Unravelling the Causes and Solutions for Absence of Face ID Technology

Face ID is a crucial feature on every iPhone as it allows you to securely authenticate your face and bypass the security layer you have set up. If you encounter the Face ID not available error, this article provides the quickest and easiest solution to fix the issue.

What is Face ID not available?

Face ID not available refers to the inability of your iPhone to recognize your face from any angle. This makes it challenging to unlock the screen or perform other tasks. The Face ID not available error is commonly encountered on iPhone Xs Max and newer models.

What causes Face ID not available?

There are several reasons that can lead to the Face ID not available error, including:

1. Incorrect usage of Face ID

Many cases of Face ID not available error occur due to incorrect usage of this feature. Common examples include wearing a mask or sunglasses while scanning the face, holding the phone too far away, or obstructing the camera.

2. Face ID not available due to dirty camera

If the front camera of your iPhone is dirty or has watermarks, it can affect the face recognition capability and result in the inability to unlock. It is important to regularly clean the camera and phone screen to ensure optimal user experience.

3. Phone hardware failure

Physical impacts such as falls or water submersion can cause hardware malfunctions in the phone, affecting the camera and making Face ID unavailable. Circuit board damage can also lead to Face ID not available.

4. Face ID not available due to app errors

In addition to hardware issues, some apps running on the iPhone can interfere with the face recognition feature and cause conflicts, resulting in the inability to use Face ID.

5. Face ID error from the manufacturer

In rare cases, errors during the manufacturing process can cause the Face ID not available error. Minor mistakes during assembly or testing can make the face recognition feature unavailable.

Quick fix for Face ID not available

Fixing issues related to Face ID is not too difficult. Here are some solutions you can try:

1. Reset Face ID and use it correctly

First, check Face ID settings on your iPhone and reset it.

• Step 1: Open the Settings section and select Face ID & Passcode.

• Step 2: Enter your phone’s passcode, click Reset Face ID, and follow the on-screen instructions.

After the setup is complete, you can use the face recognition feature. Remember to clean the camera, position the phone facing directly without obstructing the face to ensure optimal usage of Face ID.

2. Turn off and turn on Face ID on the phone

If you prefer not to reset Face ID, you can try turning it off and on again to resolve the Face ID not available error.

• Step 1: Open the Settings section on your iPhone, then select Face ID & Passcode.

• Step 2: Enter the passcode of the iPhone, and the screen will display specific settings.

• Step 3: Slide the Unlock iPhone feature to turn it off and then on again. Try using the Face ID feature again to check if the error has been resolved.

3. Repair the damaged phone hardware

If the Face ID not available error is due to hardware damage, it is advisable to have it inspected at a reputable phone repair shop. Attempting to dismantle the phone parts yourself may lead to further serious issues.

4. Update to the latest iOS

If you continue to encounter the Face ID not available error, it is essential to update the iOS operating system to the latest version.

• Step 1: Go to the Settings section on the phone, click on General settings.

• Step 2: Click on Software Update and follow the on-screen instructions.

Summary

This article provided detailed information about the Face ID not available error and its solutions. By following the correct troubleshooting steps, you can resolve the error and enjoy a seamless experience using your iPhone.

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