Where Can I Get a New, Replacement, or Reissue of My CCCD Chip Card?

Where can I get a CCCD card with a chip? Discover the go-to locations for new, replacement, and renewed Citizen Identification Cards with chips to streamline your procedural journey.

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The issuance and replacement of CCCD cards are being promoted nationwide to standardize all documents and procedures. Therefore, state agencies have been working diligently to assist citizens in obtaining CCCD chips by the deadline. For more information on locations and procedures for CCCD issuance and replacement, please refer to this article.

1. Location for CCCD Chip Issuance, Replacement, and Reissuance

The state agency has arranged and provided absolute support regarding the location for CCCD chip issuance, replacement, and reissuance procedures.

The state agency has arranged and provided full support for the location of CCCD chip issuance, replacement, and reissuance procedures.

According to Article 26 of the 2014 Law on Citizen Identification and Article 16 of Circular No. 07/2016/TT-BCA, until the National Database on Population and Citizen Identification Database are operational, the principles for receiving CCCD applications are as follows:

CCCD Management Agency of the Public Security at the district level and equivalent administrative units will receive and process applications for CCCD issuance, replacement, and reissuance for citizens with permanent residence registration in that locality.

CCCD Management Agency of the Public Security at the provincial level will receive and process applications for CCCD issuance, replacement, and reissuance for citizens with permanent residence registration within the province or centrally-run city; cases of CCCD replacement as specified in points a and b, Clause 1, Article 23 of the Law on Citizen Identification; and CCCD reissuance for citizens with permanent residence registration in other provinces or centrally-run cities.

CCCD Management Agency of the Ministry of Public Security will receive applications for CCCD replacement upon citizen request and other special cases decided by the head of the CCCD Management Agency of the Ministry of Public Security.

In summary, to apply for CCCD issuance, replacement, or reissuance, you must go to the CCCD Management Agency at your place of permanent residence registration (at the district or provincial level) or submit your application to the CCCD Management Agency of the Ministry of Public Security to carry out the CCCD replacement procedure.

2. Procedures for CCCD Chip Issuance

Steps to Convert Old CMND/CCCD to CCCD Chip

For a smoother process, citizens should contact competent authorities such as people’s committees at different levels to inquire about the procedures for converting old CMND/CCCD to CCCD chips.

Step 1 Fill out the Citizen Identification Declaration Form

Directly at the Social Order and Administrative Management Police Team

Option 1: Citizens can go directly to the Social Order and Administrative Management Police Team of the Public Security at the district level or the Department of Receiving and Returning Results at the district level (if the district where the citizen resides has implemented the CCCD chip program) whether or not they intend to change their information or distinctive features on the CCCD.

Option 2: To save time, you can fill out the electronic declaration form on the National Public Security Service Portal (applicable only if there is no change in citizen information or if the change has already been updated in the National Database on Population).

Refer to  for more convenience in the CCCD issuance/return procedures.

Step 2 Present the Old CMND/CCCD Barcode and Follow Instructions

Procedures for converting CMND to CCCD chip

When applying for CCCD, citizens must present their old CMND/CCCD barcode that has been issued. For added convenience, citizens can also bring their household registration book or other personal documents (such as birth certificates or passports).

Next, the responsible officer will verify and cross-reference the citizen’s information from the CCCD Information Receipt Form in the CCCD issuance software, which has been updated and synchronized with the National Database on Population, to identify the person and agree on the citizen’s information.

Note: If there is a change in the citizen’s information that has not been updated in the National Database on Population, the relevant legal documents for the changed information must be presented.

Once the officer has verified that the conditions and procedures are met, they will proceed with taking the citizen’s photo, collecting their fingerprints (via the fingerprint collection machine), and recording their distinctive features. If a finger is missing, deformed, or has a disability that prevents fingerprint collection, the specific details will be recorded in the corresponding finger field.

The collected data will be printed on the CCCD Information Receipt Form and the CCCD card as per regulations.

Step 3 Citizens Pay the Prescribed CCCD Fee

Citizens pay the prescribed CCCD fee

Circular 112/2020/TT-BTC stipulates that from January 1, 2021, to June 30, 2021, the fee for Citizen Identification with a chip is 50% of the fee specified in “Article 4 of Circular No. 59/2019/TT-BTC (Regulations on collection, payment, and management of fees for Citizen Identification)”.

Starting from July 1, 2021, the above fee will be adjusted according to Circular 59/2019/TT-BTC.

For the conversion from 9-digit or 12-digit CMND to CCCD, the fee from January 1, 2021, to June 30, 2021, is VND 15,000/CCCD card. The fee from July 1, 2021, is VND 30,000/CCCD card.

Summary table of CCCD fee payment

For CCCD replacement due to damage, changes in given name, middle name, surname, distinctive features, gender reassignment, hometown, or errors on the card, or upon citizen request, the fee from January 1, 2021, to June 30, 2021, is VND 25,000/CCCD card. The fee from July 1, 2021, is VND 50,000/CCCD card.

