What is the hotline number of Be and when does it operate? What kind of issues does it support?

Be's hotline acts as a vital link between customers and businesses, serving as a platform for service advice and addressing any inquiries regarding Be's offerings. Wondering what Be's hotline number is? How can you contact them? FPT Shop will unveil the secrets in this article.

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The Be technology ride-hailing app is no stranger to Vietnamese users, especially those living and working in major cities like Hanoi and Ho Chi Minh City. If you use Be frequently but don’t know the Be hotline number to contact when needed, then follow the information below.

Introducing Be

Be is a ride-hailing technology app developed by the Be Group Technology Company. The app was launched on December 13, 2018, in Hanoi and Ho Chi Minh City and officially started operations on December 17, 2018.

With the Be app, the Be Group company always aims to provide the best service policy for customers by building a civilized and polite ecosystem.

The main services of the Be app currently include:

  • beBike: Motorcycle ride-hailing service to connect customers who want to travel by motorbike.
  • beCar: 4-seater or 7-seater car ride-hailing service for customers who want to travel by car.
  • beDelivery: Delivery service based on customer needs, such as sending goods or parcels.
  • beFood: Food delivery from favorite restaurants.

  • beExpress: Express delivery service aimed at e-commerce businesses. BeExpress has a team of professional delivery staff who are well-trained and work full time. Customers will be provided with management software to coordinate and assign pick-up orders to Be drivers at any time.
  • beCorporate: Provides comprehensive transportation solutions for businesses.
  • Be provincial service: Long-haul car rental service one-way or round-trip to neighboring provinces.
  • Be hourly rental: Car rental service by the hour with flexible routes, options for renting up to 10 hours.
  • Be market shopping: Grocery shopping service, customers just need to order items on the app, then a driver will receive the order to buy and deliver the goods to the designated location.

Information about the Be hotline

What is the Be hotline number? When does it operate? All this information will be in the content below.

What is the Be hotline number?

The Be hotline number is 1900 232345. This is the most reliable information channel for customers or partners to get information related to Be and the services that Be provides. The Be hotline operates 24/7, every day of the week. Therefore, whenever you need assistance, just pick up the phone and call the hotline immediately to receive timely support.

What issues does the Be hotline support?

Employees of the Be customer service department in general and the Be hotline in particular are trained professionals, along with their dedication, enthusiasm, and willingness to listen to customer opinions. Through this hotline, you can obtain information about fares, how to book a ride on the Be app, travel time, how to apply promotion codes for discounts, etc.

In addition, the Be hotline also accepts feedback, reviews, and even complaints from customers to continually improve the quality of service. In special cases such as leaving items on the vehicle or being dissatisfied with the driver’s attitude, you can also share them with the hotline for assistance.

Benefits of using the Be hotline service

Here are some notable benefits of using the Be hotline service:

  • Fast and convenient communication: Be provides a hotline channel that makes it easy for customers to call drivers, and partners can communicate anytime, anywhere.
  • 24/7 support: The Be hotline operates 24/7, ensuring that customers and partners receive support even in emergency situations.
  • Quick problem-solving: The Be hotline will provide quick and timely solutions to difficult issues.

  • Professional service: Hotline operators are trained professionals with expertise, knowledge, and skills that can help customers accurately address their requests and inquiries.
  • Monitoring and evaluation: Be establishes a monitoring and evaluation system to continuously improve service quality through data collection and customer feedback.

Conclusion

Above is the information about the Be hotline. The 24/7 hotline, 1900 232345, operates nationwide and is ready to support customers at any time. If you need more information about Be, please contact this hotline.

See also:

If you are in need of a phone that can download and use the Be app, FPT Shop has many good products for you to choose from. With various price segments, you will surely find a suitable device.

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