Identifying Reasons and Suggesting Fixes for Messenger Notifications Not Showing Content

Are you seeing notifications on your default Messenger app but can't access the content? Find out why and how to fix it here!


You may feel uncomfortable when you are unable to preview the content of Messenger notifications without accessing the app. It is possible that you have inadvertently disabled this message preview feature without realizing it. Follow the steps below to resolve this issue!

Adjusting Messenger Notifications in Phone Settings

To adjust the Messenger app notification settings in your phone’s Settings menu, follow these steps:

Step 1: Access the Settings on your phone > Find and select the Messenger app > Select Notifications.

Step 2: Turn on Allow notifications, Sound, and Badge. When Badge is turned on, the notification will pop up and you will be able to preview the content.

How to fix the error of not being able to view Messenger notification content 1

Resetting Notifications in the Messenger App

To reset the Messenger app notifications, follow these steps:

Step 1: Access the Messenger app > Select the Menu with 3 bars icon in the top left corner > Select Settings with the gear icon.

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Step 2: Select Notifications & sound > Turn on Show preview.

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Restart Your Device

If you have tried the above two methods and still cannot view the content of message notifications on Messenger, it may be due to a problem with the Messenger system or your phone. You can restart your device and check again!

These are the steps to help you fix the issue of not being able to view notification content on Messenger. Anyone can easily follow these steps. If you have any further questions, feel free to leave a comment below for FPT Shop’s support!

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