In order to enhance the customer experience, MB Bank has developed a new service called cardless cash withdrawal. Instead of having to physically go to an ATM to withdraw cash using a card, you can now perform the transaction quickly and conveniently by following a few simple steps on the MB Bank mobile app. Let’s explore the details of how to withdraw cash without a card from MB Bank in the article below.
What is cardless cash withdrawal from MB Bank?
This is a service that allows customers to withdraw cash from MB Bank ATMs without using a card. With the development of society and technology, many banks have started to update this feature.
This is also one of the most popular and highly regarded features at MB Bank. What’s special is that this feature is integrated into the MB Bank mobile app. As a result, customers can easily withdraw money without worrying about forgetting or losing their ATM card.
What are the advantages of cardless cash withdrawal?
Cardless cash withdrawal from MB Bank offers users several benefits:
- Convenience and flexibility: This feature allows users to withdraw money from MB Bank ATMs without having to carry a card. Instead, they can use the MB Bank app and the authentication method provided by the bank to complete the transaction. This not only saves time but also provides flexibility as users don’t have to carry their card everywhere.
- Safety and high security: When performing a cardless cash withdrawal through the MB app, you are required to authenticate using a code provided by the bank. This enhances the security of your information and bank account effectively.
- Wide transaction range: With this feature, you can withdraw money from any MB Bank ATM nationwide without carrying your ATM card.
Conditions for cardless cash withdrawal from MB Bank
In order to withdraw cash from an MB Bank ATM without using a card, you need to meet the following conditions:
- You need to have an MB Bank account.
- You need to register for the Mobile Banking or SMS Banking service of MB Bank to receive the authentication code for cash withdrawal.
- You need to own a smartphone and use the MB Bank mobile app.
- You need to use an MB Bank ATM to perform the cash withdrawal.
- Your account needs to be linked to an MB Bank debit card.
If you meet all of these requirements, you can successfully withdraw cash from MB Bank without using an ATM card.
Detailed guide on how to withdraw cash without a card from MB Bank
To withdraw cash from your MB Bank account without using a card, you can follow one of the two methods below:
Method 1: Cardless cash withdrawal on the MB Bank app
Withdrawing cash without a card using the MB Bank app is not too complicated. You just need to follow these basic steps:
Step 1: First, you need to log in to your MB Bank account on your phone. If you don’t have an account, you need to download the MB Bank app and register for an account. Then, on the main interface, select “Products” and then “ATM Withdrawal”.
Step 2: Next, select “Generate Cash Withdrawal Code” and then choose the source account and enter the amount you want to withdraw, and click “Continue”.
Step 3: At this step, you need to verify the information and enter the OTP code to confirm the cash withdrawal transaction.
After successful verification, the screen will immediately display all transaction details along with the cash withdrawal code.
Step 4: When performing a cash withdrawal at the ATM, select “Transaction without card” and then select “Cash Withdrawal App”. Enter the cash withdrawal code and press “Enter”.
Step 5: Finally, enter the OTP code sent to your phone. Then enter the withdrawal amount that matches the amount entered in the app transaction to complete the cardless cash withdrawal process through the MB Bank app.
Method 2: Cardless cash withdrawal at MB Bank ATMs
If you’re not tech-savvy, you can choose to withdraw cash without a card at MB Bank ATMs by following these steps:
Step 1: First, go to the nearest MB Bank ATM. Then, on the main screen, select the “Cash Withdrawal App” feature.
Step 2: Next, select the preferred language and enter the withdrawal code generated on the app and press “Continue”.
Step 3: Then, enter the desired withdrawal amount that matches the amount entered in the app transaction.
Step 4: At this point, the ATM system will display a message asking “Do you want a receipt?” You can choose “Yes” or “No”.
Step 5: Finally, enter the authentication code sent to your phone and press “Continue” to complete the cardless cash withdrawal process. After about 3 seconds, you will receive the cash through the cash dispenser.
Detailed guide on how to cancel a cardless cash withdrawal from MB Bank
If you have initiated a transaction on the MB Bank app but for some reason you no longer want to withdraw the cash, you can follow one of the two methods below to cancel the transaction:
- Method 1: If you do not complete the cash withdrawal within 24 hours of the withdrawal request being generated, the cash withdrawal code will be automatically cancelled and your account will not be debited.
- Method 2: Additionally, you can use the MB Bank app, then access the “Cash Withdrawal History” feature and continue to select “Cancel Cash Withdrawal Code”. When you perform this action, the amount that has not been withdrawn will be automatically transferred back to the source account without the need for manual cash withdrawal.
With these two methods, you can easily manage and adjust your bank account transactions.
Some things to note when performing cardless cash withdrawal from MB Bank
When you want to perform cardless cash withdrawal through the MB Bank app, please note the following:
- You need a smartphone with internet connection to access the app.
- You have installed the MB Bank app on your phone.
- You need to register for and use the SMS Banking or E-Mobile Banking service.
What is the cardless cash withdrawal limit at MB Bank?
When performing cardless cash withdrawal from MB Bank, you must comply with the cash withdrawal limits set by the bank as follows:
- For silver-level ATM cards, the maximum cash withdrawal limit is 10,000,000 VND.
- For gold-level ATM cards, the maximum cash withdrawal limit is 15,000,000 VND.
- For special-level ATM cards, the maximum cash withdrawal limit is 20,000,000 VND.
- The maximum withdrawal limit per transaction is 5,000,000 VND.
- The maximum cash withdrawal limit per day ranges from 10,000,000 VND to 20,000,000 VND, depending on the type of ATM card you own.
Frequently asked questions when performing cardless cash withdrawal from MB Bank
During the use of the cardless cash withdrawal service from MB Bank, many customers still have some questions. Therefore, FPT Shop will provide answers to some frequently asked questions in detail in the following content.
Is there a fee for cardless cash withdrawal from MB Bank?
When you perform a cash withdrawal using an ATM card, you will need to pay a small fee. However, if you use the MB Bank app to withdraw cash without a card, you will not have to pay any fees.
This is also one of the advantages that many users appreciate when using the cash withdrawal service through the app. Moreover, MB Bank does not require you to pay a monthly service fee, so you can rest assured when using the service.
What should I do when a cash withdrawal transaction fails?
When the ATM system displays a temporary suspension notice, all cash withdrawal transactions will not be supported. In this case, in order to continue the transaction, you can move to another MB Bank ATM.
Where can cardless cash withdrawal from MB Bank be performed?
With this feature, you can only perform cash withdrawal transactions at ATMs belonging to the MB Bank system. ATMs of other banks do not support this feature.
Summary
From the above article, it can be seen that cardless cash withdrawal from MB Bank is an efficient and convenient method for users. In addition, the transaction process is simple and fast, helping users save time when withdrawing cash. We hope that the information shared by FPT Shop will help you successfully perform cardless cash withdrawal.
Check out more
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