4 Ways to Quickly and Accurately Look Up ACS Contracts Using ID Cards in 2024

There are various ways to look up ACS contracts using ID cards, such as through call centers, mobile applications, or popular e-wallet services available today. Each method has its own advantages and disadvantages, suitable for specific user groups. To understand the steps involved in the lookup process, please follow this article.

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Looking up ACS contracts by ID card is extremely simple but brings many benefits to avoid incorrect or late payments, causing fines and affecting personal credit scores. Let’s explore 4 ways to check ACS contracts with FPT Shop.

About ACS Vietnam Company

Before learning in detail about how to check ACS contracts by ID card, let’s take a quick look at some information about ACS Vietnam Company.

ACS Vietnam Company, whose full name is ACS Vietnam Trading Company Limited, is a financial company under the Aeon group, one of the leading retail groups in Japan.

ACS Vietnam was established in 2008, providing financial services to support customers with installment payments when buying electronic products, household appliances, furniture, bicycles, motorcycles, and many other items. With dedicated service and good quality, ACS Vietnam has gained trust from many customers and become a reputable and reliable place for loans.

Currently, ACS Vietnam has built a solid partnership with many famous brands such as FPT Shop, The Gioi Di Dong, Dien May Xanh, Nguyen Kim, Dien May Xanh, Pico, and PNJ. At the same time, ACS Vietnam collaborates with many e-wallet applications to provide convenient solutions for customers to check and pay their loans, such as MoMo, ZaloPay, Payoo, Viettel Money, and more.

What is an ACS contract? Why do you need to check it?

What is an ACS loan contract?

Simply put, an ACS contract is an agreement between ACS (the lender) and the customer (the borrower). It includes complete and detailed information related to the loan, such as the loan amount, interest rate, monthly payment date, final settlement date, total amount to be repaid, and related terms and conditions.

Both ACS and the customer have the obligation to comply with the terms stated in the contract. If either party violates the contract, they will have to compensate or handle it according to the provisions in the contract.

Why do you need to check ACS contracts?

Checking ACS contracts by ID card is something that customers need to do regularly in order to:

  • View information about interest rates, repayment amounts, and payment due dates. From there, customers can make full and accurate payments on time, avoid late payments, which would affect their personal credit scores and incur additional fines.
  • Check payment status, payment history, and the remaining amount to be paid in order to manage finances properly.
  • Understand the related terms and conditions to comply with them and avoid violations that could result in penalties, as well as protect their rights in case of disputes (if any).

Details of 4 ways to check ACS contracts by ID card

As a reputable loan service provider, ACS pays great attention to customer experience. Therefore, the company has implemented many methods to help customers easily check their loan contracts. Here are detailed instructions for 4 methods:

1. Check ACS contracts by ID card/ID via hotline

Calling the ACS hotline is the easiest method that anyone can apply. Please use the phone number you used when registering for ACS loans to call the hotline (028) 5445 3800.

When connected with the hotline operator, please state your request to check ACS contracts by ID card. Then, the hotline operator will ask for personal information such as your full name and ID card to verify your identity. After that, the hotline operator will proceed to check and provide the information about your loan that you need.

In case you have lost your ACS loan contract, you can also contact the hotline to get support in providing the electronic contract file via email. Or you can go to the ACS transaction counter to receive another photocopy of the contract.

2. Check ACS contracts via ACS Mobile app

The ACS Mobile app is released for ACS customers. It integrates many features and utilities, including checking contract information and making loan payments at ACS Vietnam.

To check ACS contracts by ID card on the ACS Mobile app, follow these steps:

Step 1: Download the ACS Mobile app to your phone through CH Play or App Store.

  • Link to download for Android: Here.
  • Link to download for iOS: Here.

Step 2: Log in to your account. If you don’t have an account, select Register and fill in the required information.

Step 3: After successful login, select Contracts & Payments. Then select the loan contract you want to check.

Step 4: The detailed information of the contract will be displayed on the screen. Here, you can easily view the customer ID and related information about the installment contract.

If you want to view the payment history, you can select Payment History. It will show the payment due date, payment amount, and late payment fee (if any).

