Updating story every day has become a habit for many social media users on Facebook and Instagram. This unique feature allows users to easily share interesting moments of life with friends and followers within 24 hours, with various effects and unique music insertion capabilities.
One day, you discover that your story is missing from the Facebook story archive and you don’t know why or how to fix this issue. Don’t worry, FPT Shop will help you find out right away!
What are the reasons that cause a story to go missing from the story archive?
If you are a social media enthusiast, you are probably familiar with the feature of sharing a story displayed for 24 hours on Facebook. The story archive is where all stories, including photos and videos, are automatically stored after they disappear after 24 hours. Normally, stories will be stored for a long period (30 days) in the Facebook story archive, and only you can view your own story archive.
However, the phenomenon of a story going missing from the story archive can also occur in a few cases, due to some reasons such as:
- Facebook users delete the story before it disappears from your Stories section.
- Users delete a story from the Facebook story archive.
- The Facebook app automatically updates and changes the location of the story archive, making it difficult for users to find.
- Sometimes the Facebook app has errors or glitches that result in temporary data loss, causing you to not see the story.
Simple ways to restore a missing story from the story archive
When encountering the issue of a missing story from the story archive, don’t worry. You can completely resolve this issue and retrieve the story, including photos and videos capturing important moments, by following the instructions below by FPT Shop.
Restoring a missing story from the story archive on a phone
To retrieve a Facebook story that has gone missing from the story archive on your phone, follow these steps.
Step 1: Access the Facebook app and go to your Facebook Profile. Choose the three-dot icon and select Archive.
Step 2: Here, click on the Trash, and all recently deleted items including photos and videos will be displayed.
Simply tick the desired story > Restore to restore the items to your profile. Or move to the trash to store the items in the story archive for 30 days before complete deletion.
Restoring a missing story from the story archive on a computer
Users can also retrieve a missing story from the Facebook story archive using a computer as follows.
Step 1: Access your personal Facebook page and click on the three-dot icon, and then select Archived Items.
Step 2: At this point, all stories you have shared that disappear after 24 hours will appear, and only you can view them. To restore a deleted story, go to the Trash, tick the story you want to restore, and click Restore.
Restoring a missing story from the story archive using a Backup file
You may not know, but we can completely manage information and download all data used on Facebook, including stories, through the app’s backup file. Follow the steps below.
Step 1: On Facebook, go to the Menu of your personal page, scroll down and select Settings & Privacy > Settings.
Step 2: Scroll down and find the section Your Information. Here, you can click Download Your Information to download it to your device or transfer the stored information to another location.
After successfully downloading, unzip this backup file and find the Stories folder to restore the disappeared photos and videos.
Recovering deleted stories through Instagram
Facebook and Instagram are linked together, allowing you to easily share stories on both apps without performing many steps. Therefore, using Instagram is also an effective way to restore a missing story from the Facebook story archive.
Step 1: Access the Instagram app and go to your profile. Choose the three-bar icon located at the top right of the screen, and select Archive.
Step 2: Continue to select Story Archive to view and save the disappeared photos and videos easily.
Conclusion
Above, FPT Shop has provided you with 4 simple methods to view and restore a missing story from the Facebook story archive.