Using an ATM card is quite simple but entering the wrong PIN is very common. If a customer enters the wrong PIN three times, the ATM card will be temporarily locked to protect the customer’s assets.
Why is the ATM card locked after entering the wrong PIN 3 times?
Blocking the ATM card after entering the wrong PIN 3 times is to ensure safety and prevent unauthorized access by fraudsters to seize the cardholder’s assets.
(Illustration photo: KT)
If the bank allows multiple PIN entries, criminals can access the account and unlawfully steal money.
What to do when the ATM card is locked after entering the wrong PIN three times?
In case the PIN of the ATM card is locked, the only thing the user can do is go to the bank’s branch to unlock the ATM card.
To reopen a locked ATM card at all banks, users must go to the bank branch and bring personal identification documents such as ID card. Here, bank staff will ask customers to fill in their information on the request form to reopen the ATM card. If the signature and information are correct, bank staff will reactivate the card.
The procedure to reopen a locked ATM card usually does not incur any fees. During this time, customers can ask bank staff to change their PIN right there.
Tips for using a secure PIN
Using an ATM card is safer than using cash. However, to avoid unfortunate risks, users need to take note of some tips for using a secure PIN:
– Never disclose your PIN to anyone
– When choosing an ATM PIN, do not use your birth date as the password. Instead, choose numbers that are personally meaningful but not easy to guess.
– Do not expose your PIN when withdrawing money at an ATM or making online purchases
– Always cover the keypad when entering your PIN in any location.
According to VTC News
What to do when your card gets swallowed by an ATM while trying to withdraw money?
If your ATM card is locked, you won’t be able to withdraw money or transfer funds to others using the card anymore. However, the amount of money in your account is not affected. Therefore, if someone transfers money to this locked card, you can still receive the money.
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