When encountering a case of a 2-way locked SIM card, it is important to understand how to unlock it in order to continue using the SIM card. Follow FPT Shop’s guide to learn how to unlock VinaPhone’s 2-way locked SIM card.
Causes of VinaPhone’s 2-way locked SIM card
A 2-way locked SIM card is unable to receive incoming calls and messages, make calls and send messages to other subscribers, or register for network packages. The causes of VinaPhone’s 2-way locked SIM card can be attributed to the following:
- SIM card not registered to its rightful owner.
- Postpaid subscriber with unpaid fees.
- SIM card not recharged, not using call and messaging packages, not using 4G VinaPhone, which causes the SIM card’s expiration date not to be extended.
- SIM card has expired.
If your VinaPhone subscriber is already 2-way locked, it is recommended to unlock it as soon as possible in order to fully utilize the network services.
Simple way to unlock VinaPhone’s 2-way locked SIM card
Based on the causes of VinaPhone’s 2-way locked SIM card, the SIM card can be unlocked according to each specific case:
Case of SIM card not registered to its rightful owner
Currently, all mobile phone networks, including VinaPhone, are working on retrieving unregistered mobile SIM cards with incorrect information that have already been activated. If you fall under this case, promptly bring your personal papers (ID card) and SIM card to the nearest VinaPhone store to register your official SIM card. Alternatively, you can refer to the online registration process in the article How to quickly register VinaPhone’s official SIM card online.
Case of SIM card incurring fees due to not recharging for a long time
For the case of a 2-way locked VinaPhone SIM card due to not recharging for a long time, the only way to unlock the subscription is to top up money into the account.
- VinaXtra subscribers: You will have an additional 60 days of usage after topping up.
- VinaCard subscribers: The expiration date will be extended by the number of days corresponding to the value of the top-up card.
- Postpaid subscribers: You need to visit a VinaPhone transaction counter to pay off all outstanding fees.
After topping up or paying off all outstanding fees, the subscription will be automatically unlocked.
Note: For VinaPhone prepaid subscribers, if your SIM card is locked in 2 ways, you will have 30 days to retain your number. If the deadline expires and you still haven’t paid, your number will be recalled. As for postpaid subscribers, if you intentionally fail to pay the fees for a long period of time, VinaPhone will initiate legal action based on the commitments in the postpaid contract.
In this article, FPT Shop has provided you with a simple way to unlock VinaPhone’s 2-way locked SIM card. We hope you can successfully apply it for your intended use. FPT Shop wishes you success.