HSBC Hotline: What is the Customer Service Phone Number for Each Branch?

Are you in need of effective and fast customer assistance? Look no further than HSBC's hotline - where you can get inquiries and requests answered quickly and receive the guidance you need. To get in touch, just take note of the HSBC hotline number below.

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Contact HSBC Hotline

Contact HSBC Hotline

Useful Information

If you have a problem and need to contact the HSBC hotline for answers, we’ve got you covered.

Here is some useful information for you:

Learning About HSBC Bank

Vietnamese Name

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is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers through our global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

With a history dating back more than 150 years, is known for its strong international presence, commitment to providing high-quality and innovative products and services, and dedication to building long-term relationships with our customers.

We strive to be the leading international bank, helping businesses to grow and economies to prosper, and enabling people to achieve their goals and aspirations. We aim to be the bank of choice for our customers, delivering sustainable value and being the employer of choice for our staff.




Established in 1975.




Happy New Year!

Happy New Year!

Wishing you all a joyful and prosperous new year filled with love, success, and happiness. May all your dreams come true in the coming year!

Headquarters Address

Metropolitan Building
235 Dong Khoi, District 1
Ho Chi Minh City, Vietnam

Phone Number

Phone:

Contact

Phone Number: (84) 24 627 707 707 (North)

(84 – 28) is 56.

The phone number is 37 247 247 (South).

Fax Number:

Contact Information:

Website

Please visit the official website of HSBC Vietnam at for more information and services offered by HSBC Bank in Vietnam.

HSBC, formally known as The Hongkong and Shanghai Banking Corporation Limited, is a globally recognized multinational financial institution that was founded in 1865. Specializing in the banking and financial sectors, HSBC is a prestigious investment bank based in the United Kingdom, with its roots originating in Hong Kong.

What is HSBC hotline? Customer care phone number at each HSBC branch (Figure 1)

The HSBC Group is a global financial institution operating in 63 countries and territories around the world. In Vietnam, HSBC has been dedicated to understanding the needs of its customers, resulting in a highly competitive product and service portfolio that can rival that of other banks.

HSBC offers a comprehensive range of products and services to cater to our customers’ needs. These include a variety of account products, card products such as credit cards and international payment cards, savings options such as online savings and fixed-term savings, loans including mortgages and real estate mortgages, electronic banking services such as Mobile Banking, NAPAS 24/7 transfers, and e-statements, as well as insurance, investment, and other support services.

HSBC Announces 30% Increase in National Hotline Numbers

For inquiries about personal banking services, please call our toll-free number at 1-800-123-4567. Our team of dedicated representatives is available to assist you 24/7.

If you have questions regarding business banking services, please reach out to us at 1-800-987-6543. Our knowledgeable staff is ready to provide you with expert guidance and support.

For any other general inquiries or assistance, please contact our customer service hotline at 1-800-555-1234. We are here to help you with any concerns or issues you may have.

Thank you for choosing HSBC. We value your business and look forward to providing you with exceptional service.

  • For Individual Customers

Please contact the HSBC Hotline in the South at (84 28) 37 247 247.

For HSBC customer assistance in the northern region, please contact our hotline at (84 24) 62 707 707.

  • For Platinum Credit Cardholders – For any assistance, please contact our dedicated support team available 24/7 at (84 28) 37 247 248.
  • For Premier customers: (84 28) 37 247 666 (24/7 support).

What is HSBC hotline? Customer care phone number at each HSBC branch (Figure 2)

If you have any complaints regarding our products, service quality, or the behavior of our staff, we encourage you to contact the provided hotlines for prompt assistance.

HSBC offers a personal hotline that is available 24/7 to assist customers with various concerns, including reporting lost or stolen cards or security devices, transaction complaints, and card-related complaints. Our dedicated support team is here to serve you. Please note that for all other issues, our support is available from 8am – 10pm daily.

In addition, if you require any assistance regarding transactions with HSBC, we highly recommend visiting your nearest branch. Our team is readily available to provide support for money transfers, money collection, card issuance, and more.

Before contacting the HSBC hotline, customers are advised to gather their personal information such as full name, ID card details, account or card number. This will ensure a prompt and efficient customer support experience.

Announcement of HSBC Branch Hotline Numbers

Should you require further assistance, HSBC provides dedicated support phone numbers for each branch in addition to the national hotline mentioned above. Please find the contact information specific to your chosen branch below:

Closure of HSBC Hanoi Branch Hotline Announced

  • Please contact our hotline at 024 3933 3189 for inquiries regarding our Phan Chu Trinh – Hoan Kiem Branch.
  • Please contact our Ba Dinh Branch at 024 6270 7707 for any assistance you may need.
  • Please contact the Le Duc Tho – Nam Tu Liem Branch at hotline number: 024 3227 2040.
  • Hotline for Le Van Luong – Thanh Xuan Branch: Please dial 024 3933 3189 for assistance.

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  • For assistance with Metropolitan Branch – District 1, please contact our hotline at 028 3724 7247.

  • For assistance with our Thao Dien Branch in District 2, please contact our hotline at 028 3829 2288.
  • Please contact the Dien Bien Phu Branch – Binh Thanh on the following hotline: 028 3829 2288.
  • Please find the contact information for the Le Dai Hanh Branch in District 11 below:

    Hotline: 028 3724 7247

  • If you need to contact our District 8 Branch located in Phu Nhuan, please call our hotline at +84 28 3829 2288.

HSBC Introduces Hotline for Customers Outside Home Province

In addition to the branches in Hanoi and Ho Chi Minh City, HSBC also operates branches in two other provinces: Da Nang and Binh Duong.

  • Da Nang: +84 24 3933 3189

  • Please contact our office in Binh Duong at +84 28 3829 2288.

FPT Shop is pleased to provide you with the national HSBC hotline and support phone numbers at each branch/transaction office. Our aim is to make your experience with HSBC banking services more convenient.

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Phone Number for Customer Service at HSBC Branches Revealed

Are you having trouble getting in touch with HSBC’s customer service? Look no further – the HSBC hotline provides customers with quick responses and timely solutions to their inquiries and requests. Here’s what you need to know if you don’t already have the hotline number handy.