Why Samsung phones fail to send messages? Simple and quick troubleshooting tips

What causes Samsung phones to not send text messages? What are some simple ways to fix the problem of not being able to send text messages? These are the questions that many users have when they encounter this situation. Let’s explore more with FPT Shop in the following article.

What causes Samsung phones to not send text messages?

When a Samsung phone cannot send text messages, there can be various reasons. Identifying the exact cause will help users find the appropriate solution. Here are some common reasons we often encounter:

• Network service issues: This is the most common cause when a Samsung phone cannot send text messages. If the phone cannot connect to the mobile network, then the message cannot be sent. This can be due to poor network signals, no signal, or issues from the service provider.

• Incorrect message settings: Sometimes it may be because you accidentally changed the default message settings. This can include wrong message center numbers or settings related to message formats.
• Software/application errors: Some software errors or glitches in the messaging application can prevent you from sending messages. This can be due to incomplete software updates, app errors, or conflicts between applications.
• User’s SIM or mobile account issues: If your SIM is damaged and not activated correctly or if the mobile account has issues (expired, out of credit, blocked due to payment issues), users also cannot send messages.

• Full or corrupted memory: The phone needs memory space for users to store and process messages. If the phone memory is full or has issues, the message may not be sent.
• Geographical or National restrictions: Message sending restrictions may arise from regulations of each country or region. Therefore, there may be limitations on sending international messages or to specific phone numbers.

How to fix the issue of Samsung phones not being able to send text messages

When facing the problem of not being able to send text messages from your Samsung phone, it is essential to find the cause and apply the appropriate solution. There are many different reasons leading to this issue, from network problems, software errors, to incorrect message configurations,… Here are some steps you can take to address this problem.

First, users need to determine if the issue is due to weak network signals. Samsung phones need stable network signals to send messages. You can check this by looking at the signal icon on the phone’s status bar. If the signal is weak, you can move to an area with a stronger network signal to improve the situation.

Restarting the device is also an easy but effective solution. This not only helps improve signal conditions but also eliminates temporary software errors. Updating the software is also an important step to ensure that the operating system and messaging applications are updated to the latest version. Updates often include bug fixes and performance improvements that can address the issue you are experiencing.

If you have tried all the above methods and your Samsung phone still cannot send messages, there may be a problem with the SIM or network service. You can try using the SIM on another device or contact your network service provider to check for any issues.

In necessary cases, we can also try starting the phone in safe mode to check if any third-party applications are causing conflicts. If messages can be sent in safe mode, it means that a third-party application may be causing the problem.

Finally, if none of the above methods have been effective, you can consider resetting the network settings or performing a factory reset. However, remember to back up all important data before taking any actions that may delete data on your device.

If after all the above steps, you still cannot send text messages, contacting Samsung service center or your mobile service provider will be a last resort. They can provide more in-depth support and resolve the issue for you.

Conclusion

Through the basic troubleshooting steps provided by FPT Shop, it is entirely feasible to solve the problem of being unable to send text messages with Samsung phones.

Learn more:

• How to effectively remove viruses on Samsung phones with just a few simple steps

• Reasons why the screen of a Samsung phone changes color and quick and effective fixes

At FPT Shop, we provide quality phones at great prices. Visit our store to shop now.

• Samsung phones

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