Account verification on Zalo helps users quickly resolve issues related to their accounts while also providing additional features. Here’s how to change your Zalo account verification information.
How to Change Your Zalo Account Verification Information
Step 1: Open the Zalo app > Tap on Individual (represented by a person icon) in the bottom right corner > Select Account and Security.
Step 2: Tap on Account Verification > Select Start to begin the verification process. Note: The change process will need to be repeated from the beginning.
Step 3: Proceed to take photos of the front and back of your CCCD/ID card/Passport, as well as a portrait photo, to complete the change of account verification information.
By following these three simple steps, you can easily change your Zalo account verification information. Remember to save and implement these changes. Good luck!
Frequently asked questions
To change your Zalo account verification info, first, open the app and tap on ‘Individual’ in the bottom right corner, then select ‘Account and Security’. From there, tap on ‘Account Verification’ and choose ‘Start’ to initiate the process. You’ll need to take photos of your CCCD/ID card/Passport (both front and back), as well as a portrait photo, to complete the change.
Account verification on Zalo offers several benefits. It helps users quickly resolve any issues related to their accounts, and it also unlocks additional features that may be restricted for unverified users.
You can use any of the following documents to verify your Zalo account: CCCD, ID card, or Passport. Make sure to take clear photos of the front and back of your chosen document, as well as a portrait photo of yourself.
