What is the Zalo app?
The Zalo app is a popular social networking application that enables convenient and easy communication, exchange, and collaboration without incurring high costs. As a result, it has gained traction in Vietnam and many other countries worldwide.
How to Back Up and Restore Messages on Zalo
Step 1: Open the Zalo app on your phone and go to the ‘Individual’ tab.
Step 2: Tap on the Settings icon (gear symbol), then select ‘Back Up and Restore.’
Step 3: If you haven’t backed up your messages yet, choose ‘Back Up Now’ or ‘Back Up’ if you have a previous backup.
Step 4: Select your Google Drive account to back up your messages and set a password for the backup. The backup process will automatically start and should only take a few seconds.
Step 5: You can now restore your most recent backup by tapping on ‘Restore.’
Step 6: Go back to Settings > Messages. Here, turn on the ‘Restore Deleted Chats’ feature.
Restoring Zalo Messages on a Computer
To restore Zalo messages on your computer, you first need to back up your messages:
Step 1: Click on the Settings icon (gear symbol) > Select ‘Archive’ > Choose ‘Export Data.’
Step 2: Once the mail window opens, click on the blue ‘Export Data’ button.
Step 3: Wait for the system to export the data and click ‘Close’ when it’s done.
After backing up your messages, follow these steps to restore them on Zalo:
Step 1: Log in to your Zalo account on the app downloaded on your computer.
Step 2: Click on the Settings icon in the bottom-right corner > Choose ‘Archive’ > Select ‘Import Data.’
Step 3: A window will pop up; click on ‘File’ > Select the ‘backup_zalo’ file and click ‘Open’ > Choose ‘Import Data.’
Step 4: Once the data has finished uploading, click ‘Close’ to end the message restoration process on your computer.
The Ultimate Guide to Online Grocery Payments with ZaloPay
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