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Home Featured How to Withdraw Money from Vietcombank ATM: A Quick and Easy Guide...
  • Technology

How to Withdraw Money from Vietcombank ATM: A Quick and Easy Guide for Beginners

As one of the largest banks in the country, Vietcombank's ATMs are widely available to cater to the needs of its customers. With Vietcombank, you can withdraw money anywhere you want.

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    Vietcombank is not only a bank with a long history in Vietnam, but it is also highly regarded for its excellent service and has the largest number of users today. For new users, withdrawing money from a Vietcombank ATM can be difficult. The following instructions will help you get acquainted with this process.

    Instructions on how to withdraw money from a Vietcombank ATM

    Step 1: First, to withdraw money from a Vietcombank ATM, you need to find a location with a Vietcombank ATM. However, you can also use other ATMs, but if you use a Vietcombank card, you will not be charged a fee. To find a location nearest you, you can refer to the addresses of Vietcombank ATMs on the bank’s website.

    Step 2: Once you have found a Vietcombank ATM, insert your card into the card slot on the machine. The instructions on the screen will tell you which way to insert the card.

    Step 3: Next, you will be asked to choose the language you want to use on the Vietcombank ATM. There are three language options: English, Vietnamese, and Chinese.

    Step 4: Enter your Vietcombank card’s PIN into the ATM. Note that if you enter the wrong PIN three times, your card will be “swallowed” by the machine.

    Step 5: After successfully logging into the Vietcombank ATM, press the button on the left side of the screen to continue the withdrawal process.

    Step 6: The ATM will show you five amounts of money that you can choose to withdraw. However, if the amount you want to withdraw is not among those amounts, you can select Other amount or press the Return card button if you want to stop the withdrawal process from the Vietcombank ATM.

    Step 7: Then, enter the amount you want to withdraw. To successfully withdraw money from a Vietcombank ATM, the amount you enter must be divisible by a certain denomination. For example, in this case, the denomination of the Vietcombank ATM is 50,000 VND. This means that the amount you want to withdraw must be a multiple of 50,000 VND.

    Once you have entered the amount, the ATM will process the request and then dispense the money to you. You will also be asked if you want to receive a receipt, please wait a moment for the ATM to process and complete the process. This is the fastest way to withdraw money from a Vietcombank ATM with just a few simple steps.

    Frequently asked questions

    To provide better service to our customers, we will summarize some common questions related to how to withdraw money from a Vietcombank ATM.

    How to withdraw money from a Vietcombank ATM with a low fee

    When you use a Vietcombank ATM to withdraw money within the Vietcombank system, you will only have to pay a small service fee. Specifically, the withdrawal fee is 1,100 VND/transaction.

    However, if you withdraw money from an ATM outside the Vietcombank system, the withdrawal fee will be 3,300 VND/transaction.

    Therefore, users should go to Vietcombank ATMs to save on transaction fees.

    The account is notified of the money being deducted but the withdrawal from the ATM is not successful

    There are several reasons that can lead to money being deducted from your account but not being successfully withdrawn from a Vietcombank ATM, such as:

    • Hardware or technical error of the ATM.
    • The money dispensing slot is jammed.
    • Slow money dispensing error.
    • System notification error.

    Vietcombank ATM card cannot withdraw money

    When your Vietcombank ATM card cannot withdraw money, it could be due to the following reasons:

    • The ATM card has expired.
    • The ATM card has been blocked due to non-use for a long period of time.
    • Insufficient account balance.
    • Entering the wrong Vietcombank PIN, causing the card to be temporarily blocked.
    • The card is damaged, scratched, or bent and cannot be recognized.

    Conclusion

    Now you know the simplest way to withdraw money from a Vietcombank ATM for new users. We hope this information is helpful to you, and we wish you success!

    Frequently asked questions

    To withdraw money from a Vietcombank ATM, locate a Vietcombank ATM or use another ATM (a fee may be charged if not using a Vietcombank card). Insert your card, following the on-screen instructions. Choose your preferred language and enter your PIN. Initiate the withdrawal process by pressing the button on the left. Select your desired withdrawal amount or enter a custom amount, ensuring it’s divisible by the ATM’s denomination.

    Withdrawing money from a Vietcombank ATM within the Vietcombank system incurs a fee of 1,100 VND per transaction. Using an ATM outside the Vietcombank network will cost 3,300 VND per transaction.

    If your account is deducted but you don’t receive the cash, it could be due to ATM errors or technical issues. Contact Vietcombank customer support to resolve the issue and ensure a refund.

    There are several reasons why your Vietcombank ATM card may not be able to withdraw cash. These include an expired card, a blocked card due to inactivity, insufficient funds in your account, entering the wrong PIN multiple times, or physical damage to the card (scratches, bends) rendering it unreadable.
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    SOURCEfptshop
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