Technology

Why does the sound disappear when watching videos on iPhone? Common causes and simple solutions.

Losing sound on your iPhone while watching videos can be frustrating and can greatly affect your entertainment experience. There are various reasons that can lead to this issue, with different solutions and suggestions to effectively fix it. This article provides you with specific solutions and suggestions to effectively troubleshoot this problem.

Administrator

14 March, 2024

You are having trouble with your iPhone when it loses sound while watching videos? The following article from FPT Shop will tell you the reasons why the iPhone loses sound when watching videos and the simplest way to fix this issue!

1. Reasons why the iPhone loses sound when watching videos

There are several reasons that can cause the iPhone to lose sound when watching videos, such as:

The speaker of the iPhone is damaged due to drops or prolonged exposure to water.
Software conflicts can occur when using incompatible applications on the device.
If you are using headphones, the headphone jack may be dirty or clogged with dust, so you cannot hear the sound.

In addition, some cases may be due to Bluetooth issues or users accidentally turning off the sound. Depending on each case, you will have corresponding solutions, which are compiled by FPT Shop in the following content.

2. Ways to fix the issue of the iPhone losing sound when watching videos

To avoid interruptions in the entertainment experience on your phone, fixing the issue of iPhone losing sound when watching YouTube or Facebook videos is a matter of concern for many people. Here are some solutions that you can apply to fix this issue:

Check the sound toggle button

First, check the sound toggle button on your iPhone. Make sure this button is not switched to silent mode.

If the sound toggle button has been switched to silent mode, you only need to switch it back to sound mode to solve the problem quickly.

Clean the headphone jack

If you are using headphones to watch videos on iPhone, clean the headphone jack on your device to remove dirt.

After cleaning, plug the headphones into the correct port and check if the issue is resolved.

Turn on and off Bluetooth

Try turning on and off Bluetooth on your iPhone. In some cases, the Bluetooth feature can also affect the sound on the device, so this method will fix it.

Restart the iPhone

Restarting the iPhone is one of the most effective solutions to fix common errors on the iPhone, including the issue of the iPhone losing sound when watching videos. Moreover, this operation will not delete your data, so you don’t have to worry too much.

Therefore, when the iPhone encounters the issue of losing sound when watching videos, try restarting the device to help temporarily restore the function and fix this issue quickly.

Restore the iPhone to factory settings

If the issue persists after restarting, it may be caused by software conflicts. In this case, you need to restore the iPhone to factory settings. This operation will bring the device back to its original state. Refer to the iPhone reset guide here.

Note: Remember to back up your data before performing this operation!

Bring the device to a repair center

In cases where the device is dropped, heavily bumped, or exposed to water, the hardware may be damaged. In that case, bringing the device to a repair center is the best solution to quickly diagnose and fix the problem. Especially, if you need to replace the speaker for the iPhone, choose a reputable and professional repair address to ensure post-repair quality.

3. Conclusion

There are many reasons why the iPhone loses sound when watching videos. The above measures will help you fix the sound loss issue when watching videos on the iPhone quickly and effectively.

Hopefully, through this article, you have learned the reasons why the iPhone loses sound when watching videos and the simplest way to fix this issue!

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Frequently asked questions

To fix the sound issue, try the following steps:

Ensure the sound toggle button is not on silent mode.
Clean the headphone jack if you’re using headphones.
Turn Bluetooth on and off.
Restart your iPhone.
If the issue persists, restore your iPhone to factory settings (back up your data first).
If you suspect hardware damage, take your device to a repair center for diagnosis and repair.

Software conflicts can occur when incompatible applications are installed on your device. These conflicts can interfere with the normal functioning of your iPhone, including its sound output.

If your iPhone has been exposed to water, it’s important to turn it off immediately and not press any buttons. Then, take it to a professional repair center as soon as possible to minimize potential damage and increase the chances of a successful repair.

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