Technology

What is a Zalo Business Account? How to register and how much does it cost?

The Business Zalo account is a service package designed to provide businesses with useful features such as automated replies and bulk messaging. This article will help you learn more about this account and provide you with the quickest guide to upgrading to Business Zalo.

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26 December, 2023

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The Zalo application provides users with entertainment services, messaging and calling features, work exchanges, and stands out in the business field as Zalo Business. So what is a Business Zalo account, how difficult is it to register and upgrade an account. Let’s explore the article to find out detailed information about this account!

What is a Business Zalo account?

A Business Zalo account is a Zalo account of an individual developed for the purpose of online business. After registering a regular Zalo account, you can request to label it as “Business” to increase professionalism and attract more customers.

A brief introduction to the Business Zalo account

Business tools help users easily manage business assets such as:

Zalo Official Account of the business, also known as Zalo OA.
Authorized business applications.

However, to use these prominent features and utilities, users will need to pay a fee for the Zalo Business platform when registering.

Key benefits of registering Zalo Business

According to Zalo’s regulations, personal Zalo accounts cannot block strangers from viewing photos, journals, and comments. To use this feature, you will need to register a fee-based Zalo account – Zalo Business.

In addition, registering a Zalo Business account will bring you outstanding benefits in business activities such as:

Key benefits of registering Zalo Business

Updating useful new features

The Zalo Business development and operation team is always researching and updating many useful features for users. Some notable features include: creating and sending multiple products at once, sending batch messages to customers, etc. Thanks to that, it helps you save time and optimize the process of promoting products/services and supporting customers quickly.

Creating high credibility and trust

When using a Business Zalo account, businesses or organizations can easily create and manage their own Zalo OA pages. This is one of the official information channels that brings high credibility and trust to customers.

Through the Zalo Official Account page, you can implement marketing campaigns and promote your products/services to your customers.

Time-saving

Compared to many other tools on the market, Business Zalo accounts not only support businesses in quickly promoting and being a payment tool. Besides that, it also contributes to convenient and scientific customer data analysis.

Therefore, you can save time as well as related costs while implementing marketing or business management. Helps the unit to reach more customers in the optimal time and at the lowest cost. Bringing benefits to improve business efficiency and profitability.

Customer support through the self-feedback feature

Business Zalo is also integrated with an intelligent Chatbot tool that helps automatically respond to frequently asked questions by customers. This feature plays an important role for businesses and sellers. Because the issues and concerns of customers will be resolved promptly and effectively

At that time, improve the shopping experience, create customer satisfaction, and increase the credibility of the brand.

Detailed information about Zalo Business registration packages

Starting from August 1, 2022, Zalo has rolled out 3 Zalo Business registration packages to help customers optimize their advertising effectiveness. Depending on your needs, you can choose one of the following packages:

Standard Package

The Standard package will have a fee of VND 2,800/day and will provide users with specific features such as:

60 impressions in search results per month on the platform.
Limit of 60 chat replies with strangers/month.
Total number of contacts supported in the phone book up to 1500 contacts.

Pro Package

The Pro package will have a fee of VND 5,500/day and will provide users with specific features such as:

120 impressions in search results per month on the platform.
Limit of 120 chat replies with strangers/month.
Total number of contacts supported in the phone book up to 3000 contacts.
Provides businesses with many other convenient utilities such as: automatic response via Chatbot, quickly create product categories, etc.

Elite Package

The Elite package will have a fee of VND 55,000/day and will provide users with specific features such as:

2000 impressions in search results per month on the platform.
Limit of 2000 chat replies with strangers/month.
Total number of contacts supported in the phone book up to 5000 contacts.
Provides businesses with many other convenient utilities such as: automatic response via Chatbot, quickly create product categories, etc.

Detailed instructions for quickly registering Zalo Business

After learning about the Business Zalo account, if you want to register for the packages, you can follow the 2 methods below:

Procedure for registering Zalo Business on mobile phones

For those who use smartphones, you can easily register for a Business Zalo account by following these steps:

Step 1: Open the browser on your phone and access the link: https://business.zalo.me/
Step 2: On the displayed interface, click Discover now.

Step 3: At this step, you will need to choose the appropriate registration package according to your needs or you can choose Free trial to experience the features of this account.
Step 4: Log in to your Zalo account through the application by entering your phone number and password correctly.

Login to your Zalo account with your phone number and password

Step 5: Allow login to the application.
Step 6: Then, the system will display a notification that the Zalo account has been successfully upgraded. You can open the account, select Create a business profile to complete the information.

Procedure for registering Zalo Business on computers

You can also easily upgrade your Business Zalo account on your computer by following simple steps:

Step 1: Open the link: https://business.zalo.me/ similar to the way of registering on a smartphone.
Step 2: At the displayed interface, click Discover now.

Click “Discover now” on the displayed interface

Step 3: The system will suggest you 3 Zalo Business registration packages. Choose the suitable package according to your needs or select Free trial in the Pro package information.

Step 4: Log in to the Zalo web account by scanning the QR code on your phone or entering your phone number and password.

Step 5: The application will send you a confirmation notification that the upgrade of the Zalo account to Business is successful.

Some frequently asked questions about Zalo Business accounts

During the process of using or upgrading your account, you will have many questions about Zalo Business. Let’s find out some frequently asked questions about Zalo Business below!

How to differentiate between Zalo OA and Zalo Business?

After learning about Zalo Business information, many people often mistake this account and Zalo OA. However, these are 2 completely different terms and can easily be misunderstood by users.

The specific differentiation between 2 Zalo OA and Zalo Business accounts is as follows:

Zalo Business: Is a service package that provides many different tools to develop accounts on Zalo to support business activities. This service package will have monthly options such as: Standard, Pro, Elite with corresponding fees.
Zalo OA: This is an account type specifically for organizations and businesses that have been granted a business license. Depending on the type of business entity, when using Zalo OA, it will be free of charge or pay fees as prescribed.

Does it cost to upgrade a Business Zalo account?

Currently, Zalo is applying a fee policy for upgrading Zalo Business accounts. Depending on your needs and financial conditions, you can choose the appropriate registration package. Each package will provide customers with their own utilities and features to develop business activities and promote products/services.

For those who have not registered Business Zalo, you can experience the features by choosing “Free trial” in the Pro package information. However, the trial period will be limited.

How to start using Zalo Business?

To start using Zalo Business, you need to create a Zalo Business account and choose the suitable service package. After that, you can customize your account and start using the tools and features to manage business activities on Zalo.

How to cancel Zalo Business account registration?

In case the Business Zalo account registration is successful but you find it not suitable for your needs and want to stop using the service package. In that case, you can refer to the steps to cancel Zalo Business account registration as follows:

Step 1: Access the Business Zalo account, then click on Account information.
Step 2: Next, choose Account management and click Delete.
Step 3: Choose agree to confirm the performed operation and complete the process of deleting the Zalo Business account.

Conclusion

The above article has summarized detailed information about the Zalo Business account and provided a detailed guide for registration. Hopefully, it helps you better understand the useful service package of Zalo and its application in business activities and promotion of businesses.