For CCCD reissuance due to loss of CCCD card or restoration of Vietnamese nationality as prescribed by the Law on Vietnamese Nationality, the fee from January 1, 2021, to June 30, 2021, is VND 35,000/CCCD card. The fee from July 1, 2021, is VND 70,000/CCCD card.

Cases of fee exemption

  • CCCD replacement due to state-mandated changes in administrative boundaries.
  • CCCD replacement or reissuance for citizens who are fathers, mothers, wives, husbands, or children under 18 years old of martyrs; wounded soldiers or those entitled to the same benefits as wounded soldiers; children under 18 years old of wounded soldiers and those entitled to the same benefits as wounded soldiers; war invalids; citizens with permanent residence in border communes; citizens with permanent residence in island districts; ethnic minorities in communes with particularly difficult socio-economic conditions; citizens from poor households as prescribed by law.
  • CCCD replacement or reissuance for orphans under 18 years old with no guardians.
  • Citizens from the age of 14 who apply for CCCD issuance for the first time as prescribed in Clause 1, Article 19, and Clause 2, Article 32 of the Law on Citizen Identification.
  • CCCD replacement upon reaching the age of replacement as prescribed in Article 21 and Point a, Clause 3, Article 32 of the Law on Citizen Identification.
  • CCCD replacement due to errors on the card caused by the CCCD Management Agency.

Step 4 Issuance of CCCD Receipt with Chip

Issuance of CCCD receipt with chip

Case 1: If the citizen chooses to receive the new CCCD with a chip at the registration agency:

The citizen must submit the CCCD receipt with a chip when it is due.

Case 2: If the citizen requests delivery of the CCCD to a specified address:

The CCCD Management Agency will coordinate with the postal service to deliver the CCCD by mail, and the citizen must pay the postage as prescribed.

Note: The new circular of the Ministry of Public Security does not specify a resolution time frame like the previous regulations on CCCD issuance, replacement, and reissuance.

For reference: Understanding the meaning of the 12-digit number on the new CMND

3. Frequently Asked Questions about CCCD Chip Issuance Procedures

Do I need to go back to my hometown to get a CCCD chip?

According to the 2014 Law on Citizen Identification, there is no requirement for citizens to return to their place of permanent residence registration to obtain a Citizen Identification card. Therefore, you do not need to go back to your hometown and can go to the following agencies: the Ministry of Public Security; the Public Security of provinces or centrally-run cities; the Public Security of districts, wards, towns, or equivalent administrative units; in any locality to obtain a Citizen Identification card.

What is the fee for a CCCD chip?

According to updated information, from July 1, 2021, onwards, the fee for Citizen Identification with a chip will be adjusted according to Circular 59/2019/TT-BTC, with the fee for each case being: VND 30,000; VND 50,000; and VND 70,000/card.

For reference: What is the fee for Citizen Identification? What are the cases for fee exemption?

How long does it take to get a CCCD chip? Where can I get my CCCD chip?

Depending on the case, region, locality, or other reasons such as epidemics, a large number of citizens applying for CCCD replacement, etc., the processing and delivery of the CCCD may not be completed within the specified time frame. In many cases, it may take up to 02 or 03 months. Therefore, to know the exact time of CCCD receipt, citizens can contact the local authority where they applied for the CCCD to obtain detailed information.

Citizens who have applied for a CCCD with a chip can choose to receive the CCCD directly at the place where they applied or via postal services.

For reference: ? Where can I get my new CCCD?

We have provided you with information about the location and procedures for CCCD chip issuance, replacement, and reissuance. If you have not yet applied for a CCCD replacement, please refer to this information and follow the correct procedures.

Frequently asked questions

You can obtain a new CCCD chip card by visiting the website of the chip card’s issuer and following the instructions provided. If you are unable to find the relevant information on the website, you can contact the issuer’s customer support for assistance.

A CCCD chip card, also known as a ‘credit card-sized card with a chip’, is a type of smart card that contains an embedded microchip. This microchip enhances the security and functionality of the card, allowing for secure storage of personal information, encryption of data, and advanced authentication capabilities.

There are several reasons why you may need a replacement or reissue of your CCCD chip card. For instance, if your card is lost or stolen, you will need to request a new one. Additionally, if your card is damaged or the chip is no longer functioning properly, you may need to get a replacement to continue using the card’s features and benefits.

When requesting a replacement or reissue of your CCCD chip card, you will typically need to provide personal information such as your name, address, and contact details. You may also be asked to provide additional identification or verification documents, such as a government-issued ID or a recent utility bill.

The time frame for receiving a replacement card can vary depending on the issuer and your location. In some cases, you may receive a replacement card within a few business days, while in other cases, it may take a couple of weeks. It is advisable to contact the issuer directly to get an estimated timeframe for your specific case.