Each provider offers multiple channels for customer assistance, including phone hotlines, online chat services, and email support. Their trained representatives will be more than happy to assist you with any issues or provide further guidance regarding your scratch card and network-related matters.
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