How to Use Bamboo Online Check-in: A Step-by-Step Guide

Wondering how to check in online with Bamboo Airways? No longer worry about waiting in line at the airport - now you can proactively check in to Bamboo Airways flights anytime, anywhere! Not only will it save you time, but you also have the option of selecting the seat you desire.


Bamboo Airways is a leading airline in Vietnam that boasts a strong customer base. To ensure a seamless travel experience on Bamboo aircraft, FPT Shop has provided a comprehensive guide on how to complete the online Bamboo check-in process.

Learn How to Do a Bamboo Check-in Virtually

To check in online for Bamboo flight tickets, passengers have three convenient methods to choose from: performing the check-in process on the official website, using the dedicated mobile app on their smartphone, or utilizing the self-service kiosk at the airport.

Check-in to Bamboo Easily with the Online Website

To check in online for Bamboo flight tickets on our website, please follow these steps:

  • To access the website of Bamboo Airways, please follow Step 1:

    1. Visit the official website of Bamboo Airways by clicking on the link provided: Bamboo Airways website.

  • Step 2: To check in online, access the Check-in section. Once clicked, you will be automatically redirected to the online check-in page.

Bamboo check-in online

  • Step 3: To proceed, please provide the requested information on the screen below, including your booking code (usually sent via email), first name, and last name. After providing these details, simply click on the Check-in button to complete the process.

Fill in information for Bamboo check-in

  • Step 4: The website will present detailed passenger information and flight details based on the booking code. Simply place a checkmark in the designated empty box next to the passenger name and flight information, and proceed by clicking on the “Continue” button located at the bottom right corner of the screen.

Select passenger to check in online

  • Step 5: ICI Regulations

    Before proceeding, please review the regulations set forth by ICI regarding important passenger and cargo information. To signify your agreement, please ensure that you click on the two boxes that contain the relevant content. Once done, click on the Continue button to proceed.

Read ICI regulations when checking in

  • Step 6: Select your desired seat on the airplane. Unselected seats are represented by white squares, while pre-booked seats are represented by orange squares. Upon selecting your seat, simply click on the Continue button to proceed.

Select seat online on Bamboo website

  • Step 7: After completing the Bamboo online check-in procedure, a notification interface will be displayed on the screen. From here, you have the option to either print your boarding pass or click on the “Send email” button.

Complete Bamboo online check-in on web

If you select “Send email”, please open your personal email account and review the boarding pass once more in order to prepare for your upcoming trip.

Check In to Bamboo Quickly and Easily Using the App

Customers have the option to conveniently check in online using their mobile devices prior to boarding their flight at Bamboo.

  • Step 1: Firstly, open CH Play (for Android users) or App Store (for iPhone users) on your smartphone. Then, search for the official Bamboo Airways app. After that, proceed to download and install the app on your device.

More convenient flight with Bamboo app

  • Step 2

    To check-in, select the Check-in option on the function bar located at the bottom of the app screen.

Online check-in through Bamboo app

  • In Step 3, please provide the necessary information, such as the booking code (or e-ticket number) and the passenger’s name. Once you have completed the form, kindly click on the “Check-in” button.

Enter information to receive online boarding pass

  • Step 4:

    The flight information and passenger names are displayed on the screen. Please select the name of the passenger who needs to perform the online check-in. Then, click on the “Check-in” button to proceed to the next step.

Select passenger name to perform check-in

    1. Step 5: Read the information about ICI regulations displayed on the screen.
    2. Click on the box with the content agreeing.
  • Step 6

    The screen will display a seat map on the airplane below the passenger’s name. You can select a seat based on your preference. Once you have made your selection, click on the “Confirm” button. If there are multiple passengers with the same booking code, seats will be selected alternately. After making the seat selections for all passengers, click the “Finish” button.

Select seat online on Bamboo app to check-in

Kiosk Check-In with Bamboo Online Now Enabled via Method 3

If you are unable to access the website or use the phone app, you can also check in for your flight at the kiosk upon arrival at the airport. This convenient option saves you time by avoiding the need to queue at the Bamboo ticket counter for direct check-in.

Bamboo Airways offers convenient automatic check-in kiosks at designated locations in Hanoi and Ho Chi Minh City.

  • Floor 2, Hall A, Terminal 1 (Noi Bai airport)

  • Gate D3, Domestic Terminal
    Tan Son Nhat Airport

Several airports have also implemented Bamboo online check-in kiosks, including Da Nang, Cam Ranh, and Con Dao airports.

Check-in at Bamboo kiosk

Passengers at each kiosk are provided with the option to select either English or Vietnamese as their preferred language for the check-in process. To obtain the Bamboo boarding pass, passengers are required to follow a few straightforward steps.

  • First Step: Choose the language on the screen for automatic check-in.
  • Step 2: Enter Your Information

    Provide one of the following: booking code, e-ticket number, or QR code.

Enter information to get the ticket at Bamboo kiosk

  • 1. Step 3: Choose the flight and passenger name that is displayed on the kiosk screen.
    2. Next, select a seat that is suitable for the passenger.

Select seat through Bamboo kiosk screen

  • Step 4: Click on the print button to generate and receive the Bamboo boarding pass within a few moments.

Get Bamboo boarding pass from kiosk

7 Tips to Improve Your Online Bamboo Check-in Experience

When preparing to board your flight, it is important to keep a few key points in mind. While the process of checking in before boarding is relatively simple, it is still necessary to remember the following guidelines:

  • Online check-in for Bamboo Airways is only available for domestic flights departing from the following airports: Noi Bai, Tan Son Nhat, Nha Trang, Da Nang, and Con Dao.
  • Please note that online check-in is available approximately 24 hours prior to your flight departure time.
  • Certain passengers are required to check in at the counter. This includes passengers with specific needs (excluding meals), expectant mothers, passengers accompanying children under the age of 2, groups of more than 9 passengers with the same booking code, and passengers requesting medical assistance.
  • To ensure a smooth travel experience, please note the following guidelines:

    1. For passengers without checked baggage, kindly proceed to the security screening area at least 15 minutes prior to your departure time.

    2. If you have checked baggage, it is mandatory to be present at the designated counter no later than 15 minutes before your scheduled departure.

    We appreciate your cooperation in adhering to these procedures. Should you have any further queries, please feel free to reach out to our customer support team.

  • Please ensure that you carefully review all personal information and regulations both prior to and following your boarding of the aircraft to ensure a seamless and enjoyable journey.

Note when checking in online on Bamboo

Final Report of Government Investigation into Building Collapse

Performing online check-in with Bamboo Airways is a hassle-free and efficient process, consisting of simple steps. We understand the importance of a seamless boarding experience for our passengers. For any additional information or assistance, please feel free to leave a comment below, and our dedicated team at FPT Shop will promptly assist you.

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