In fact, there are many different ways to look up the call history of MobiFone. You can look it up online on the website, My MobiFone app, at the store, or in the call log on your phone. Let’s explore each method in detail in the following article!
What are the benefits of looking up MobiFone call history?
Looking up MobiFone call history has many benefits for users such as:
- Being able to see the phone numbers you called and received.
- Getting detailed information about the calls such as duration, date, and time.
- Calculating call charges and optimizing expense management.
- Being a way to find a phone number that you accidentally deleted without saving.
Methods to look up MobiFone call history
As mentioned above, there are many ways to look up MobiFone call history. Here is a detailed guide on 4 methods:
1. Look up using the My MobiFone app
My MobiFone is a very useful app for users. You can easily look up MobiFone call history with just a few simple steps:
Step 1: Log in to the My MobiFone app > Select the Packages section in the Menu at the bottom > Click on Call History.
Step 2: Then, in the displayed columns, you select the month you want to look up call history > Click on Call > Enter the OTP code > Click Confirm. The system will display all the calls made in that month.
2. Check call history on the website
Step 1: Access the MobiFone website here and then proceed to log in with your phone number and enter the OTP code provided by the system.
Step 2: Next, you select the My MobiFone section > Select Look up > Enter the confirmation code sent to your phone.
Step 3: In the Call History page, click on Call -> select the Month you want to look up to see the call details that occurred in that month.
3. View Mobi call history on the device
In addition to the above methods, you can also check call history directly in the call log on your phone. However, this method only allows you to view the call history for a short period, recent calls.
Step 1: Open your phone, tap on the Call section, select Recent.
Step 2: Then, to view the details of a specific call, simply tap on the small letter i icon next to that call.
4. Visit MobiFone store for inquiry
If you cannot check using the above 3 methods, you can visit the nearest MobiFone store. When going to the store, remember to bring your ID card for the staff to support and print out the detailed call charges for your phone number.
Notes when looking up MobiFone call history
The lookup methods are available for both prepaid and postpaid subscribers.
- The call history will display both on-net and off-net calls within the last 6 months.
- After activating the SIM, you can check the call history after 24 hours.
- When performing online inquiries via the website or MobiFone app, you need to ensure stable Internet connection.
- On the My MobiFone app, you can see the caller’s name because the app can synchronize with your phone’s address book.
- When checking call history on the web, the network provider will also send notification messages to your phone number.
Conclusion
With the 4 methods to look up MobiFone call history mentioned above, you can easily retrieve the relevant call information. Wish you success in checking Mobi call history.
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