GHN is one of the most popular logistics and courier delivery services in Vietnam. This article will guide you through the simple and quick process of tracking GHN parcels for both recipients and shops.
GHN, short for Giao Hàng Nhanh, was established in 2012 in Vietnam. They specialize in delivery services with pre-defined time frames. GHN currently operates in all 63 provinces and offers three main services:
GHN Express: E-commerce delivery service with nationwide coverage, offering free COD collection, free redelivery, and free returns.
GHN Fulfillment: Warehousing and goods processing service with over 100,000 sqm of warehouse space to optimize your import, export, and inventory needs.
Ahamove: Instant delivery service with a delivery time of 30 minutes to 4 hours within Hanoi and Ho Chi Minh City.
1 How to Track GHN Parcels
Access the GHN website
Enter the tracking code and search
View the order details
Tracking GHN Parcels via Hotline
Alternatively, you can call the hotline number 1900636677 (toll-free) and provide the tracking code to the customer service representative for order tracking assistance.
If you don’t have the tracking code, you can still call the hotline and provide the recipient’s address, shipping date, recipient’s phone number, and name to track your order.
Tracking GHN parcels via hotline
2 How to Track GHN Orders
Tracking GHN Order Status via Website
Access the GHN customer website
Enter your phone number and password to log in
Enter keywords related to your order and search
Click on “Track” for the specific order
View the order details
Tracking with the GHN Express App
Install the GHN Express app and log in
Enter keywords related to your order and search
Click on “Order Journey” to track the order
View the detailed order information
Tracking GHN Orders via Hotline
You can also contact the hotline number 1900636677 (toll-free) to speak with a consultant and get assistance with your inquiries or parcel tracking.
Contact the GHN hotline for assistance
For further information or assistance, you can reach out to the customer service department through the following channels:
– Facebook: facebook.com/GHNExpress
– Group: facebook.com/groups/tamsugiaohangcungGHN
– Email: [email protected]
– Hotline: 1900636677 (Toll-free)
3 Frequently Asked Questions about GHN Parcel Tracking
What information does GHN use for parcel tracking?
You can track parcels using the recipient’s name, phone number, or order code.
How long does GHN usually take to deliver parcels?
| Route | Service Package | Creation Time | Delivery Time |
| Intra-province | Fast |
Before 10:30 Before 16:30 |
Same day Before 12:00 next business day |
| Intra-province | Standard | Before 16:00 | Next business day |
| Intra-region | Fast | Before 16:00 |
Next business day (Only applicable for intra-city delivery. For outer city areas, add one more day) |
| Intra-region | Standard | Before 16:00 | 2 business days later |
| Intra-province city | Fast | Before 10:30 | 2 business days later |
| Intra-province city | Standard | Before 16:00 | 3 business days later |
| Inter-region special | Fast | Before 10:30 | Next business day |
| Inter-region special | Standard | Before 16:00 | 2 business days later |
| Inter-region | Fast | Before 10:30 | 2 business days later |
| Inter-region | Standard | Before 16:00 | 3 business days later |
| Inter-province city | Fast | Before 10:30 | 3 business days later |
| Inter-province city | Standard | Before 16:00 | 4 business days later |
How can I get the shipper’s phone number?
- For Shops: The shipper’s phone number will only be displayed when your order status is updated to “Shipper is picking up,” “Shipper is delivering,” or “Shipper is returning goods to the shop.”
- For Recipients: Due to security reasons, the shipper’s phone number is currently not displayed to recipients. If you have any issues with your order, please contact the shop for assistance.
This article has provided a quick guide to tracking GHN parcels for both recipients and shops. We hope you found it helpful.
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