If you are a Hanwha Life policyholder and are looking to retrieve your 2024 insurance contract, you can do so online. Here’s a detailed guide:

A Brief Overview of Hanwha Life

Established in 1946, Hanwha was originally a Korean life insurance company. In 2002, Hanwha Group acquired Korean Life Insurance and officially rebranded it as Hanwha Life Insurance in October 2012.

Hanwha currently operates in various business sectors, including Manufacturing & Construction, Services & Leisure, Aerospace & Mechatronics, Advanced Materials & Chemicals, Solar Energy, and Finance, with a global network of 710 members.

In Vietnam, Hanwha has invested over 1 billion USD and created job opportunities for local workers in key projects. Hanwha Life Vietnam is one of the most financially sound life insurance companies in the country, with over 500 employees and 37,000 financial advisors operating in 130 customer service locations nationwide. It is no wonder that many customers trust Hanwha Life’s insurance policies.

Where to Retrieve Your Hanwha Life Insurance Contract

With the advancement of technology, digital transformation is becoming increasingly prevalent. This has also provided an opportunity for insurance companies, including Hanwha Life, to improve the quality of their services.

New applications have been developed to help customers retrieve their contracts, payment history, and make payments quickly and conveniently. Hanwha Life customers can retrieve and manage their insurance contracts through the Customer Information Portal anytime, anywhere. Moreover, previously complex procedures can now be completed faster and more easily with just a few clicks on the digital platform.

Why Retrieve Your Hanwha Life Insurance Contract?

Retrieving your Hanwha Life insurance contract is not only important for customers but also for the insurance company. The benefits of retrieving your contract include:

  • Knowing payment deadlines and expenses that need to be paid.
  • Understanding your responsibilities to avoid sudden contract termination.
  • Being aware of your rights and reasons for receiving insurance payments to protect your interests in the event of an unfortunate incident.
  • Staying informed about additional product packages for use when necessary.
  • Updating personal information if there are any changes.

For Hanwha Life, retrieving contracts allows the company to quickly resolve any issues that may arise.

Information to Note When Retrieving Your Hanwha Life Contract

Your Hanwha Life insurance contract contains all the information related to your life insurance policy. It is important to pay special attention to the following:

  • Insurance contract number.
  • Contract status.
  • Names and personal information of the beneficiary, insured person, etc.
  • Hanwha Life insurance products you are enrolled in and related information.

Other functions and utilities that customers can use on Hanwha Life’s Customer Information Portal include:

  • Tracking payment history.
  • Tracking loan and repayment history.
  • Tracking insurance benefit payment/settlement history.
  • Retrieving information on premium payments, premium payment periods, and registered supplementary product information, as well as contract change requests.
  • Receiving notifications for premium payments, birthday bonuses, contract anniversaries, etc.

How to Retrieve Your Hanwha Life Insurance Contract for 2024

To retrieve your Hanwha Life insurance contract, you will need to log in to the Customer Information Portal and follow the steps below:

Log in to the Hanwha Life Customer Information Portal

First, visit Hanwha Life’s Customer Information Portal at this link and log in to your personal account by entering your Username, Password, and then clicking Login.

Change Account Password

For your first login, change the password provided to enhance security and safety.

  • If you have not yet been provided with a personal account, contact the Hanwha Life customer service hotline 1900 5555 22 for assistance.
  • If you forget your login password, click Forgot password on the main interface of the application > Enter your Username and tick I’m not a robot > Select Authenticate. The Hanwha Life system will then send an OTP verification code via SMS to the phone number you used to register your account. Enter the verification code to reset your password.

  • If you forget your account, choose Retrieve account and then select one of the two methods to verify your account: via phone number or via personal email.

After logging in, scroll down to the Change Account Information section and change your password.

Retrieve Hanwha Life Insurance Contract Information

Once you have successfully logged into the system, click on Retrieve Contract Information and review the necessary information.

In addition to online retrieval, you can also contact the person who worked with you when signing the contract. However, this method is more cumbersome and not suitable for frequent retrieval. It is best to perform online retrieval through the Customer Information Portal.

How to Pay Hanwha Life Insurance Premiums

In addition to understanding how to retrieve your Hanwha Life insurance contract, you should also know how to pay your premiums:

Paying Hanwha Life Contracts by Bank Transfer

This is the simplest and fastest way. You can transfer directly from your bank account to Hanwha Life Vietnam’s payment account using the following account numbers:

Bank

Branch

Account Number

Frequently asked questions

Retrieving your insurance contract online offers several advantages. Firstly, you can conveniently access your contract details anytime, anywhere. Secondly, it helps you stay informed about payment deadlines, expenses, and your responsibilities to avoid sudden contract termination. Additionally, being aware of your rights and the reasons for receiving insurance payments protects your interests in unforeseen events. You can also easily update your personal information if changes occur.

When reviewing your Hanwha Life insurance contract, pay close attention to the insurance contract number, contract status, and the personal information of the beneficiary and insured person(s). Familiarize yourself with the Hanwha Life insurance products you are enrolled in and the related information.

The Hanwha Life Customer Information Portal offers a range of useful features. You can track your payment history, loan and repayment history, and insurance benefit payments or settlements. It also allows you to retrieve information on premium payments, premium payment periods, registered supplementary product information, and contract change requests. Additionally, you’ll receive notifications for premium payments, birthday bonuses, and contract anniversaries.

You can pay your Hanwha Life insurance premiums conveniently through a bank transfer to Hanwha Life Vietnam’s payment account. Simply use the provided account numbers for a smooth and fast transaction.