Technology

How to easily log out of your Agribank account on your phone: A comprehensive guide

Some customers struggle with logging out of their Agribank account on their phones and don't know how to proceed. The truth is, you can easily do it with just a few simple steps. This article will guide you through the process of logging in and logging out of your Agribank account on your phone from start to finish, making it simple and easy to apply anytime!

Administrator

27 February, 2024

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Logging out of your Agribank account on your phone is a necessary security measure to protect your information and account from unnecessary risks. In the following article, FPT Shop will guide you on how to log in, log out of your Agribank account on your phone, and related issues!

1. Introduction to Agribank E Mobile Banking Account

The Agribank E Mobile Banking account includes two components: username and password, which will be provided when customers register for the Agribank Internet Banking service. This service allows customers to perform common transactions, such as transfers, balance checks, and linking with e-wallets (Momo, Zalopay)…

Each customer will have only one account with a default password provided by the bank, and then they need to change the password immediately to activate the Agribank E Mobile Banking application and ensure account security.

2. Not logging out of the Agribank account on the phone, what happens?

The answer is: Yes. If you do not log out of your Agribank account on your phone and let the application run in the background, your account information may be exposed in the event of a stolen or lost device.

This is because after logging into the Agribank account and using it, if you don’t log out of the account, the Agribank E Mobile Banking application will remain in a logged-in state. At this point, if someone accesses the device, they can use the account without a password or authentication. They can take advantage of the pre-logged Agribank account to perform improper financial transactions, posing a risk to the account owner. That’s why many people try to log out of their Agribank account on their phone and do so after each time they exit the application.

To maximize security, it is important for users to ensure that they have logged out of their Agribank account on their phone when not in use, especially when sharing the device with multiple people (such as a tablet, laptop…).

3. How to log out of Agribank account on the phone

Users can apply the following methods to log out of their Agribank account on their phone:

3.1. Log out with a Logout button

To log out of your Agribank account when using Agribank Online Internet Banking, you can follow these steps:

Step 1: Find and click on the Personal Page icon at the top right corner of the screen (similar to 3 horizontal lines).

Step 2: Select the Exit the application option→ Choose Agree.

With these steps, your bank account will be completely logged out of the Agribank E Mobile Banking application.

3.2. Log out with the Back button

Another popular way to log out of your Agribank account on your phone is to use the Back feature of your Smartphone. Here are the steps:

Step 1: After completing a transaction, press the Back button on your phone.

Step 2: A notification will appear, asking if you want to exit this login session (as illustrated).

Step 3: Select Agree and exit the application. With these simple steps, you have successfully logged out of your Agribank account.

3.3. Log out with the Home button

For iPhone users, another method to log out of your Agribank account is to use the Home button:

Step 1: After completing a transaction, press the Home button to return to the main screen of your phone.

Step 2: Open the recently used app history and clear the history of the Agribank E Mobile Banking app.

Performing this action will automatically log the E Mobile Banking account out of the phone.

4. Will the Agribank account log out automatically when the phone screen is turned off?

The answer is: No. As mentioned by FPT Shop, the Agribank account will not log out automatically unless there is direct user intervention. However, there are still some situations that will automatically log the Agribank account out of the phone, such as:

Users completely turn off their phone or turn off the screen for a long time.
Users exit the application immediately after completing a transaction.
Users delete the Agribank E Mobile Banking app they just accessed on their phone.

Only in such situations will the Agribank account automatically log out. However, users still need to check and log out immediately when possible to protect their account.

5. Is logging out of the Agribank account on the phone fast?

The answer is: Yes. The methods mentioned above for logging out of the Agribank account on the phone can be done quickly and safely.

In less than 30 seconds, users can complete the process of logging out of their bank account without any issues.

6. Can I log in to my Agribank account on another device?

The answer is: Yes. Users can log in to their Agribank account on another device, but they need to comply with Agribank’s regulations and instructions to ensure the security of personal information.

