Technology

Phone’s sound disappeared when watching a video? Easy solution!

Losing sound on your phone while watching videos can greatly affect your entertainment experience. This issue often occurs due to user habits such as forgetting to unplug headphones from the phone, accidentally pressing the volume mute button, or improper media sound settings.

Administrator

3 March, 2024

During the use of mobile devices, you have likely encountered the issue of having no sound on your phone while watching a video. This issue is not too serious but it does affect your entertainment experience, making your moments of relaxation dull. There are several ways to help users fix this problem, and FPT Shop will provide you with some solutions.

Why does your phone have no sound when watching videos?

The issue of no sound when watching videos on your phone can be quite annoying. It’s frustrating to watch a video without any sound, or when you have the need for online learning through videos but your phone has no sound. So why does this problem occur on your device?

You accidentally press the mute button on the video or clip.
You have set your phone to silent mode, and the media sound is set to “mute.”
You have connected your phone to wireless headphones in the past but forgot to disconnect them. When watching a video, the sound does not come out of the external speaker, making you think that your phone has no sound.
Your phone has no sound when watching videos and even when listening to music or opening any other applications. In that case, it is likely that the speaker of your phone is damaged due to water damage or strong impact.

How to fix the issue of no sound on your phone when watching videos

Once you have identified the cause of your phone having no sound when watching videos, you can apply one of the following methods to fix the problem.

Method 1: Check the volume of the video

First, check if you accidentally pressed the mute button, which turned off the volume of the video. In this case, you just need to turn on the volume again or press the Volume Up button on the side of your phone to enable the sound for the video.

Method 2: Reset the Media sound settings

Usually, the sound settings on your phone include settings for media sound, ringtone volume, notification sound, etc. In the case where your phone has no sound when watching videos or listening to music, check the Media sound settings on your device.

Go to Settings > Sound & Vibration and adjust the Media volume according to your preference.

Method 3: Disconnect Bluetooth headphones

In case you play a video, listen to music, or use any app on your phone but no sound comes out, stay calm. Could it be that you forgot to disconnect your wireless headphones and mistakenly think that your phone has no sound?

Now, check if you have disconnected your Bluetooth headphones and continue to enjoy your great moments of entertainment.

Method 4: Restart your phone

Sometimes, software conflicts or errors during software updates can cause certain issues on your phone. These issues can often be resolved by simply restarting your device, a simple and effective trick.

For Android phones, press and hold the power button, then choose Restart/Reboot to restart your device.

For iPhone, simultaneously press the Side button and the Volume Up/Down buttons until the power off slider appears, then slide to power off.

Method 5: Reset all settings

A simple and quick way to fix the issue of your phone having no sound when watching videos or listening to music is to reset your device. This operation is not like a Factory Reset, it will not erase your data, it will only bring your device back to the default settings according to the manufacturer’s setup.

To do this, go to Settings > General, scroll down and press Reset > Reset All Settings.

If you have tried the above methods and your phone still has no sound, it is likely that the speaker on your device has a problem such as water damage, excessive humidity, or damage. In this case, the best approach is to take your device to a repair shop for assistance, diagnosis, and repair.

In conclusion

The issue of no sound on your phone when watching videos can be easily resolved with the methods that FPT Shop has instructed you above.

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Frequently asked questions

There are several methods to try: check the volume of the video and unmute if necessary; reset your media sound settings; disconnect any Bluetooth headphones; restart your phone; or reset all settings. If these methods don’t work, your speaker may be damaged and you should take your phone to a repair shop.

If your phone still has no sound, it’s likely that your speaker is damaged due to water damage, excessive humidity, or physical impact. In this case, you should take your device to a repair shop for further diagnosis and repair.

If your speaker is damaged, the best course of action is to take your phone to a professional repair shop. They will be able to diagnose the issue and provide repair services. In some cases, you may need to replace the speaker entirely.

To prevent this issue from occurring in the future, be mindful of your phone’s volume settings and ensure that your media sound is not muted. Also, remember to disconnect any wireless headphones when you’re not using them. Regularly updating your phone’s software and keeping it dry and protected from physical impact can also help prevent sound issues.