Technology

Find Out How To Utilize Viettel Services in 2023 – 4 Tips to Keep In Mind

From knowing what services have been subscribed to with Viettel, you can now more easily manage and cancel any unrequired services to ensure you don't face any unfair deductions.

Administrator

25 September, 2023

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Learn How to Check Your Viettel Services

Have you ever signed up for a Viettel service and then forgotten about it, only to have the system automatically renew it for you? It can be frustrating, but luckily there is a way to check which services you are currently using with Viettel.

By following the steps outlined in this article, you will be able to easily check and manage your Viettel services. This will help you stay up-to-date with your subscriptions and avoid any unnecessary charges.

If you want to learn more about how to check your Viettel services and take control of your subscriptions, read the full article.

Verify Your Utilization of Viettel Services with a Text Message

Using SMS syntax to check the Viettel services that subscribers are currently using is a popular and efficient method across all phone models.

To proceed, please compose an SMS message in the following format: TC send 1228. Upon sending this message, the system will promptly provide information about all the services that your subscription has previously registered for, excluding 3G/4G Internet services. If your subscription does not utilize any Viettel services, you will receive a notification with the following content: “Hien tai, Quy khach khong su dung dich vu GTGT nao cua Viettel….“. Please refer to the image displayed below for further clarification.

Discover Ways to Utilize Viettel Services with My Viettel

This method is compatible with smartphones, tablets, laptops, and other mobile devices as long as there is an active Internet connection.

Step 1: Begin by opening the web browser on your mobile device. Next, access the Viettel website. To do this, click on the given link provided. After accessing the website, locate and select the “Login” option if you already have an existing account on the system.

If you have not yet registered, please click on the “Register” section and enter your information to create an account.

Step 2: Log in by entering your phone number, password, or OTP code and clicking the Login button.

Step 3: Sign in to your account.
After logging in, navigate to the Utilities section.
Select Prepaid Mobile from the options available.

Step 4:

Select “Check GTGT services” and enter the security code. Then, click “Confirm” to complete the process.

Within a few moments, the system will generate a comprehensive summary of the Viettel services that you are currently availing. If you haven’t subscribed to any service, the website will display the message “Bạn chưa sử dụng dịch vụ VAS nào“.

Find Out What Services You Can Access With Viettel By Contacting Their Customer Service Hotline

To verify the Viettel services you are utilizing, the third option is to reach out to the customer care helpline at 1800 8098. The helpline operates round the clock, enabling you to make a call at your convenience.

If you need assistance with your Viettel services, simply contact our hotline and inquire about the services associated with your subscription. If you wish to discontinue any service, our hotline representatives will gladly assist you in cancelling it.

The cost of contacting the Viettel customer service hotline is complimentary for internal network subscribers, however, regular regulations apply for calls made by external network subscribers.

Find Out What Services You Can Get from Viettel with the My Viettel App

“My Viettel” is an application developed by Viettel to provide users with improved subscription management capabilities. With this application, users can easily handle their packages, services, SIM information, and more. Furthermore, the application has been enhanced and integrated with various smart utilities, including eSIM change, number transfer, contact synchronization, television registration, internet installation, and more. To access these features, simply download the app onto your smartphone from the AppStore (iOS) or CH Play (Android), create an account, and begin utilizing its functionalities.

To access the My Viettel application and verify the Viettel services you are utilizing, kindly follow these instructions:

Step 1: Access the My Viettel app and provide your phone number and password/OTP code to log in. Then, click on the “Login” button.

Step 2

Click on the hamburger icon (three horizontal bars) at the top left corner of the screen. Then, select your My Viettel account name from the dropdown menu.

In the Subscription section, located below the Account Information section, you will find all the relevant information about the packages and services you have subscribed to.

Here is a comprehensive guide outlining four methods to check the Viettel services you are currently utilizing. Depending on your device and internet connection status, you can select the most suitable approach. In case you have any queries or concerns, please feel free to leave a comment below the article, and our team at FPT Shop will be more than happy to assist you.