Kerry Express is the largest cash-on-delivery (COD) logistics and transportation service provider in Vietnam and abroad. If you’re using Kerry Express delivery services, don’t miss out on these five quick and accurate ways to track your shipments to avoid loss and easily manage your orders.
1. An Overview of Kerry Express Delivery Service
What is the Kerry Express Delivery Service?
Kerry Express, established in 2001, with its head office in Ho Chi Minh City, is a company specializing in express delivery and logistics.
Currently, Kerry Express has four central warehouses equipped with professional facilities in four locations: Ho Chi Minh City, Hanoi, Danang, and Binh Duong, along with a network of 120 post offices across the country. The company also has a presence in over 50 countries and territories worldwide.
Kerry Express, established in 2001, is headquartered in Ho Chi Minh City.
One of the key strengths of Kerry Express is its diversity in serving multiple industries, including electronics, consumer goods, telecommunications, home appliances, automobiles, and motorcycles. Their flexible infrastructure in terms of warehouses and transportation means they can accommodate various transportation requirements of their customers.
Other advantages include nationwide delivery, API integration, return management, customer support through a dedicated hotline, customs procedures assistance, cargo insurance, and payment support.
Kerry Express serves a diverse range of industries.
Kerry Express Services
- Express Delivery: This is the most prominent, common, and widely used service by customers at Kerry Express.
- 48-hour Delivery: Alternatively, you can opt for this service, where your parcel will be delivered within 3-4 days.
- Road Transport
- Cash on Delivery (COD)
- International Express Delivery
Kerry Express Price List
To make it more convenient to learn about the prices of each service, Kerry Express provides a freight rate calculator on their website. You can follow these steps:
Note: The fee does not include surcharges; therefore, to know the exact price, it is recommended to visit the nearest post office or contact the hotline 19006663 for a detailed quote.
Kerry Express provides a freight rate calculator on their website.
2. Tracking Kerry Express Orders
Tracking Kerry Express Waybill
There are multiple ways to track your waybill from Kerry Express. Here are some of the quickest and most accurate methods to monitor your orders:
Tracking on the Kerry Express Website
When you send a package through Kerry Express, you will receive a waybill with detailed information about your shipment. This includes a 12-character alphanumeric code below the barcode, which is the waybill number.
If you are the recipient and want to know the waybill number to track the status of your order, you can contact the sender to obtain the number or check the information on the online order.
Go to the following link: https://kerryexpress.com.vn/trang-thai-don-hang.
Input the waybill number of the shipment you want to track into the empty field and click the search icon (magnifying glass) to initiate the search.
If the waybill number is valid, the results will display:
Where is your shipment?: Shows which warehouse the shipment has reached, the time of arrival, and the name and phone number of the delivery person.
Shipping Information: Waybill number, delivery date, recipient, and order status.
Sender – Recipient Information: Addresses of the sender and recipient.
Tracking by Calling the Kerry Express Hotline
You can call the Kerry Express hotline at 19006663 and ask the staff to check the status of your order. You will need to provide some basic information, such as the sender’s name, phone number, and waybill number.
Note: The Kerry Express hotline is not available 24/7, so keep in mind the following operating hours:
| Monday – Friday | 7:30 AM – 7:00 PM |
| Saturday | 7:30 AM – 6:00 PM |
| Sunday | 8:00 AM – 4:00 PM |
Contact Kerry Express Customer Support
If you require more in-depth assistance, you can submit your inquiries through the Kerry Express support form as follows:
When filling out the form, you will provide your email address. The Kerry Express customer support team will respond to you via the registered email.
Alternatively, you can send an email directly to the Kerry Express customer support department at [email protected] and provide the necessary information to receive assistance.
Send a Message to Kerry Express on Facebook
Send a message to the Kerry Express fanpage on Facebook, provide your information, and request them to track your waybill. This method may take some time, as the fanpage does not have staff available 24/7.
Contact Kerry Express via Zalo
This method may also take some time, as there is no 24/7 online staff available.
3 Kerry Express Post Office List
How to Find the Nearest Kerry Express Post Office
Search for Kerry Express post offices.
List of All Kerry Express Post Offices
Binh Thanh Post Office
158 Chu Van An, Ward 26, Binh Thanh District, Ho Chi Minh City
Thang Long Post Office
34B Thang Long, Ward 4, Tan Binh District, Ho Chi Minh City
District 7 Post Office
117/7C Tran Xuan Soan, Tan Kieu Ward, District 7, Ho Chi Minh City
District 10 Post Office
7A/4 Thanh Thai, Ward 14, District 10, Ho Chi Minh City
District 3 Post Office
105A Vuon Chuoi Street, Ward 4, District 3, Ho Chi Minh City
Binh Tan Post Office
255 Vanh Dai Trong, Binh Tri Dong B Ward, Binh Tan District, Ho Chi Minh City
Southern Saigon Operation Center
117/7C Tran Xuan Soan, Tan Kieu Ward, District 7, Ho Chi Minh City
Binh Chanh Post Office
A1/22 Nguyen Huu Tri, Ward 1, Tan Tuc Town, Binh Chanh District, Ho Chi Minh City
Southern Saigon Operation Center
37/5 Be Van Cam, Tan Kieu Ward, District 7, Ho Chi Minh City
District 2 Post Office
124 Tran Luu, An Phu – An Khanh Urban Area, An Phu Ward, District 2, Ho Chi Minh City
Eastern Saigon Operation Center
25, Street 24, Ward 7, Linh Dong Ward, Thu Duc City, Ho Chi Minh City
Cu Chi Post Office
341 Highway 8, Ward 3, Cu Chi Town, Cu Chi District, Ho Chi Minh City
Go Vap Post Office
62L/40 Nguyen Hong Residence, Nguyen Hong Street, Ward 11, Binh Thanh District
Tan Phu Post Office
496 Le Trong Tan, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City
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