3. Check ACS contracts via e-wallet apps

As mentioned above, ACS Vietnam has partnered with many popular e-wallet apps such as Payoo, ZaloPay, MoMo, Viettel Money, etc. You can completely check your ACS loan contracts through these apps.

Check ACS contracts via Payoo

You can check ACS contracts through Payoo on both mobile phones and computers. Here are the detailed steps:

Step 1: Access the Bill Payment service on the Payoo website at this address.

Step 2: Select Installment/Consumer Loan Payment.

Step 3: Select the service provider as ACS.

Step 4: Fill in the information, including Customer ID and Verification Code, then click Continue.

At this point, all information about your ACS loan contract will be displayed on the screen for you to track and check.

Check ACS contracts via ZaloPay

Checking ACS contracts on ZaloPay is also very simple. Here’s how to do it:

Step 1: Access the Zalo app on your phone > Select Discovery in the bottom menu > Choose ZaloPay.

Step 2: Select Loan Payment > Select ACS.

Step 3: Enter the Installment Contract Number > Click Check Debt.

Check ACS contracts via Viettel Money app

Step 1: Access the Viettel Money app > Select Loan Payment.

Step 2: Select ACS Financial Agent > Enter Contract Number > Click Check.

Check ACS contracts via MoMo app

MoMo is currently one of the most popular e-wallet applications. The steps to check ACS contracts through MoMo are as follows:

Step 1: Access the MoMo wallet app on your phone > Select Loan Payment.

Step 2: Select ACS in the List of Partners > Enter the Contract Number/Loan Code > Click Continue.

4. Check ACS contracts by ID card at transaction points

If checking online is difficult for you or you do not have suitable equipment, you can go directly to the ACS Vietnam transaction counter for support. When going, please bring your ID card to verify your identity. Then, the staff will proceed to check and provide information about your loan.

Checking ACS contracts by ID card at the counter is simple but time-consuming because it requires you to travel to the transaction location. At the same time, you also need to consider ACS Vietnam’s working hours to avoid going outside of business hours.

Some notes when checking ACS contracts

To facilitate the checking of ACS loan contracts and find related information, you need to have devices that can access the Internet. Come to FPT Shop to find a suitable smartphone or tablet at a good price and with many great deals.

See Also:

In this article, surely you have understood 4 ways to quickly and accurately check ACS contracts by ID card. Please perform this regularly to ensure timely payment and understand your rights and obligations when borrowing money from ACS.

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Frequently asked questions

There are four main methods to quickly and accurately look up ACS contracts using ID cards. The first is through the use of the ‘ACS Contract Lookup Tool’, which can be found on the ACS website. This tool allows you to search for contracts by entering the ID card number. The second method is by utilizing the ‘ACS ID Card App’, available for both iOS and Android devices. This app enables users to access contract information by scanning the barcode on the ID card. The third approach involves contacting the ACS directly and providing them with the ID card details to obtain contract information. Finally, individuals can also visit the ‘ACS Contract Office’ in person and present their ID cards to look up the required contract details.

The ‘ACS Contract Lookup Tool’ offers a fast and convenient way to access contract information. By simply entering the ID card number, users can instantly retrieve the associated contract details, saving time and effort.

The ‘ACS ID Card App’ is designed to provide easy and secure access to contract information. After downloading the app, users can launch it and use the built-in scanner to scan the barcode on their ID cards. The app then instantly displays the relevant contract details. One of the key advantages of using this app is its convenience, as it eliminates the need to manually enter ID card numbers or visit the website.

When contacting ACS directly, individuals should provide the customer service representative with the ID card number, along with any other relevant information, such as the cardholder’s name and contract type. This will help the ACS team quickly locate and provide the necessary contract information.

Visiting the ‘ACS Contract Office’ in person can be beneficial in certain situations. For instance, if an individual has multiple contracts associated with their ID card, they can receive assistance in understanding and managing these contracts. Additionally, visiting the office allows for immediate resolution of any queries or issues related to contracts, as individuals can speak directly to a contract specialist.

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