Three Effective and Simple Strategies to Recover Your Lost Zalo Account

Zalo has become one of the most popular chat applications in Vietnam. With its growing popularity, the risk of losing or forgetting Zalo accounts is increasing. However, there is no need to worry as FPT Shop is here to reveal effective tricks to quickly recover your Zalo account and easily restore lost passwords.

1. Redo SIM

If you are unable to access your Zalo account due to a lost or damaged SIM card, you can consider redoing your SIM card. To do this, you need to gather 3-5 recent phone numbers that you have contacted through calls or messages.

Next, bring your ID card or Citizen Identity card and visit the nearest service store of your network provider to begin the SIM card redoing procedure.

The cost of redoing a SIM card usually ranges from a few tens of thousands of VND. For more accurate information, it is recommended to contact the network provider’s hotline beforehand to inquire about the specific process and prices.

2. Contact the SIM card owner to recover the password and switch to another phone number

If redoing your SIM card is not possible because someone else is already using your phone number, you can directly contact the previous owner of the SIM card and request the recovery code that Zalo has sent to them. Once you receive the recovery code, you can change the password and add your current phone number.

If the above method is not successful, the last resort is to delete your current Zalo account and create a new account.

Note that deleting a Zalo account is irreversible, so it is important to carefully consider this action and ensure that all important information from the old account is backed up before deletion.

3. Forgot Zalo password

If you have forgotten your Zalo account password, you can easily follow these steps on your mobile device to regain access:

Step 1. Open the Zalo app and click on the “Forgot password” option below.

Step 2. Confirm your phone number. Zalo will send a confirmation code to your entered phone number. You will receive a call from the Zalo hotline providing the confirmation code.

Step 3. Enter the received confirmation code into the designated code entry section in the Zalo app.

Step 4. Enter a new password of your choice and click “Confirm”. You have now successfully restored access to your Zalo account and can continue using the app with your new password.

This article aims to provide useful tips for recovering your Zalo account and safeguarding your privacy on social networks. For more tricks and tips, remember to regularly check the Tricks section of FPT Shop!

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