To do this, you need to install the Agribank E Mobile Banking app from the App Store (for iPhone) or Google Play Store (for Android phones), and then log in with the registered account information.

Customers should also use the logout function on the old device before logging into a new device and take security measures to ensure the safety of account information and avoid potential threats.

7. Is there a fee for logging out of the bank account on the phone?

The answer is: No. When applying the methods of logging out of the Agribank account on the phone in this article, you will not have to pay any additional fees. All methods of logging out of the Agribank account on the phone are completely free.

However, it should be noted that in cases where customers use the Agribank account on a different device (not the device used for the first login to the Agribank account), the Agribank system will provide an OTP (One-Time Password) for customers to log in.

To receive the OTP on the new device, users may have to pay a fee for the OTP service, and the fee level is determined by Agribank at each specific time.

8. Things to note when logging out

When logging out of the Agribank account on the phone, it is important to pay attention to information security and comply with the bank’s regulations. Here are some points to note to ensure maximum security for the account:

Ensure to log out immediately after completing transactions on the Agribank E Mobile Banking application on your phone.
Never log in to your Agribank account through websites or applications not issued by Agribank.
Use a password with high complexity for your Agribank account. Avoid using easily guessable information such as date of birth, ID number.
Do not share sensitive information such as passwords, usernames, or Agribank account numbers with anyone, including family members.
Especially, do not share the OTP (One-Time Password) for transaction authentication with anyone, even if requested.
Regularly check the Agribank account and change the password at least every 6 months to enhance security.

9. Other questions

When researching how to log out of the Agribank account on the phone, you should also not overlook the following questions:

9.1. Is it safe to use an Agribank account?

The answer is: Yes. Agribank has built an extremely good information security system and constantly updates it, so customers can rest assured when using their Agribank account. However, you still need to pay attention and comply with the bank’s regulations to ensure maximum safety when using online banking services.

9.2. Can I log in to my Agribank account on two devices at the same time?

The answer is: No. The Agribank account does not allow logging in on two devices at the same time to ensure the security of information and accounts. When customers try to log in on a new device, the system will automatically log out of previously logged-in devices.

Therefore, you should log out of your account on the previous device if you want to log in on another device. This will help limit cases of leaked login information and improper transactions.

9.3. How to log in to the Agribank account on the phone?

To log in to your Agribank account on your phone, you can follow these steps:

Step 1: Turn on your phone and run the Agribank E Mobile Banking app (if not installed, download it from the CH Play or App Store and install it), then click on Login.

10. Conclusion

Logging out of your Agribank account on your phone is quite simple. Do not take it lightly and try to log out if you have no need to use it to ensure maximum safety.

Hopefully, through this article, you have learned how to log in, log out of your Agribank account on your phone, and related issues!

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Guide to Agribank E-Mobile Banking registration steps

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Frequently asked questions

To log out of your Agribank account on your phone, simply open the Agribank Mobile Banking app and tap on the ‘Menu’ icon in the top-left corner of the screen. Then, scroll down and tap on ‘Logout’. Your session will end and you will be logged out of your account.

Yes, if you have accessed your Agribank account through a web browser on your phone, you can log out by closing the browser or signing out from within the browser’s settings. Additionally, if you have enabled fingerprint or face ID login, you can also log out by disabling these settings on your device.

If you are unable to locate the ‘Logout’ option within the app’s menu, it is possible that your app version may be outdated. Ensure that you have the latest version of the Agribank Mobile Banking app installed on your device. You can update the app through the Apple App Store or Google Play Store, depending on your device’s operating system.

Yes, if you lose your phone or need to log out remotely, you can contact Agribank’s customer support. They can assist you in securely logging out of your account and provide guidance on further security measures if needed.

It is always a good practice to ensure your device is secure and that you log out of sensitive accounts when not in use. Additionally, enabling two-factor authentication (2FA) for your Agribank account adds an extra layer of security. This way, even if someone gains access to your device, they would need the 2FA code to log in to your account.