How to Register for an Electronic Identity Account – A Guide

Citizens can save time and costs by using electronic identity accounts for public administrative transactions. This article provides information on electronic identity accounts and how to register for one.

1 What is an electronic identity account?

An electronic identity account is a combination of a citizen’s personal identification number as the login name and a password that is either sent via SMS or authenticated by the Ministry of Public Security’s electronic identity and authentication system, as specified in Article 7, Clause 2, Decision 34/2021/QD-TTg.

Electronic identity account

2 What is an electronic identity account used for?

According to the Advisory Office of the Ho Chi Minh City Police Department, citizens can save time and costs by using an electronic identity account for public administrative transactions. This account enables safe and convenient access to administrative services anytime and anywhere, ensuring information security and data privacy.

Additionally, citizens can integrate various personal documents into the electronic identity application, such as ID cards, driver’s licenses, and health insurance cards.

Furthermore, citizens can perform financial transactions, including paying bills and social insurance and health insurance fees, through their electronic identity accounts.

Using an electronic identity account has many benefits

3 Conditions for registering an electronic identity account

According to Article 6, Decision No. 34/2021/QD-TTg, individuals who are 14 years of age or older can register for an electronic identity account through the electronic identity application. Individuals who are not yet 14 years old can register under the electronic identity account of their parents or legal guardians. Those under the guardianship of others can register under the electronic identity account of their guardian.

During the registration process, individuals need to provide complete information including their personal identification number, full name, date of birth, gender, nationality (for foreigners), phone number, and email.

Conditions for registering an electronic identity account

4 Levels of electronic identity accounts

Level 1 – This account requires information that matches the national population database. Users with a level 1 account can access certain features such as health declaration, accommodation notification, permanent residence registration, temporary residence registration, and temporary absence declaration.

Level 2 – This account is verified with a matching portrait photo or fingerprint from the national population database. Users with a level 2 account can access all the utility functions provided by the national electronic identity application, such as registering and displaying various types of documents, making financial transactions, and paying bills and fees.

Levels of electronic identity accounts

5 Where to register for an electronic identity account?

There are two ways to register for an electronic identity account:

– Register for a level 1 electronic identity account on the national electronic identity application, VNeID.

– Register for a level 2 electronic identity account by visiting any police agency. Prior appointment scheduling through the national electronic identity application is recommended.

Registering an electronic identity account is free and has the same validity period as an electronic identity.

Where to register for an electronic identity account

6 How to register for an electronic identity account

Step 1 – Download the VNeID app on your mobile device.

VNeID App

Step 2 – Register for an electronic identity account.

After downloading the VNeID app, open it and choose “Register.” Enter your personal identification number (citizen card number with chip). After filling in the required information, press “Register” to complete the process.

Step 3 – Scan the QR code and verify the information.

The app will request access to your device’s camera to scan the QR code on your citizen card and verify the information. The system will display your registration information, including your personal identification number, phone number, full name, gender, date of birth, permanent residence, and current address.

After reviewing the information, tick the “I agree to the terms of use of the application and services” box, then press “Register” to continue.

Step 4 – Enter the OTP code to set a password.

Once the system verifies your registration information, an OTP code will be sent to you via SMS. Enter the verification code into the app to set your password.

Step 5 – Register for an electronic identity account.

Log in with your newly created password and select “Register for a level 1 electronic identity account (online).” Follow the prompts to complete the registration process.

7 Frequently Asked Questions

What is VNeID?

VNeID is a mobile application developed by the Ministry of Public Security of Vietnam. It is based on the database platform for identity, population, and electronic authentication. Citizens use the VNeID app to create an electronic identity account.

For more information:

How can I register for a level 2 electronic identity account?

To register for a level 2 electronic identity account, you need to visit the Police Department and have an ID card with a chip. Alternatively, you can go through the procedures for the issuance, replacement, or reissuance of an ID card with a chip.

What should I do if I forget the password for my electronic identity account?

Step 1 – Open the VNeID app and select “Forgot password.”

Step 2 – Enter your personal ID card number and the phone number registered with the VNeID app, then select “Send request.” You will be prompted to enter your birth name, date/month/year of birth, and card issuance date.

Step 3 – Enter the OTP verification code sent to your phone number.

Step 4 – Set a new password and press “Confirm.” The system will confirm that the password has been successfully set, and you can log in to your electronic identity account with the new password.

Some questions related to electronic identity accounts

We hope this information about electronic identity accounts and how to register is helpful to you. If you haven’t registered for an electronic identity account, please follow the instructions above.