Quick and Simple A-Z Guide to Registering for Gojek Food at Home

GoFood is one of the largest online food delivery platforms in Vietnam. Registering for Gojek Food is a great opportunity for restaurants to reach potential customers. In this article, FPT Shop will guide you on how to register and start selling on GoFood easily and effectively.

What is GoFood? Why should you register for GoFood to increase your revenue?

GoFood is an online food delivery service owned by Gojek technology company, which was launched on August 5, 2020. Users can easily search and order food from their favorite restaurants through the Gojek app.

Registering with Gojek Food becomes a good opportunity to increase revenue for your restaurant. By participating in this app, restaurants can reach a large potential customer base, especially during the time when online food ordering is becoming more and more popular.

Currently, GoFood provides sellers with order management tools and performance statistics, helping them track and improve their business processes. In addition, it helps restaurant owners understand customer needs better and adjust their business strategies flexibly.

GoFood discount rates for partners

Currently, GoFood is applying an attractive discount rate of 25% on each successfully delivered order. This means that if an order is valued at 100,000 VND, the partner will receive 75,000 VND, while 25,000 VND is the cost for GoFood.

This discount rate applies to all partners, regardless of their scale or type of business. The purpose of this discount rate is to compensate for the costs that GoFood incurs in providing services, including:

• Operational and application development costs
• Marketing and promotion expenses
• Delivery driver costs

However, this app also has some promotional programs for partners, such as discounts for new partners, partners with high revenue, or partners who meet specific criteria.

In addition, the new store activation fee is 700,000 VND, applicable to areas of Hanoi and Ho Chi Minh City, free for areas of Binh Duong and Dong Nai. After successful registration, partners will be guided by GoFood on the next steps to start their business on the app.

Quick guide on how to register for Gojek Food

With a flexible and convenient delivery system, GoFood will help you reach more customers. Here is a detailed guide on how to register for Gojek Food that you can refer to:

Step 1: Provide store information

To register for GoFood, you need to access here and provide information about your store, including:

• Store name
• Store address
• Phone number
• Email
• Store image
• Menu image
• Type of business
• Opening hours
• Payment methods

Step 2: Wait for GoFood to approve the registration

Once you have completed providing information, Gojek Food will review your registration. The approval time may vary depending on the number of registrations during that period, typically taking 4-5 working days.

Afterwards, GoFood will contact you via email to confirm the information and guide you on providing additional personal documents to make a contract:

• ID card/passport (Applicable to individuals)
• Food Safety and Hygiene License
• Business License (Applicable to individual business owners/businesses)
• Company seal authorization letter
• Menu of the restaurant’s dishes

Step 3: Complete the contract

If your registration profile is approved, GoFood will send you a cooperation contract. You need to read the contract carefully and sign it to complete the registration process.

Step 4: Update detailed information about the store

After completing the above procedures, you will be able to update information about your store on the Gojek Food system. This includes the address, contact information, menu of dishes, prices, product images, and promotional information to attract customers.

Some benefits of becoming a GoFood partner

GoFood is a leading online food delivery platform in Vietnam. If you are a restaurant, eatery, fast food shop, or a business in the food service industry, becoming a GoFood partner will bring you many significant benefits, such as:

• Expand potential customer base: When you become a GoFood partner, you will have the opportunity to reach millions of potential customers nationwide. GoFood has a large user community, appearing on this platform will help you expand your market effectively.
• Increase sales: With support from GoFood, you can significantly increase your sales. Customers will easily find you on the app and can conveniently place orders.
• Save advertising costs: Instead of spending a large amount of money on traditional advertising campaigns, becoming a GoFood partner will help you save advertising costs while still achieving high efficiency.
• Professional technical support: You will receive professional technical support from GoFood’s team of experts. They will assist you in setting up and managing your online ordering system.
• Enhance brand reputation: Appearing on the GoFood platform not only helps you reach more customers but also helps enhance your brand reputation. Customers will trust the quality of your products and services when they see you as a partner of a reliable platform like GoFood.

How to change store information after registering for Gojek Food

After completing the GoFood registration and wanting to change store information, you need to follow the following steps to be supported quickly and accurately.

Step 1: Prepare the information to be changed

Before contacting GoFood’s support department, you need to prepare specific information about the changes you want to make to your store. It could be information about the address, phone number, operating hours, menu of dishes, or any other information related to your store.

Step 2: Send an email to GoFood

Once you have prepared the necessary information, you need to send an email to [email protected] to inform them of the changes you want to make to your store’s information. In the email, please provide specific and clear information so that GoFood’s support department can understand and accurately process your request.

Step 3: Wait and confirm the information

After that, GoFood’s partner support department will review and confirm the information. Generally, this process will take about 3 to 5 working days. During this time, you can rest assured and prepare for implementing the new changes to your store.

Step 4: Support and make changes as requested

After confirming the information, GoFood’s support department will contact you to clarify the information and support you in making changes as requested. They will assist you in applying new changes accurately and quickly, ensuring that your store is always updated and serves customers to the best of its ability.

Effective selling tips on GoFood

GoFood is the most famous online food delivery app in Vietnam. To sell effectively on GoFood, restaurants and eateries need to know the following tips:

Prepare complete information about the store and the dishes

To attract customers’ attention, you need to prepare complete information about the store and the dishes on the GoFood platform. High-quality images, detailed descriptions of the products, store contact information are important factors that help customers understand your products and easily contact your store.

Regularly update the menu

Regularly updating the menu not only gives customers more choices but also shows the creativity of the restaurant. You can add new dishes, new drinks, or attractive promotional programs to attract customer interest.

Ensure food quality

The quality of the food is always a decisive factor in the success of a restaurant. You need to ensure that all products provided on GoFood meet food safety and hygiene standards and are delicious to gain trust from customers.

Provide good customer service

Customer reviews and feedback are valuable sources of information for you to improve your service and products. Always listen to customers’ opinions, respond quickly, and handle any issues professionally. At the same time, positive reviews from customers are opportunities for you to promote and build brand reputation.

Reasonable prices

One of the important factors when doing business on GoFood is prices. Make sure that your prices are reasonable and competitive compared to other competitors in the same industry. If you have promotional programs, you also need to share detailed and transparent information so that customers can trust and decide to place orders.

Effective advertising

GoFood provides advertising tools to help restaurant owners reach a large number of potential customers. Therefore, you should use these tools in a smart and effective way. At the same time, you need to grasp the trends and preferences of customers to create the most suitable advertising campaigns.

Conclusion

Through this article, FPT Shop hopes that you have understood the simple and fast process of registering for Gojek Food. Don’t forget to maintain the quality of your products and services to attract more potential customers. Wish you success in doing business on the GoFood platform!