The Ultimate Guide to Online Identity Verification with the CCCD Chip-Enabled Card

Many people have applied for a long time but have not yet received their ID card. So, how do you know if yours is done? Or do you not know how to look up personal information and online residence information with a chip-enabled Citizen Identification Card? Join us to find out more in the article below!

1What personal information is integrated into the chip-enabled Citizen Identification Card?

Personal information integrated into the chip-enabled Citizen Identification Card

The chip-enabled Citizen Identification Card, also known as the e-ID, is a smart card that can integrate multiple data such as driver’s licenses, insurance, etc. They are considered identity cards that identify the identity and information of citizens.

Personal information integrated on the chip-enabled Citizen Identification Card includes full name, date of birth, ethnicity, religion, blood type, place of birth registration, place of permanent residence, hometown, current address, family information, etc.

For further reference:

2How to look up personal information with a chip-enabled Citizen Identification Card

Lookup using the QR code on the chip-enabled Citizen Identification Card

For phones using the iOS operating system, simply open the camera and scan the QR code on the chip-enabled Citizen Identification Card to view personal information on the phone screen.

For phones using the Android operating system, follow these steps:

Step 1 Download the Goole Lens app.

Step 2 Open the app, point the camera at the QR code on the chip-enabled Citizen Identification Card, and the personal information will appear on the screen.

Lookup using the QR code on the chip-enabled Citizen Identification Card

Lookup on the National Database on Population

Step 1 Visit the Ministry of Public Security’s Public Service Portal > Select Login.

Access the Ministry of Public Security’s Public Service Portal and select Login

Step 2 Log in with your National Public Service Portal account.

Log in with your National Public Service Portal account

Step 3 After logging in, select File Search > Citizen Information.

Select File Search and then Citizen Information

Step 4 Next, fill in all the fields that the page requests and select Search.

Fill in all the fields that the page requests and select Search

Step 5 Scroll down to view personal information such as full name, ethnicity, religion, blood type, place of birth registration, place of permanent residence, hometown, current address, family information, head of household information, etc.

View personal information

3How to check if the chip-enabled Citizen Identification Card is done

Check via website

Step 1 Access the website

First, access the website of the National Public Service Portal

The homepage will look like the image below.

Access the website

Note: You can do this on both a smartphone and a computer. However, it is recommended to use a computer to easily download the results.

Step 2 Proceed with file search

Next, select Information and Services at the top, then select File Search.

Proceed with file search

Step 3 Enter the file code and Search

Next, enter the File Code and enter the Security Code as requested.

Finally, click Search to complete.

Enter the file code and search

The file code is the number on your Citizen Identification Card appointment slip.

The file code is the number on your Citizen Identification Card appointment slip

Note: You must enter the correct number on the appointment slip and the security code to check the status of your Citizen Identification Card.

Check via Zalo

Check via Zalo

Step 1 Go to the Messages section on the Zalo app, and type find the page of the District/Ward Police where you applied for the Citizen Identification Card.

Step 2 Click on the Interest icon, then the interface will display a chat window, then select the Citizen Identification Card Lookup function.

Step 3 Enter the Citizen Identification Card/old ID number or enter your Full Name and Date of Birth, then click Search, at which point it will display a notification that your Citizen Identification Card is available or not.

Check via the National Population Data Center fanpage

Check via the National Population Data Center fanpage

Go to Facebook, search for the National Population Data Center fanpage, and send a message to the fanpage providing 5 basic personal information: Full Name, Date of Birth, Place of Permanent Residence, Date of Citizen Identification Card application, and Place of application. The center will then check and respond to the status of the Citizen Identification Card application.

For further reference:

4Frequently Asked Questions when checking Citizen Identification Card information

How long does it take to issue and return the chip-enabled Citizen Identification Card?

In the case of new issuance or replacement:

• In cities and towns, no more than 07 working days;
• In mountainous, border, and island districts, no more than 20 working days;
• In other areas, no more than 15 working days.

In the case of re-issuance:

• In mountainous, border, and island districts, no more than 20 working days;
• In cities, towns, and other areas, no more than 15 working days.

Why is the date of issuance different from the date of application?

The issuance of the new chip-enabled Citizen Identification Card is being implemented, and the machinery is still being improved. The chip-enabled Citizen Identification Card issuance system is continuously being repaired, upgraded, and reinstalled… which makes the process of making the Citizen Identification Card time-consuming. In addition, the large number of Citizen Identification Card applications has led to an overload for the competent authorities.

Frequently Asked Questions when checking Citizen Identification Card information

Benefits of the chip-enabled Citizen Identification Card for citizens

The chip-enabled Citizen Identification Card, also known as the e-ID, can be used for multiple purposes and brings many benefits to citizens:

• High level of personal information security
• Prevent forgery of documents
• Integration of multiple types of documents in the chip-enabled Citizen Identification Card: Driver’s License, Social Insurance Book, etc.
• Convenience when staying abroad or signing contracts

Benefits of the chip-enabled Citizen Identification Card for citizens

5How to report slow return of chip-enabled Citizen Identification Card

How to report slow return of chip-enabled Citizen Identification Card

Report slow return/check progress of chip-enabled Citizen Identification Card via Facebook

Step 1 Visit the fanpage of the National Population Data Center

Step 2 Click on “Message” and provide 5 basic personal information: Full Name, Date of Birth, Place of Permanent Residence, Date of Citizen Identification Card application, and Place of application.

Check the status of the chip-

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