What is the Home Credit hotline number? A guide on how to contact the Home Credit hotline

In this article, FPT Shop will provide you with the Home Credit call center phone number as well as related information such as operating hours, contact methods, and call charges. Let’s read on.

A few notes about Home Credit

Before learning about the Home Credit call center number, let’s go over a few key points about Home Credit.

Which bank does Home Credit belong to?

Home Credit was established in 1997 in the Czech Republic. Home Credit Group is currently leading the consumer finance market and has over 133,000 employees serving over 70 million customers worldwide.

Home Credit Vietnam was established in 2008 and is not managed by any bank. However, you can rest assured when using Home Credit’s products/services because the company has a close connection with banks nationwide, including the strongest banks. After 15 years of operation in Vietnam, Home Credit has successfully built a network of 7,000 service points in 63 provinces and cities.

Home Credit Vietnam’s main products are: Motorcycle Installment Loan; Installment Loan for Household Appliances, Electronics, and Cash Loan Repayment. The advantages of Home Credit over loan packages at other banks are easy loan procedures and no need to prepare many relevant documents. At the same time, customers do not need to provide collateral or proof of identity. Competitive interest rates are also an attractive point for customers and the specific figures are stipulated in the credit agreement.

Home Credit Products and Services

Cash Loan

For existing customers, the loan limit is from 5 – 200 million VND, with an interest rate of 1.66% per month for 12 – 60 months. The procedure is simple, only require ID card, driver’s license or household registration book, and no need to prove income.

For new customers, applicable to individuals aged 20 – 60 and not current customers of Home Credit Vietnam. This group can borrow up to 30 million VND with a simple procedure, only require ID card, driver’s license or household registration book. Money can be received immediately after signing the contract.

Motorcycle Loan

The product package for motorcycle purchase applies to all types of motorcycles in the Vietnamese market such as Honda, Yamaha, Suzuki, SYM, and many other brands. The loan amount can be up to 80 million VND and customers only need to pay 10% of the vehicle value in advance. The loan period is from 6 – 36 months.

Loan for Household Appliances, Electronics

With this service, there is no registration fee and loan payments are quick on the same day. The applicable subjects are Vietnamese nationals aged 20 – 60. The loan limit is from 1 – 40 million VND with 0% interest per month, term from 4 – 24 months.

Credit Loan

Home Credit supports interest exemption for the first 45 days. At the same time, the loan application and approval process are simple and fast. Moreover, you can also get a refund of up to 10% of the transaction value.

Home Credit Call Center Hotline

What is the Home Credit call center number? How to contact it? Below is the specific information for these inquiries.

What services does the Home Credit call center support?

Although there are now many new contact methods such as websites and fanpages, the Home Credit call center is still a popular choice for many people due to its speed and accuracy.

As many people know, the main function of the Home Credit call center is to support customers in resolving issues related to the products and services provided by the company. In addition, when calling the hotline, you can also track your loan contract.

What is the Home Credit call center number?

In addition to providing useful information about products/services, the Home Credit call center is also a place to receive feedback and suggestions from users to continuously improve service quality. The Home Credit call center is currently implementing 2 phone numbers to support customer care:

1900 633 999: Card Products and Home PayLater.

1900 633 633: Other products/services.

In case you have never used any services from Home Credit and want to learn more, you can call the phone number 02838999666 or *6868 – the consultation hotline that operates 24/7 for both new and existing customers.

Furthermore, to minimize network congestion due to many people contacting at the same time and to better serve customer needs, Home Credit also provides 2 additional numbers for those who have the need for loans and loan contracts:

• If you already have a loan contract, please contact one of the two numbers 1800 6860 or 028 35 130 130.
• If you have never had a loan contract, please contact the phone number 028 62 99 66 00.

The call center operators are always ready to assist customers in every situation. The professional consulting team with specific knowledge in the financial sector will provide accurate and reasonable solutions to help customers save time and quickly resolve the issues they are facing.

How to contact the Home Credit call center

Whenever you have a need to get answers to issues related to Home Credit’s loan services, you can pick up the phone and call the number 1900 633 999 and follow these steps:

Step 1: Enter the number 1900 633 999 and press CALL.

Step 2: Press the navigation keys:

• Press 1: To learn more about the benefits of cash loans and credit cards.
• Press 2: To learn more about credit card services.
• Press 3: To check information about installment services.

Other ways to contact Home Credit

In addition to contacting the Home Credit call center, you can also choose other channels depending on your needs and the urgency of the issues that need support.

Contact via Website: Open the web browser on your mobile device and access this address. Then, click on the “Online Support” section at the bottom right corner of the screen to chat directly with the support staff.

Contact via Home Credit VN app: For those who regularly look up information and perform transactions with Home Credit, it is recommended to download the Home Credit VN app to your phone for convenience. When registering an account on the app, you must use the phone number registered on the contract.

• Link to download for Android phones: HERE.
• Link to download for iOS phones: HERE.

Contact via Fanpage: Enter this address in the web browser to access the official Home Credit fanpages. Then, click on the “Message” section to chat directly with the consulting staff. Note that the fanpage operates from 7am to 6pm daily.

Conclusion

The above is all the information related to Home Credit and the Home Credit call center. As a leading organization in the field of credit lending in Vietnam, you can fully trust in using the products and services of Home Credit.