Technology

Troubleshooting Facebook Access Issues – Causes and Solutions

Have you ever encountered the frustrating issue of not being able to access Facebook on your computer or phone? If unfortunately you have faced this inconvenience, then the following article is perfect for you.

Administrator

26 December, 2023

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Have you ever encountered the problem of not being able to access Facebook on your computer or phone? If you happen to encounter this issue, then the following article is for you.

Facebook is now an application familiar to all ages. Accessing Facebook daily is almost a habit for each of us. Because this is a tool to connect not only friends, relatives but also work and study. That’s why it’s difficult when you can’t access your own Facebook. Let’s find out the causes and how to fix the problem of not being able to access Facebook!

List of causes of the error of not being able to access Facebook

Before getting to the methods to fix the error of not being able to access Facebook on computers, laptops, and phones, you need to understand the common causes of this situation. Facebook not being able to access can be caused by the following reasons:

Your device has multiple applications running in the background, causing the disk to be full, resulting in the computer being frozen and unable to access Facebook.
The network connection is malfunctioning, causing Facebook to not load.
The web browser you are using is blocked or does not support Facebook.
The web browser has an error and cannot load the page.
The Wi-Fi network is blocked and cannot access Facebook.
The latest version of the application has not been updated.

Above are countless reasons why you cannot enjoy moments of entertainment as well as connect with friends through the Facebook application. To solve this problem is very simple, the solutions will be detailedly introduced in the following part of this article.

Methods to fix the error of not being able to access Facebook on computers

Computers/Laptops are devices often used to access Facebook. If your device is encountering the error of not being able to access Facebook, please follow the instructions below.

Change DNS on Windows and Mac computers

DNS is the domain name resolution system, so changing it is the simplest way to fix the error of not being able to access Facebook.

For Windows computers

Step 1: Click on the Wi-Fi icon in the bottom right corner of the screen (located in the Taskbar). Then you go to Open Network & Internet settings.

Step 2: Continue selecting the Status item and select Change adapter options.

Step 3: Right-click on the network icon you are using and then select Properties.

Step 4: Select Internet Protocol Version 4 (TCP/IPv4). Next, you select the Properties box on the right corner.

Step 5: Select Use the following DNS server addresses and enter the configuration as follows:

In the Preferred DNS server: 8.8.8.8 box
In the Alternate DNS server: 8.8.4.4 box

Finally, click OK to complete.

For Macbook computers

Macbook users can change DNS as follows:

Step 1: Click on the Apple icon then select System Preferences.

Step 2: Next, you click on Network.

Step 3: Select the Advanced item.

Step 4: Click on the DNS tab, in the IPv4 or IPv6 address section, select the “+” icon.

Step 5: Finally, you enter the 2 DNS rows 8.8.8.8 and 4.4.4.4, then click OK to complete.

Methods to fix the error of not being able to access Facebook on phones

In addition to the tricks to fix the error of not being able to access Facebook on computers and laptops, this article will continue to guide you on how to fix it on phones.

Some ways to fix the error of not being able to access Facebook:

Turn off background running applications
Change the DNS on the device
Restart the device
Log out and log back into Facebook
Delete Cache memory
Delete app data or browsing history
Update to the latest version of Facebook

Fixing errors on Android phones

Turn off background running applications

Go to Settings > Select Device Care > Continue selecting Optimize now, then wait a few minutes to complete the process of turning off background running applications > Select Finish .

Change the DNS on the device

Go to Settings > Select Connections > Continue selecting the Wi-Fi you are using > Select the Settings icon > Go to the Advanced section, at the IP Settings item select Static > Enter the new DNS configuration 8.8.8.8 and 4.4.4.4 > Press Save.

Fixing errors on iOS phones

Change the network Proxy

Go to Settings > Select Wi-Fi > Then you choose the Wi-Fi network you are using > Select Configure Proxy > Select Manual > Choose the Server: 211.411.183.97, Port: 80 > Press Save to complete.

Change DNS on iPhone

Go to Settings > Select Wi-Fi > You choose the Wi-Fi you are using, then select DNS > Continue selecting Configure DNS > Select Manual then add the 8.8.8.8 and 8.8.4.4 DNS servers > Press Save to complete.

Conclusion

Above are some simple ways to fix the error of not being able to access Facebook on computers, laptops, and phones. Hopefully, through this article, you have understood the causes and appropriate solutions for your device.

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Frequently asked questions

There are several reasons why you might be having trouble accessing Facebook. Common issues include internet connection problems, an outdated browser or app, incorrect time and date settings, or a temporary Facebook glitch. To fix these issues, try checking your internet connection, updating your browser or the Facebook app, ensuring your device’s date and time are correct, and restarting your device. If the problem persists, you can also try clearing your browser’s cache and cookies or reinstalling the Facebook app.

If Facebook keeps logging you out, first ensure that you are entering the correct login credentials. If the issue persists, it could be due to a browser issue, a problem with the Facebook app, or a security-related reason. Try clearing your browser’s cache and cookies, updating your browser, or reinstalling the Facebook app. Additionally, check your device for any malware or security threats, and ensure that your password is secure and hasn’t been compromised.

Facebook might not load properly due to a slow internet connection, an outdated browser, or a temporary glitch. Try checking your internet speed and restarting your router. Update your browser to the latest version and ensure that any ad blockers or browser extensions aren’t interfering with Facebook. If the issue persists, it could be a temporary glitch, and Facebook should work fine after some time.

If you forgot your Facebook password, you can reset it by following the ‘Forgot Password’ link on the login page. You will be guided through the process of resetting your password, usually involving confirmation via email or text message. If you want to change your password, go to the ‘Settings’ menu, then select ‘Security and Login’ to update your password.

If your Facebook account has been hacked, start by visiting Facebook’s ‘My Account Is Compromised’ page. From there, you can secure your account by changing your password, getting rid of unauthorized apps, and updating your contact information. Facebook will guide you through the process and provide additional security measures to protect your account.