General Cleaning and Gas Pumping Services at Dien May XANH
Cleaning Service and Air-Conditioner Gas Pump
After using the air conditioner for about 3-4 months, it is recommended to conduct a gas check and cleaning to maintain the machine’s lifespan and improve air quality. The cleaning time varies depending on the air conditioner’s capacity:
- 1-2 HP air conditioner: Approximately 55 minutes
- 2.5-5 HP air conditioner: Approximately 55 minutes
- 3-5 HP ceiling-mounted air conditioner: Approximately 125 minutes
The process of cleaning air conditioners at Dien May XANH includes the following steps:
- Step 1: Check the operating status of the machine and estimate the cost
- Step 2: Confirm the cost estimate with the customer
- Step 3: Clean the indoor and outdoor units and pump gas, if necessary
- Step 4: Check the machine’s operation and clean the surrounding area
- Step 5: Invite the customer to check. No cleaning, no charges
Washing Machine Cleaning Service
It is recommended to clean the washing machine periodically to prevent mold and odor-causing bacteria. Cleaning the washing tub should be done monthly, while cleaning the entire machine body should be done every 3 months. The cleaning time for each washing machine line is approximately 140-180 minutes.
- 7-9 kg washing machine: Approximately 140 minutes
- 10-13 kg washing machine: Approximately 180 minutes
The washing machine cleaning process at Dien May XANH includes the following steps:
- Step 1: Check the operating status of the machine
- Step 2: Remove the control panel, top cover, and back
- Step 3: Clean the washing tray and tub
- Step 4: Reassemble the parts, check the machine’s operation, and clean the surrounding area
Fan Cleaning Service
Cleaning the fan blades, cage, and motor should be done monthly to prevent dust-related respiratory diseases. The cleaning time for fans is approximately 25-50 minutes.
- Stand fan: Approximately 25 minutes
- Steam fan: Approximately 50 minutes
The fan cleaning process at Dien May XANH includes the following steps:
- Step 1: Check the operating status of the machine
- Step 2: Remove the fan
- Step 3: Clean the fan cage, blades, and motor
- Step 4: Reassemble the parts, check the machine’s operation, and clean the surrounding area
Commitment to Service Quality at Dien May XANH
When providing cleaning services for air conditioners, washing machines, and fans, Dien May XANH commits to the following criteria:
- Free cleaning for the first time for air conditioners purchased at Dien May XANH in 2019 and from March 1, 2020
- Punctual and skilled employees who do not accept tips
- Refund policy if the cleaning staff is not thorough, the air conditioner is not cold after installation, or if the customer is unsatisfied with the service
- Service is available for all customers nationwide, regardless of where the products were purchased
Process of Scheduling Cleaning at Dien May XANH
The process of booking a cleaning appointment at Dien May XANH includes the following steps:
- Step 1: Customers visit the website or call the hotline 1800.1061 to book an appointment
- Step 2: The Dien May XANH switchboard will confirm the order placement via phone or text
- Step 3: The technical staff will call to confirm the information and proceed to the customer’s residence
- Step 4: The staff will complete the cleaning, invite the customer to check, and collect payment
For the Washing Machine
- Limiting rust: Regular cleaning prevents rust formation and extends the life of the washing machine
- Preventing bacteria and mold growth: Cleaning the washing machine eliminates dirt and prevents bacterial and fungal growth
For Fans
Regular cleaning of fans improves air quality and prevents respiratory diseases.
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