Troubleshooting ‘PowerPoint Not Responding’ Issue on Windows 11

Having trouble with PowerPoint running on Windows 11? FPT Shop has the answers. Read on to learn about solutions that could help fix the issue of PowerPoint not responding or having problems.

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Despite undergoing numerous iterations, PowerPoint can still experience various issues that render the application unusable. One common problem includes PowerPoint becoming unresponsive or encountering compatibility issues on Windows 11.

Microsoft PowerPoint is a highly regarded application for crafting visually engaging presentations for a variety of purposes, including business meetings, educational presentations, and conferences. Although PowerPoint boasts numerous features and versions, it can occasionally experience instability, rendering the application unusable. One such issue is the “PowerPoint not responding” problem.

If you are experiencing difficulties with PowerPoint on your Windows 11 computer, it can greatly impede your user experience, particularly if you are in the midst of a crucial presentation. Therefore, FPT Shop has assembled a collection of remedies to assist you in ensuring smooth operation of PowerPoint.

Reopening a PowerPoint Presentation After Closing It

The Microsoft PowerPoint application can sometimes experience issues while running on your computer, leading to improper functioning or unresponsiveness on Windows. To resolve such problems, a common solution is to close and reopen the PowerPoint application. This simple action often restores the application to its normal functionality.

Step 1: Press the shortcut keys Ctrl + Shift + Esc to open the Task Manager.

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  1. Step 2: In the new window that appears, select “Processes” in the left pane.
  2. In the right pane, locate and select the name of the “Microsoft PowerPoint” application.
  3. Click on the “End task” button on the toolbar to forcefully close the application running in the background.
  4. Reopen Microsoft PowerPoint and check if it is functioning properly.

Open PowerPoint in a Safe Environment

To resolve any potential conflicts causing PowerPoint to hang or not respond, it is recommended to open PowerPoint in Safe Mode. Follow these steps to do so:

1. Close PowerPoint if it is currently open.
2. Press the “Windows” key on your keyboard, or click the “Start” button in the bottom left corner of your screen.
3. In the search bar, type “PowerPoint” and press the “Enter” key.
4. Hold down the “Ctrl” key on your keyboard and click on the PowerPoint application icon.
5. You will see a prompt asking if you want to start PowerPoint in Safe Mode. Click “Yes”.
6. PowerPoint will now open in Safe Mode, disabling any conflicting add-in utilities.
7. Test PowerPoint functionality to see if the issue persists. If PowerPoint functions properly in Safe Mode, it is likely that an add-in is causing the conflict.
8. To identify the problematic add-in, open PowerPoint normally and disable add-ins one by one until the issue is resolved.
9. Once the conflicting add-in is identified, you can choose to remove it or find an updated version that is compatible with your version of PowerPoint.
10. After resolving the conflict, you can open PowerPoint normally without using Safe Mode.

By following these steps, you can troubleshoot conflicts with add-in utilities in PowerPoint and ensure smooth application performance.

  1. Press the Windows + R shortcut keys to open the Run dialog.

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Step 2: In the Open field, type powerpnt /safe and then press Enter.

Please perform the following steps to troubleshoot the issue:

1. Launch PowerPoint in Safe Mode and observe if the issue persists.
2. If the issue does not occur in Safe Mode, it indicates that one of the installed add-in utilities is causing the problem.
3. To identify the specific add-in causing the issue, disable all add-in utilities and gradually enable them one by one.
4. Disable all add-ins by opening PowerPoint, clicking on “File” in the menu bar, selecting “Options,” and then navigating to the “Add-Ins” section.
5. In the “Manage” dropdown menu, choose “COM Add-ins,” and click on the “Go” button.
6. Uncheck all add-ins and click “OK” to disable them.
7. Restart PowerPoint and check if the issue persists. If the problem is resolved, it indicates that one or more add-ins were causing the issue.
8. To identify the specific add-in responsible, go back to the “Add-Ins” section under “Options” and re-enable the add-ins one by one, restarting PowerPoint each time.
9. Observe if the issue reoccurs after enabling each add-in until the problematic one is identified.
10. Once the problematic add-in is identified, you can choose to disable or uninstall it to prevent further issues.

