How To Track Your Shopee International Order: A Comprehensive Guide For Peace Of Mind When Shopping Online

How to Track International Shopee Orders

International Shopee order tracking is a sought-after technique as online shopping and ordering items from abroad become increasingly prevalent. To learn how to check the status of your international Shopee orders, follow the information provided by FPT Shop below.

2 Ways to Track International Shopee Orders

International Orders Being Processed Abroad

If you’re using a **smartphone** to track international Shopee orders while they’re being processed abroad, follow these steps:

Step 1: Access the Shopee app and tap on the order you want to check. The order’s detailed information will be displayed on the screen.

Note: Tracking international Shopee orders is not possible for international orders awaiting payment confirmation. Only once the order status changes to Awaiting Pickup or In Transit can you track its shipping information.

Step 2: In the Shipping Information section, you’ll find the order’s tracking number. Every order, whether domestic or international, has this number for tracking shipping and delivery information, optimizing the operational process. When an order leaves the warehouse, the carrier scans this number to update its status. This is also crucial for tracking and monitoring international orders on Shopee.

Step 3: To view detailed order information, click View. The system will then display the shipping information for easy tracking. This information is constantly updated according to the actual status and progress of the order’s shipment. You can easily see where the order has reached, when it will be delivered, etc. If you want to track the order in more detail, Copy the Tracking Number and paste it into the shipping company’s website.

If you’re using a **computer**, follow these steps to track international Shopee orders that are being processed abroad:

Step 1: Visit the Shopee Homepage, then log in to the account that placed the order. Hover your mouse over the profile icon in the top-right corner of the screen, and select My Purchases.

Step 2: Click on the order you want to track. The shipping information, order status, and other relevant details will be displayed on the screen.

International Order Status: Arrived in Vietnam

Once the international order has arrived in Vietnam, you can track it on your phone by going to the **Shopee app** > **Me** > **Purchase History** > **Select Awaiting Confirmation** or **Awaiting Pickup/In Transit/Delivered/Cancelled** to check the order status.

On a computer or laptop, to track an international Shopee order that has arrived in Vietnam, you need to **Log In** to your purchase account > Click **My Purchases** and select the order you want to check.

Guide to Buying International Shopee Products at Affordable Prices

In addition to learning how to track international Shopee orders, many readers are also interested in tips for buying overseas products at great prices on this online shopping platform. To select quality international products at affordable prices on Shopee, you need to consider the following:

Product Name: International product names on Shopee are often translated by Google Translate, making them sometimes difficult to understand. Therefore, users need to read carefully, identify the correct product name, and compare prices between multiple shops to get the best deal.

Product Information: When buying international products on Shopee, read the product description thoroughly to understand its specific features, shape, size, color, weight, etc. Reading the description will also help you determine if the item meets your needs and if the delivered order matches the description.

Compare Prices: Comparing prices is a must when buying international products at affordable prices on Shopee. Not only should you compare prices with other Shopee shops, but you can also compare the product’s price with other e-commerce platforms to find the best deal and quality.

Prioritize Reputable Suppliers: There are two types of suppliers on Shopee that you can trust: those in Shopee Mall and those with the Preferred logo. The products offered by Shopee Mall or Preferred shops are mostly of good quality, with accurate descriptions, and minimal incidences of scams, counterfeit goods, or low-quality products.

Reviews from Previous Buyers: When shopping on Shopee or other e-commerce sites, it’s essential to pay attention to reviews from previous buyers. When buying products domestically or internationally, always check the number of reviews and customer comments to get a sense of the product’s actual quality, which will help you decide whether or not to purchase it.

In addition to tracking international Shopee orders, carefully check each step of the purchasing process to minimize risks, especially when making large or expensive purchases, despite the fact that scam incidents on Shopee have been relatively controlled.

International Shopee Order Warranty and Return Policy

The warranty, exchange, and refund policy for Shopee international orders depends on the type of product you purchase and the specific policy of the overseas supplier. If you wish to exchange or return an item because it does not meet your expectations, the procedure is similar to that for domestic returns.

Shopee always puts customer and partner interests first, so you can rest assured that the platform’s policies will ensure the best interests of both buyers and sellers. When you receive an international Shopee order, you can exchange or return it if:

The product is damaged, dented, deformed, or heavily scratched.
The product does not match the description, type, or information provided by the seller.
The product does not work or has technical issues.
The product is missing components or parts compared to the description.
The product is old or has been used.
The product is counterfeit, fake, or of poor quality.
The wrong order was delivered.
The package shows signs of having been opened previously, or the packaging is loose.

Conclusion

We hope this article from FPT Shop has provided you with the knowledge you need to track international Shopee orders. When shopping on this app, especially for international orders, pay attention to the product description, buyer reviews, sales volume, and most importantly, the order processing and shipping process to protect your interests and avoid purchasing low-quality or mismatched products.