Technology

What is Vietinbank login? 4 Ways to recover Vietinbank login credentials

What is Vietinbank login ID? It is a unique identifier assigned to each user of Vietinbank. This login ID allows users to conveniently access and utilize Vietinbank's iPay app and Internet Banking services.

Administrator

6 May, 2024

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Recognized as one of the leading banks for its seamless transactions, reasonable fees, and professional customer service, Vietinbank has designed a unique approach to security and convenience by issuing personalized login credentials to its customers. Read on to know more about Vietinbank login, and how to retrieve it in case of forgetfulness.

What is a Vietinbank Login?

A Vietinbank login is the phone number of the user who has registered for an online bank account. This method is designed for maximum convenience and ease of remembering personal information. For customers who utilize Internet Banking services at a physical branch, the login will be a series of characters that the customer can customize.

Following successful registration for the Internet Banking service, you will receive your Vietinbank iPay login information via SMS. Upon returning to the app, your login will be auto-filled, requiring you to simply enter your password or use your fingerprint/FaceID to access the Vietinbank iPay application.

In the event that you forget your Vietinbank iPay login, you may encounter difficulties accessing the account, as the app automatically saves this information. If you enter the wrong information too many times, your Vietinbank iPay account will be locked for security purposes.

4 Simple Ways to Retrieve Your Vietinbank Login

In addition to the question, “What is a Vietinbank login?”, many individuals seek guidance on how to retrieve it if forgotten. Here are four simple and quick methods to recover your Vietinbank login:

1. Retrieve Information from Email or SMS

Retrieving information from Email or SMS is the easiest way to restore your Vietinbank iPay login. However, many individuals tend to delete messages or emails after reading them, resulting in the loss of Vietinbank iPay login information. If this method proves unsuccessful, consider trying one of the other methods outlined below.

2. Recover Your Vietinbank Login via Internet Banking

With this method, you can choose to use the Vietinbank iPay app on your phone or visit the bank’s website. Follow these steps as outlined by FPT Shop to restore your Vietinbank iPay login:

Step 1: Launch the Vietinbank iPay app on your phone or access the following link: https://ipay.vietinbank.vn/forgot-username.

Step 2: Enter your phone number and your ID card/CCCD/Passport information in the corresponding fields and then click “Continue“.

Step 3: The system will validate your information and send an OTP (One Time Password) to the phone number you registered with when you opened your account.

Step 4: Input the received OTP and then click “Submit“. The system will automatically send you your new login. You can now log back into the Vietinbank iPay app using these credentials.

3. Retrieve Your Vietinbank Login at a Transaction Counter

Visit your nearest Vietinbank branch and inform the staff that you have forgotten your Vietinbank login. They will assist you in retrieving your login. Here’s how it’s done:

Bring your personal identification documents such as ID card/CCCD/Passport and explain your situation to a bank employee.
The staff will examine your documents and provide you with a form to fill out, requesting a new login.
Once you have completed the request form, review it carefully to ensure the accuracy of the information provided.
Submit the request form to a bank employee for them to verify your information.
After verifying your information against the system and confirming that it matches the documents you provided, the staff will issue you a new Vietinbank iPay login.

Precautions When Using Your Vietinbank Login

To avoid account lockout, follow these guidelines while using the Vietinbank iPay app:

Limit incorrect login attempts to less than five to prevent account lockout.
Handle your personal information with the utmost care. Your login and password should never be shared with anyone.
Only log in to the Vietinbank iPay app on a single device and account. Avoid logging in on someone else’s device. If necessary, log out after use.
Refrain from saving your login and password in web browsers to maintain the confidentiality of your personal information.

Adhering to these principles will help keep your Vietinbank iPay account safe and secure.

Conclusion

This comprehensive article by FPT Shop has answered your questions about “What is a Vietinbank login?” and how to retrieve it if forgotten. Keep this information handy to protect your Vietinbank account.

Frequently asked questions

A Vietinbank login is the phone number of the user who has registered for an online banking account. This method is designed for convenience and ease of remembering login details. For Internet Banking users, they can customize their login as a series of characters.

Upon successful registration for Internet Banking, an SMS will be sent to your registered phone number with your login details. When you reopen the Vietinbank iPay app, your login will be automatically filled in, and you will only need to enter your password or use biometric authentication to access your account.

If you forget your login, you may encounter issues as the app auto-saves this information. To prevent your account from being locked due to multiple incorrect attempts, you can retrieve your login through Email, SMS, Internet Banking, by visiting a Vietinbank branch, or by contacting the Vietinbank Call Center.

Check your email inbox or SMS messages for the login details. If you cannot find the information, it is possible that you may have deleted the message or email. In this case, try another retrieval method or contact Vietinbank support for further assistance.

You can use the Vietinbank iPay app or their website. Provide your phone number and ID/passport details, follow the steps to receive an OTP, and then input this OTP to receive a new login. This will allow you to reset your login credentials.

Visit any Vietinbank branch with your personal identification documents, such as your ID card, passport, or other accepted forms of ID. Explain your situation to the staff, fill out the necessary forms, and they will assist you in resetting your login.

You can call the Vietinbank hotline at 1900 558868. Keep your personal information ready, including your full name, date of birth, ID/passport number, bank account number, and registered phone number. The customer support staff will verify your details and provide assistance in recovering your Vietinbank iPay login.

To maintain the security of your account, it is recommended to limit incorrect login attempts to less than five. Never share your login and password with anyone. Use the Vietinbank iPay app only on your personal device and account. If needed, log out after each use and avoid saving your login details in web browsers or on public devices.