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Home Featured Troubleshooting Tips for Signing in to Microsoft Defender on Windows 11
  • Technology

Troubleshooting Tips for Signing in to Microsoft Defender on Windows 11

Do you need help accessing your Microsoft Defender account on Windows 11? If so, these methods may be able to assist in getting your advanced features back up and running.

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5 October, 2023
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    The Microsoft 365 subscription offers users access to the Microsoft Defender app on all devices, including computers running Windows 11. It collaborates with Windows Security to enhance online safety by providing web protection, real-time security alerts, and other crucial security advice. To fully utilize these features, it is necessary to sign in to the Microsoft Defender app on your Windows 11 computer.

    If you are experiencing difficulty signing in to the Microsoft Defender app and accessing its advanced features, rest assured that we have some useful tips to assist you in promptly regaining access.

    Verify Your Login Credentials

    Please ensure that you have entered your login information correctly and verified that you are using an account associated with a Microsoft 365 Family or Personal subscription before proceeding with any further technical troubleshooting steps.

    What to Do When Unable to Log into Microsoft Defender on Windows 11 (1)

    If you are still experiencing issues logging into Microsoft Defender, please try the following troubleshooting methods.

    “Troubleshooting Fix: Try Closing and Reopening the App”

    The Microsoft Defender app may occasionally experience temporary glitches that prevent it from connecting to the server and verifying your login details. To resolve this issue, we recommend completely closing the app and reopening it. Please follow the steps outlined below to do so.

    Step 1: Press the shortcut keys “Ctrl + Shift + Esc” to open Task Manager.

    What to Do When Unable to Log into Microsoft Defender on Windows 11 (2)

    Step 2: Open the Task Manager window. Click on Processes in the left pane. Locate the Microsoft Defender service in the right pane. Right-click on this service and select End task to forcibly close the app running in the background.

    Step 3: Open the Microsoft Defender app on your computer and attempt to log in once more.

    “Learn How to Fix Microsoft Defender Issues”

    Windows 11 computers come with a convenient built-in repair feature that is designed to automatically resolve common problems encountered with Universal Windows Platform (UWP) apps. By utilizing this feature, you can specifically repair the Microsoft Defender app in order to determine if it resolves the login issue you are facing.

    1. To begin, right-click on the Start menu.

    2. From the menu that appears, select “Installed apps”.

    What to Do When Unable to Log into Microsoft Defender on Windows 11 (3)

    Step 2: Navigate to the right pane of the Settings app window and locate the Microsoft Defender app. Then, click on the three-dot menu icon beside the app’s name and choose Advanced options from the dropdown menu.

    What to Do When Unable to Log into Microsoft Defender on Windows 11 (4)

    Step 3: In the Reset section, locate and click on the Repair button to initiate the automatic repair of Microsoft Defender by Windows. Upon completion of the scanning and error correction process, a checkmark will indicate the successful repair.

    If you are still experiencing difficulty logging into the Microsoft Defender app, even after attempting the previous repair method, you may need to reset the app. To do this, follow the same steps as before and instead of selecting the “Repair” button, select the “Reset” button provided below. By selecting this option, any problematic app data that may be causing the malfunction will be removed.

    Ensure Optimal Experience with Regular App Updates

    If you are experiencing login issues with the Microsoft Defender app, it is possible that your Windows 11 computer has an outdated version of the app. To resolve this, you can visit the Microsoft Store and check for any available updates for Microsoft Defender. Once you have updated the app, you should be able to sign in to your account without any issues.

    • Ensure Your Computer’s Security by Installing Windows Updates

      Keeping your Windows operating system up to date is crucial to prevent any potential issues. If you have encountered difficulties updating the Microsoft Defender app using the aforementioned method, we recommend checking for any available system updates.

      Please follow these steps to update your Windows system:

      1. Open the Windows menu by clicking on the Start button.
      2. Click on the “Settings” gear icon.
      3. In the Settings window, select “Update & Security”.
      4. Click on “Windows Update” on the left side of the window.
      5. Click on the “Check for updates” button.
      6. Windows will now search for available updates. If there are any updates available, click on the “Install updates” button.
      7. Wait for the updates to download and install. This may take some time depending on the size and number of updates.
      8. Once the updates are installed, you may need to restart your computer to apply the changes.

      Updating Windows not only provides new features but also ensures that your system is protected against security vulnerabilities and fixes any existing issues. Following these steps regularly will help keep your Windows system up to date and running smoothly.

      Step 1: To begin, navigate to the “Start” menu and access the “Settings” option. Alternatively, you can press the shortcut keys “Windows + I” to access the menu quickly.

      Step 2:

      In the Settings app window, click on Windows Update located in the bottom-left corner.

      What to Do When Unable to Log into Microsoft Defender on Windows 11 (5)

      1. Step 3:
      2. Click the “Check for updates” button on the right side to allow Windows to search for available updates and proceed with the download and installation process, if applicable.

      How to Restore Your Computer System

      We have identified recent changes to your system that may have caused this issue. If you are unable to determine the cause, we recommend performing a system restore. This will enable you to revert your system to a previous state when the Microsoft Defender app was functioning properly.

      Please don’t worry, the restoration process will not result in any loss of files or data. However, it will eliminate any programs or updates that have been installed subsequent to the selected restore point.

      Step 1: To begin, click on the search icon located on the taskbar. Then, type in “create a restore point” into the search box. From the search results, select the first option that appears.

      What to Do When Unable to Log into Microsoft<a href='https://meo.tips/featured/how-to-run-exe-files-on-windows-11/' rel='dofollow' class='onpage-seo' > Defender</a> on Windows 11 (6)” src=”https://images.fpt.shop/unsafe/filters:quality(90)/fptshop.com.vn/uploads/images/tin-tuc/162388/Originals/fix-unable-to-log-into-microsoft-defender-6.jpg”></p>
<p style=Step 2: Open the System Properties window by clicking on it. Once opened, go to the System Protection tab and click on the System Restore button.

      What to Do When Unable to Log into Microsoft Defender on Windows 11 (7)

      1. Step 3: Select the Recommended restore option in the next window and click the Next button to continue.
      2. Follow the on-screen instructions.

      What to Do When Unable to Log into Microsoft Defender on Windows 11 (8)

      1. Step 4: Press the Finish button to restart your computer. The system will execute the restore process to the chosen restore point.

      Once Windows has automatically restored to the selected restore point, you can proceed to activate the Microsoft Defender application and log in to your account as usual.

      The Microsoft Defender dashboard offers a convenient way to access and monitor the security status of all your devices. Occasionally, login issues may impede your access to the Microsoft Defender app in Windows 11. However, with the provided solutions, there is no obstacle that you cannot overcome.

      • Using Microsoft Defender Antivirus via Command Line
      • 3 Ways to Remove Viruses on Windows 11 with Microsoft Defender
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    • troubleshooting.
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