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The Ultimate Guide to Tmall: Self-Ordering Made Easy

Ordering directly through Tmall offers significant cost savings and makes the selection process a breeze. This step-by-step guide will teach you how to navigate the platform and place orders independently, eliminating the need for intermediaries.

Administrator

11 July, 2024

Tmall is a well-known Chinese e-commerce website that has become a favorite among avid shoppers. Today, we will guide you through the process of ordering from Tmall without having to go through any intermediaries.

1What is Tmall?

Tmall Logo – One of the Most Popular E-commerce Platforms in China

Tmall is a Chinese e-commerce platform specializing in domestic products. It is owned by the Alibaba Group and was launched in April 2008 under the former name Taobao Mall. Tmall operates on a B2C model, connecting consumers directly with businesses, and is based on the Taobao shopping platform.

To meet the diverse needs of global consumers, Tmall has expanded its reach to connect Chinese consumers with domestic and international businesses. However, the Tmall website is exclusively in Chinese, and they do not ship internationally.

2Steps to Order Directly from Tmall Without an Intermediary

Step 1 Create a Tmall Account and Log In

Create a Tmall Account and Log In

After translating the website from Chinese to Vietnamese using Google Translate, go to the Tmall homepage and select the account registration option. Choose the red box and select your country code (+84) and enter your phone number. Then, slide the cursor from left to right until it turns green and click the red box to continue.

Once your phone number has been verified with the code sent by Tmall, you can proceed to create your password and username. After confirming, if Tmall notifies you that your account has been successfully created, log in to Tmall using the phone number and password you registered.

Alternatively, you can log in to Tmall using the following methods:

Visit the Tmall website: Tmall.com
Download the Tmall app for iOS: 手机天猫17+ – App Store
Download the Tmall app for Android: 手機天貓-官方正品在天貓- Apps on Google Play

Step 2 Find the Products You Want to Buy

Search for the Products You Want to Purchase

Currently, you can search for products in two ways: either by browsing through the product categories on the left column of the system or by typing the product name in Chinese into the search bar and using the filtering function to find the most suitable products.

Additionally, to make shopping more convenient, consider installing translation apps like Google Translate, Viet Chinese Translation, or Vietnamese-Chinese Translation to translate Chinese product descriptions into Vietnamese.

Step 3 Choose High-Quality Products

Choose Products with Positive Reviews

After clicking the search button, you will be directed to a page with various options for the product you are looking for. Simply click on the product you wish to purchase. However, to ensure you are getting a high-quality product, pay attention to additional information such as the seller’s years in business, their trust rating, and customer reviews.

Step 4 Place Your Order and Make Payment

Ship the Products to Vietnam and Receive Your Order

As mentioned earlier, Tmall only ships domestically within China. Therefore, to receive your order, you will need to arrange for a friend or relative in China to receive the package or engage a reliable shipping service from China to Vietnam. Ensure that the shipping company you choose has a good reputation and extensive experience to guarantee timely delivery and reasonable costs.

3Products That Can Be Directly Ordered from Tmall

Tmall Offers a Wide Range of High-End Fashion Products

As one of the largest e-commerce platforms in China, Tmall boasts an extensive selection of products that you can order directly, including household goods, personal care items, jewelry, phone accessories, electronics, and more.

Notably, one of the most popular categories among international shoppers on Tmall is fashion, encompassing clothing, cosmetics, and various accessories. In addition to high-quality products and diverse designs, Tmall also features renowned high-end fashion brands such as Zara, Uniqlo, and Urban Revivo.

4Advantages and Disadvantages of Ordering from Tmall

Tmall Offers a Diverse Range of Choices for Consumers

Some advantages of ordering directly from Tmall include:

Wide variety of products – Tmall offers an extensive range of items with diverse designs, origins, and more, ensuring that consumers have numerous options to choose from.
Price comparison – You can compare prices for the same product from different companies, helping you find the most suitable deal.
Detailed seller information – Tmall provides comprehensive seller information, including store trust ratings, customer complaints, and detailed reviews, allowing you to make informed purchasing decisions.

An Alipay Account is Required for Payments on Tmall

However, there are also some disadvantages to consider when ordering directly from Tmall:

Higher prices – Products on Tmall tend to be more expensive compared to other shopping websites.
Limited promotions and discounts – Tmall does not frequently offer special deals, and you need to be experienced in selecting products to avoid receiving low-quality items.
Chinese-only interface – The website is entirely in Chinese, so you need to have a basic understanding of the language to navigate the platform, understand product descriptions, and follow the purchase process.
Domestic transactions only – Tmall only accepts payments through Alipay, Visa, or MasterCard, which are linked to Chinese bank accounts.
No international shipping – You must provide a Chinese shipping address to receive your orders.

5Things to Keep in Mind When Ordering from Tmall

Carefully Consider Your Purchases to Avoid Returns

To ensure a smooth shopping experience on the Tmall e-commerce platform, keep the following in mind:

Consider your purchases carefully – Due to the long distance between Vietnam and China, think through your purchases to avoid the need for returns, which can be time-consuming and incur additional shipping costs.
Color variations – Different electronic devices may display colors differently. Compare product images across multiple devices, such as your phone, laptop, and computer, to get a better idea of the actual color.
Holiday promotions – Tmall often offers significant discounts during festive seasons, which can last for weeks or even months. Keep an eye out for these promotions to get the best deals.
Choose reputable sellers – Avoid buying from shops with low trust ratings, negative reviews, or no customer feedback to minimize the risk of receiving low-quality or unsatisfactory products.

This guide has provided a detailed explanation of how to order directly from Tmall without relying on intermediaries. We hope that with this information, you can easily purchase high-quality items at the best prices available!

Frequently asked questions

Tmall is a Chinese language website for businesses to consumer (B2C) online retail, operated in China by Alibaba Group.

Overseas brands can open a Tmall Global store to sell their products directly to Chinese consumers without the need for a physical presence in China. Tmall Global provides a platform for brands to reach Chinese consumers and offers features such as cross-border logistics and payment solutions.