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1. Warning Regarding Fake Shopping Vouchers
Recently, we have identified several instances of shopping voucher scams. Scammers contact customers and offer shopping vouchers with discounts for purchases made at our stores and The Gioi Di Dong. They claim that these vouchers are from our employees who do not need them and wish to transfer them.
After negotiating with customers, the scammers will instruct them to place orders on our website and transfer the payment to their personal accounts. They promise to work with us to activate the discount vouchers as agreed.
However, on the delivery date, we inform customers that these orders have not been paid for. Customers try to reach out to the scammers via phone and Facebook but without success.
Upon receiving this information, we investigated and discovered that the shopping voucher details provided by the scammers are fake and not issued by us, rendering them unusable.
To avoid being scammed, we advise customers to purchase shopping vouchers only from our official website. For further assistance, please contact our hotline at 1900 232 461.
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-8.jpg)
Front side of our authentic shopping voucher
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-11.jpg)
Back side of our authentic shopping voucher
2. Guide to Purchasing Authentic Shopping Vouchers
Currently, we only sell shopping vouchers online at www.dienmayxanh.com. To purchase vouchers, please follow these steps carefully:
Step 1:
In the “Place an Order for Shopping Vouchers” section, select your desired voucher value, then choose the quantity and click “Buy.”
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-1.jpg)
Step 2:
After clicking “Buy,” please fill in your personal details, including your full name, phone number, and email address, then click “Confirm.”
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-2.jpg)
Step 3:
Upon completing Step 2, a “Successful Order” message will be displayed on the screen.
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-3.jpg)
Additionally, a confirmation message will be sent to the phone number you provided during registration.
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-7.jpg)
3. How to Verify the Authenticity of Shopping Vouchers
To verify the validity of a shopping voucher, please follow these steps:
In the “Shopping Voucher Information” section, enter the voucher code, select the “I am not a robot” option, and then click “Check.”
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-5.jpg)
Invalid or Non-existent Voucher Code
If the voucher code is invalid or non-existent, an error message will appear, stating: “The voucher code is incorrect. Please check again.”
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-15.jpg)
Unused Voucher Code
For unused voucher codes, the system will display the shopping information along with the note “Unused” in the “Application” section. The “Application Date” will also be blank.
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-14.jpg)
Used Voucher Code
For used voucher codes, the “Application” section will display the word “Used”, along with the date the voucher was applied.
![](https://cdn.tgdd.vn/Files/2022/06/07/1437869/huong-dan-mua-va-kiem-tra-phieu-mua-hang-dien-may-xanh-12.jpg)
Once again, we urge customers to be vigilant and refrain from purchasing shopping vouchers from unverified sources to avoid being scammed. If you have any questions or concerns during this process, please don’t hesitate to reach out, and we will be happy to assist you.