Following these troubleshooting steps should help resolve the issue with PowerPoint.

  1. Step 1: Open PowerPoint and access the “File” menu in the top-left corner.

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Step 2: Open the dropdown menu and select Options from the left pane.

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Step 3: Open the PowerPoint Options window by selecting it from the menu. Navigate to the Add-ins section on the left side. In the Manage field, choose COM Add-ins from the dropdown menu. Click the Go button to proceed.

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Step 4:

Uncheck all the options in the add-in list just below the Add-ins available heading and click the OK button.

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Please restart the application and enable each add-in one by one. After enabling each add-in, please check for any issues encountered in PowerPoint. This process will help identify any problematic add-ins.

If any of the add-ins cause problems when enabled, it is recommended to uninstall the add-in to prevent similar issues from occurring again in the future.

How to Fix PowerPoint File Issues

If you encounter a situation where PowerPoint becomes unresponsive only when attempting to edit or save a specific presentation file, it is possible that the file itself is causing the issue. In such cases, you can undertake the following steps to repair the file and determine if it resolves the problem.

Step 1:

Open PowerPoint and click on the File menu located in the top left corner of the screen.

  1. Step 2:
    1. Select the Open option from the left side of the dropdown menu.
    2. Click on the Browse button.

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Step 3: In the Open window that appears, navigate to the folder containing the problematic PowerPoint file. Select the file from the list and click the downward arrow next to the Open button. Choose the Open and Repair option.

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PowerPoint will automatically verify and resolve any potential issues with the chosen presentation before opening the file. It is necessary for you to review the file to confirm if the issue has been resolved.

How to Modify Your Default Printer Settings

There can be instances where Office applications such as PowerPoint encounter difficulties in opening or become unresponsive due to an erroneous default printer setting. In order to address this issue, the following steps can be taken to rectify the situation.

  1. Press the Windows + I shortcut keys to open the Settings app.
  2. Navigate to the Bluetooth & devices option in the left pane.
  3. Click on the Printers & scanners option in the right pane.

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  1. Select “Step 2”
  2. Click on your preferred printer from the list of printers

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  1. Step 3: Click the Set as default button to designate the selected printer as the default printer for the system.

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Revising the Requirements for Student Financial Aid

Using an outdated version of PowerPoint can also cause such abnormalities. It is recommended that you install any pending Office updates on your computer.

To begin, open PowerPoint on your computer and navigate to the “File” menu located in the top left corner.

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  1. Go to the Account section by selecting it from the dropdown menu on the left side.
  2. Then, navigate to the Update Options section and click on Update Now.

Please wait for Microsoft Office to complete the necessary updates. Once the updates are installed, PowerPoint will operate seamlessly on your computer without any disruptions.

How to Use the Office Repair Tool to Resolve Common Issues

If PowerPoint continues to show unresponsiveness or encounters issues despite installing the most recent updates, it may indicate a problem during the installation of PowerPoint on your Windows computer. In such cases, it is recommended to utilize the Office Repair tool to resolve PowerPoint-related issues.

Our automated tool is designed to identify and address any issues encountered with Office applications installed on your computer. To ensure optimal functionality, please follow the steps outlined below to run this tool efficiently.

  1. Access the Installed apps menu by right-clicking on the Start menu.

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Step 2: In the right pane, scroll down and locate the Microsoft Office suite in the list. Click on the three-dot menu on the right corresponding to it and select the Modify option from the dropdown menu.

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Step 3: Choose the Quick Repair option in the new dialog box that appears and click the Repair button.

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If PowerPoint continues to experience issues even after selecting this option, you can try the following steps:

  1. Repeat the previous steps
  2. Select “Online Repair”
  3. Perform an online repair of PowerPoint

Performing an online repair may take more time, but it is highly likely to resolve the problem.

If you are encountering difficulties with PowerPoint on your Windows 11 computer, such as unresponsiveness or recurring issues, there is no need to be concerned. You can effectively address and resolve these problems by following the troubleshooting techniques outlined above.

For additional information, please refer to our article on 3 Quick and Convenient Ways to Duplicate Slides in PowerPoint.