There are several ways to track your parcels, and today we will explore quick and accurate ways to find out the status of your orders with VNPost.
VNPost, also known as VietNam Post, is the postal service of the Vietnam Post and Telecommunications Group (VNPT). Established in 2007, it offers a range of services, including EMS express delivery, international heavy cargo transportation, and domestic money transfer.
1 How to Track VNPost Postal Code
The following guide provides instructions for tracking on your phone, but you can also apply these steps on a computer.
When you send a package, the postal staff will give you a receipt with a barcode containing the postal code. If you are the recipient and want to check the status of your delivery, you can ask the sender for this code.
Obtain the Postal Code
Go to http://www.vnpost.vn/vi-vn/dinh-vi/buu-pham and enter the postal code in the search bar. Then, click the search icon (magnifying glass).
Access VNPost’s Tracking Page
Note: Customers can track up to 10 postal codes at once, separated by commas.
View Tracking Results
The search results will display information about the parcel and its delivery status:
- Not yet delivered to the recipient: The parcel is still in transit.
- Successfully delivered: The parcel has reached the recipient.
- Status information: Details about the parcel’s location and the time it left the warehouse.
Information about the parcel and its delivery status
2 Alternative Methods to Track VNPost Parcels
Tracking via SMS
- Send an SMS with the following format: EMS ExxxxxxxxVN to 8176
- Where: ExxxxxxxxVN is the 13-character postal code.
Cost: VND 1,000 per SMS for this tracking service.
Note: This method is not practical if you have a large number of parcels to track simultaneously.
Refer to ems.com.vn for more details on rates, as of December 18, 2020.
Tracking VNPost parcels via SMS
Tracking via the My Vietnam Post App
Download and log in to the My Vietnam Post app
Select “Parcel Tracking”
With this method, you can track up to 5 parcels at once.
Enter the postal code to track
Finding Vietnam Post Offices
Via Website
You can easily locate Vietnam Post offices by visiting: http://www.vnpost.vn/vi-vn/buu-cuc/tim-kiem
Enter the province, city, or district you want to search, and the website will provide a list of available post offices.
Finding Vietnam Post offices via the website
Via the My Vietnam Post App
After downloading the My Vietnam Post app and logging in, tap on “Post Office Search,” then enter the address or select the province, district, and ward/commune of the desired location.
Finding Vietnam Post offices via the My Vietnam Post app
You can reach VNPost through the following channels:
- Hotline: 1900545481 (7:00 AM to 9:00 PM daily)
- Facebook Fanpage: facebook.com/vnpost.vn
- Twitter: twitter.com/buudienvietnam
- LinkedIn: linkedin.com/in/tt-dvkh-529b25197/
- Complaint Form: vnpost.vn/khieu-nai/key
3 Frequently Asked Questions about VNPost Parcel Tracking
What information does VNPost use to track parcels?
You can use the postal code provided to track your parcel with VNPost.
How long does VNPost usually take to deliver parcels?
The “EMS E-Commerce Express Delivery” service takes between 0.5 and 3 days, depending on the delivery area. The “Standard E-Commerce Delivery” service takes 1 to 4 days.
How can I track VNPost parcels by phone number?
Use the provided postal code and send an SMS with the following format: EMS ExxxxxxxxVN to 8176, where ExxxxxxxxVN is the 13-character postal code.
Frequently Asked Questions about VNPost parcel tracking
The information provided above should help you track your VNPost parcels quickly and easily. We hope it assists you in keeping an eye on your deliveries!
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