Technology

Techcombank Mobile Login Guide for Online Transactions and Account Inquiry

Signing in to Techcombank on your mobile phone is simple, but many people are not aware of it, especially older or new users of the Techcombank Mobile app. FPT Shop will guide you through the process so that you can make the most of the convenient features for online inquiry and payment on this app.

Administrator

21 February, 2024

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Downloading and using the Techcombank Mobile app brings many benefits to users. However, to use those features, you first need to know how to log in to Techcombank on your phone. Follow the guide below to learn the steps to do so.

What is the Techcombank Mobile app?

What is Techcombank Mobile?

Currently, almost all banks release mobile apps dedicated to their customers, and Techcombank is no exception. Previously, Techcombank’s app was F@st Mobile, but since September 10, 2023, Techcombank Mobile/Techcombank Online Banking has become the only digital banking platform for individual customers. At the same time, services on F@st Mobile/F@st i-Bank have also ceased to operate.

Benefits of using Techcombank Mobile

Downloading and using Techcombank Mobile on your phone brings many benefits to users, such as:

Quickly and fully online access to account information, balances, transaction history, etc. from anywhere and anytime.
Transfer/receive money within and outside the Techcombank banking system.
Pay electricity, water, internet bills, and many other services.
Make online shopping payments or scan codes to make payments at stores, supermarkets, etc.
Top-up, online savings,…
Purchase train tickets, plane tickets, bus tickets,… online and many other useful utilities.

Requirements to log in to Techcombank on your phone

The requirements to start using the Techcombank Mobile app are that customers need to have a payment account at Techcombank and possess a device capable of connecting to the internet. At the same time, your phone needs to meet the appropriate configuration requirements, with Android being 7.0 or higher and iOS being 14.0 or higher to install and use Techcombank’s digital banking services.

If you are a new customer who has not used Techcombank’s products or services before, you can download the app first and then register and open an online banking account directly on the app without going to the counter.

In addition, Techcombank now also supports customers to access and use Techcombank Online Banking services on the official website https://techcombank.com, but logging in and using the app still provides a better and more convenient experience.

How to log in to Techcombank on your phone

Download the app

Before applying the method to log in to Techcombank on your phone, first, you need to download the app to your phone.

Step 1: Access the CH Play on your Android phone or the App Store on your iPhone and enter the keyword Techcombank Mobilein the search bar.

Step 2: Then, press the Install or Get button to download the app to your device. After the download is complete, you can press Open to use the app.

Android download link: Here.
iOS download link: Here.

Register an account

If you don’t have a Techcombank Mobile account, follow these steps to register:

Step 1: Open the downloaded Techcombank app > Select Register for an account.

Step 2: Register your phone number and receive the verification code. The OTP code will be sent to your phone number, and then you enter it into the system as shown in the image below.

Step 3: Take a photo of your ID card to verify your identity, make sure to take it in a well-lit place, clearly and legibly.

Step 5: Press Change login name to change your login name and password. That completes the registration process.

Log in

For customers who already have a Techcombank account and are using the F@st Mobile app, the bank will convert and synchronize the data to Techcombank Mobile. When you receive a message from Techcombank sent to your phone number, use the information in it to log in to Techcombank Mobile.

To log in to Techcombank on your phone, follow these steps:

Step 1: Open the Techcombank Mobile app > Select Login. Then, use the provided login name and password or the information you just created to log in.

Step 2: After successfully logging in, you can experience various features in the app such as checking accounts, balances, transaction history, transferring/receiving money, etc.

In case you forgot your password, do the following:

If you have a Techcombank card, choose Forgot password to change it and continue.
If you do not have a card, go to a Techcombank branch for assistance.

See more details in this article: Forgot Techcombank password – How to recover it?

Temporary Conclusion

Above are the details on how to log in to Techcombank on your phone. If you are a Techcombank customer and regularly need to perform transactions through your payment account, it is recommended to download and use the Techcombank Mobile app for convenience and speed.

Frequently asked questions

To log in to the Techcombank mobile app, you will need your user ID and password. If you have forgotten your password, you can reset it by verifying your identity and following the instructions provided.

If you forget your user ID or password, you can recover your user ID by providing your phone number and date of birth. For password recovery, you will need to verify your identity by providing personal information such as your full name, date of birth, and account number.