1 Warning: Fake Shopping Voucher Scams
We have recently encountered several incidents of shopping voucher fraud. Scammers contact potential victims, offering them discounted shopping vouchers for our store and The Gioi Di Dong. They claim to be employees who cannot use the vouchers themselves and wish to transfer the ownership.
After negotiating with the victim, the scammer will instruct them to place an order on our website and transfer the payment to their personal account, promising to activate the discount as discussed.
On the delivery date, we inform the victim that their order has not been paid for. Attempts to reach the scammer via phone or Facebook are unsuccessful.
Upon investigation, we discovered that the shopping vouchers were fake and not issued by us, rendering them useless. To avoid falling prey to such scams, we advise customers to only purchase shopping vouchers from our official website. For further assistance, please contact our hotline at 1900 232 461.
The front of our genuine shopping voucher
The back of our genuine shopping voucher
2 Guide to Purchasing Our Genuine Shopping Vouchers
Currently, we only sell shopping vouchers online at www.dienmayxanh.com. To purchase a voucher, please follow these steps carefully:
Step 1:
On the Shopping Voucher Purchase frame, select your desired denomination, then choose the quantity and click “Buy.”
Step 2:
After clicking “Buy,” fill in your personal details: full name, phone number, and email address. Then, click “Confirm.”
Step 3:
Upon completing Step 2, a “Successful Order” message will appear on the screen.
Simultaneously, a confirmation message will be sent to the phone number you provided during registration.
3 How to Verify the Authenticity of Our Shopping Vouchers
To verify the legitimacy of a shopping voucher, follow these steps:
In the Shopping Voucher Information Inquiry section, enter the voucher code, select the “I am not a robot” option, and then click “Check.”
Invalid or Non-existent Voucher Code
If the voucher code is invalid or non-existent, an error message will appear: “Incorrect card number, please check again.”
Unused Voucher Code
For unused voucher codes, the inquiry will display the shopping information with the status “Unused” and the application date will not be shown.
Used Voucher Code
For used voucher codes, the status will display as “Used”, along with the date of application.
We strongly advise customers to be vigilant and refrain from purchasing shopping vouchers from unverified sources to avoid being scammed. If you have any questions or concerns during this process, please don’t hesitate to reach out, and we will be happy to assist you.
