Using Virtual Assistant on My Viettel to Get Timely and Accurate Support

With the virtual assistant on My Viettel, users can use extremely fast and accurate features and utilities. Fill out the promotion inquiry form of the subscription, top-up/withdraw money, Viettel++, Hot Program… The virtual assistant on Viettel will be extremely useful, helping you no longer have to search for information on the internet or look it up by calling the switchboard.

How to use the virtual assistant on My Viettel

First, you need to check if the My Viettel application on the phone has been updated to the latest version or not by going to the app store and updating it (if available).

Step 1: Open the My Viettel app and log in with your phone number. Then, select the virtual assistant icon in the bottom right corner of the screen.

Step 2: At this point, the virtual assistant interface with the supported categories will appear, you select the corresponding category you want to use. Or, you can enter the content you want support for in the Enter Support Content box and click Send.

Step 3: Then, the virtual assistant will provide more specific categories for you to choose from, follow the instructions and choose the correct category you desire.

Now, Viettel users will be supported conveniently and quickly through the virtual assistant. We hope you will have the best experience using this guide, FPT Shop wishes you success.

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