Technology

Unable to log out of Facebook: 10 Quick and Effective Solutions

Difficulty logging out of Facebook is often due to unstable internet connection, faulty app version, or hardware issues. But how should you handle this situation? Follow the troubleshooting steps provided by FPT Shop in this article!

Administrator

27 February, 2024

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How much time do you spend on Facebook every day? For most smartphone users today, Facebook is a must-have app for connecting with friends, family, updating news quickly, and even doing e-commerce with a variety of products. What if one day you encounter a problem unable to log out of Facebook and don’t know how to fix it? Don’t worry, FPT Shop will help you solve it right away.

Causes of the problem unable to log out of Facebook

Why can’t users log out of Facebook? This is a common problem that many people encounter, which can occur for several reasons such as:

The internet connection on the device you are using is unstable.
How long has it been since you last updated the app? An outdated version of Facebook can easily cause errors during use, including the problem of unable to log out of Facebook.
The app is faulty, many users encounter this problem.
There are too many third-party extensions installed, making it impossible to log out of Facebook when using it on the web browser.
The hardware of the phone is malfunctioning.

10 ways to fix the problem unable to log out of Facebook

After checking and identifying the exact cause, you should apply the following methods to fix the problem of your phone unable to log out of Facebook.

Method 1: Restart the phone

Restarting the device is the simplest way to quickly and effectively fix many problems with unknown causes. For Android operating system devices, users only need to press and hold the Power Button for a few seconds, when the screen displays a notification, press Restart/Reboot to restart the device.

If you’re using an iPhone, you can refer to how to restart an iPhone for detailed instructions from FPT Shop and follow it!

Method 2: Check the internet connection

If the problem of not being able to log in/log out of Facebook is due to an unstable network, the solution is very simple. Please check the network connection status on the device to ensure that the device is connected to Wi-Fi or using mobile data. At the same time, ensure stable internet transmission, and the Wi-Fi module has no issues.

Method 3: Update to the latest Facebook version

Please update the latest version of Facebook on your phone to fix the problem unable to log out of Facebook as well as many other issues when using the app. Access CH Play or Appstore, search for Facebook in the search bar, then press Update to download the latest version.

Method 4: Use the Force Stop feature

If you encounter the problem of unable to log out of Facebook on your Android phone, using the “Force Stop” feature can help you solve it. In the Settings of your phone, select Apps > App Manager > Facebook, then press Force Stop. After performing this action, check whether the problem has been resolved or not.

Method 5: Clear the app cache

In case the problem is not fixed, you can proceed with the next step, which is “Clear cache”. The cache is where information and browsing history are stored, allowing you to quickly reopen previous accesses. However, the cache also causes many issues in the app.

To clear the Facebook app cache on an Android phone, open Settings, select Apps > App Manager > Clear Cache.

Method 6: Clear the browser cache and cookies

This method helps fix the problem of unable to log out of Facebook for Facebook users on the web browser. In the browser address bar (Google Chrome, Firefox, Microsoft Edge, etc.), enter the command line chrome://settings/clearBrowserData and then press Enter.

If you’re using a computer to log in to Facebook on a browser, use the shortcut Ctrl + Shift + Delete for the Windows operating system, or command + Shift + Delete for macOS.

Method 7: Temporarily disable third-party extensions

In the web browser address bar (Google Chrome, Firefox, Microsoft Edge, etc.), enter the command line chrome://extensions, then slide the button to temporarily disable the extensions or press Remove to remove them completely if unnecessary. This method can fix the problem of unable to log out of Facebook on computers.

Method 8: Wait for the Facebook system to fix the problem

Sometimes you can’t log in/log out of Facebook simply because the app is experiencing a general error. In this case, the only solution is to wait for the system to fix the error and then try again.

Method 9: Reinstall the app

You can also uninstall Facebook from your phone and reinstall it to fix some basic errors, including the problem of unable to log out of the app.

Method 10: Take the phone for repair

Phone hardware malfunctions are one of the causes of the problem of unable to log out of Facebook. In this case, the best solution is to take the phone to a warranty center or a reputable repair shop for inspection, repair, and problem-solving support.

Frequently asked questions

There could be several reasons why you’re unable to log out of Facebook. It might be due to a glitch or an error with the Facebook app or your device. It could also be that your Facebook account has been compromised, or you may have accidentally logged into Facebook on a different device.

Here are some quick and effective solutions to try: Refresh the Facebook page or restart the app, clear your browser’s cookies and cache, restart your device, update the Facebook app to the latest version, or try logging out from a different device.

If you suspect your Facebook account has been hacked or compromised, you should immediately secure your account by changing your password and enabling two-factor authentication. You can also review your login activity to identify any suspicious activity. Additionally, you can report the issue to Facebook and follow their instructions for securing your account.

If you realize you’ve accidentally remained logged into Facebook on a different device, you can simply log out remotely. Go to Facebook’s Security and Login Settings, and under ‘Where You’re Logged In,’ you can end all active sessions or select specific devices to log out from.

Yes, it is possible to log out of Facebook Messenger separately from the main Facebook app. Within the Messenger app, go to your profile, then scroll down to the ‘Legal & Policies’ section and tap ‘Log Out.’ This will sign you out of Messenger while keeping you logged in to Facebook on the same device.