5 Surefire Ways to Track Your Viettel Post Parcel Like a Pro

To track your Viettel Post orders, there are a few simple methods you can use. You can easily check the status of your deliveries by visiting their website, utilizing their user-friendly app, or even heading over to their official fan page. Each of these options provides a convenient way to stay updated on the progress of your Viettel Post shipments.

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Viettel Post is a popular delivery service in Vietnam, trusted by many for its quick and affordable services. However, not everyone knows how to track Viettel Post shipments, so let’s explore this together!

Viettel Post is a delivery service under the Viettel Military Telecommunications Group. It specializes in providing domestic and international express delivery services, including: Express Delivery Service (VHT), Savings Delivery/Savings Delivery Service (VTK), Express Delivery/Express Delivery Service (VCN), Logistics Service, E-Commerce Service, etc.

1How to Get a Viettel Post Tracking Code

A tracking code is a number issued by the delivery company to allow customers to track and monitor their shipments. The Viettel Post tracking code is usually printed in the top left corner of the receipt, below the barcode.

How to Get a Viettel Post Tracking Code

25 Ways to Track Viettel Post Shipments

Tracking via Website

Advantages

  • Multiple orders can be tracked simultaneously, up to 30 orders.

Disadvantages

  • Unable to know the exact shipping fee.
  • Accurate tracking code is required for successful tracking.

To track your Viettel Post shipment via their website, follow these steps:

Step 1 Visit the Viettel Post website at https://viettelpost.com.vn/ and scroll down to find the “Track Shipment” section.

Viettel Post Website

Step 2 Click on “Track” and a pop-up window for shipment tracking will appear.

Shipment Tracking Pop-up

Step 3 Enter the tracking code provided by the Viettel Post staff or found on your receipt, and enter the captcha code accurately. Then, click “Track”.

The tracking information will include:

  • Package weight
  • Recipient’s name
  • Package status
  • Package journey
  • Sending post office address
  • Receiving post office address

Additionally, you can track multiple orders simultaneously by entering multiple tracking codes separated by commas.

Further Reference:

Tracking via Mobile App

Advantages

  • Clear and detailed information display.
  • Fast and convenient, no need for a tracking code every time.

Disadvantages

  • Only one tracking code can be viewed in detail at a time.
  • Information is accessible only through your registered account.

App Download Links

This method is extremely convenient and fast. Simply download the Viettel Post app on your phone (available for both iOS and Android), and register an account.

Tracking via Viettel Post Mobile App

On the app’s Home screen, select “Orders” to view all your shipments and their statuses. To track a specific order, simply tap on the desired order, and the app will display the current shipping information.

How to Register and Log in to the Viettel Post App:

Step 1 Open the app and choose to log in with your phone number.

Step 2 Select one of the two OTP sending methods: WhatsApp or SMS.

Step 3 Enter the OTP and click “Continue”.

Step 4 Fill in the required information.

Registration and Login Process

Tracking via Fanpage

Advantages

  • Ensures safety and high accuracy.
  • Multiple orders can be tracked.

Disadvantages

  • Response time may vary.

Tracking via Fanpage

Tracking via the Viettel Post fanpage is simple:

Step 1 Visit the Viettel Post Fanpage.

Step 2 Go to the chat box in the bottom right corner of the screen or click “Message”. Then, click “Get Started”.

Step 3 Click “Track Shipment”.

Step 4 Enter the tracking code.

You can also contact Viettel Post through the following channels:

Tracking via SMS

Advantages

  • Fast and accurate.
  • Free of charge for Viettel subscribers.

Disadvantages

  • Only one tracking code can be sent per message.
  • Other network subscribers may incur charges as per their network’s rates.

Tracking via SMS

To track your shipment via SMS, use the following format:

Track_tracking code send to 178

After sending the message, you will receive a reply from the hotline with the following information: sending location, date of sending, service used, weight, total charge, and order status.

Tracking via Customer Service Hotline

Advantages

  • Fast, simple, and accurate tracking.
  • Multiple tracking codes can be tracked.

Disadvantages

  • Calling charges may apply as per your network provider’s rates.

Tracking via Customer Service Hotline

To track your shipment via the customer service hotline, call: 19008095. Then, follow the instructions:

  • Press 1 for domestic shipment tracking.
  • Press 2 for international shipment tracking.
  • Press 3 for support with the My Go multimodal transportation service.

3Frequently Asked Questions about Viettel Post Shipment Tracking

Frequently Asked Questions

What information does Viettel Post use to track shipments?

Viettel Post requires the use of a tracking code for shipment tracking and does not accept names or phone numbers for this purpose.

How long does Viettel Post usually take to deliver packages?

The delivery time for Viettel Post packages is usually between 1 and 5 days, depending on the area.

Can I use my phone number to track Viettel Post shipments?

To track shipments using your phone number, send an SMS with the following formatTrack tracking code send to 178 (free for Viettel subscribers). The reply message will include information such as the sending date, sending address, weight, total charge, and order status, as well as the current location of the package.

Further Reference: Quý Mão 2023

The above guide provides essential information on how to track your shipments with Viettel Post. We hope you found it helpful and can now easily track your packages!

Frequently asked questions

You can track your Viettel Post parcel by using the official website or the ViettelPost app. On the website, enter your parcel’s code in the ‘Track Code’ box and click ‘Search’. On the app, go to the ‘Tracking’ tab, enter the code, and hit ‘Search’.

You can also track your parcel by calling Viettel Post’s customer service hotline at 1900 8095. Additionally, you can use third-party parcel tracking services such as Parcel Perform or AfterShip by entering your tracking code on their websites.

Your parcel’s tracking code is usually provided by the sender. It is typically a combination of letters and numbers, and it can be found on the parcel’s shipping label or in the confirmation email or message that you received when the parcel was shipped.

By tracking your parcel, you can get real-time updates on its location and delivery status. You can see the estimated delivery date, the current location of the parcel, and the history of its movement, including any delays or exceptions that may have occurred during transit.

Yes, you can track multiple parcels simultaneously by using the ViettelPost app or third-party tracking services. Simply enter the tracking codes for each parcel, separated by commas or entered on separate lines, and you will be able to view the status of all your parcels in one place.
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Viettel Post: How to Track Your Parcel, Find Post Offices, and Contact Customer Support

Viettel Post is a leading express delivery service provider and a subsidiary of the renowned Viettel Group. As a trusted name in the industry, Viettel Post offers a comprehensive range of services designed to meet the diverse needs of its customers. From parcel tracking to price inquiries and bureau locations, Viettel Post is committed to delivering a seamless and efficient experience. With a dedication to excellence and a customer-centric approach, Viettel Post strives to be the go-to choice for all your delivery requirements. Learn more about the extensive services offered by Viettel Post, including price lists, bureau locations, and customer support hotlines, to discover how they can cater to your unique needs.