Technology

Unlock the secrets to accurately checking MobiFone subscriber information in no time

How can you accurately and quickly look up information about MobiFone subscriptions? What steps are involved in checking? Can you check information about someone else's Mobi subscription? Follow the content of this article below, and you will find the answer.

Administrator

7 February, 2024

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Looking up MobiFone subscription information is a very useful task that anyone using Mobi mobile network needs to perform in order to ensure their SIM card ownership and accurate information. Therefore, today, FPT Shop would like to share the fastest and simplest ways to check Mobi subscription information, inviting you to read along!

Guide to checking MobiFone subscription information

Check MobiFone subscription information via SMS

With a simple text message, you can easily find out your subscription information. Specifically, with this method, all you need to do is compose a message according to the syntax TTTB and send it to 1414. If the message is sent successfully, the system will send you the subscription information via SMS. The SMS content includes the full name of the subscriber, date of birth, ID card/ID number, date and place of issue.

Check subscription information with My MobiFone application

My MobiFone is a super-utility application that helps you easily check subscription information with a few basic steps:

Step 1: First, you access the My MobiFone application and log into your account.

Step 2: Next, you click on the 3 horizontal lines icon in the upper left corner of the screen and select Subscription information to display.

Step 3: Then, click on the Subscription information section to see all the main subscription information displayed in the Subscription information section.

Check Mobi subscription information on the website

Another way to look up MobiFone subscription information online is through the network’s website.

Step 1: First, you access the MobiFone website here and click on the Login section.

Step 2: Next, you log in with the OTP code or scan the QR code on the My MobiFone app or through Facebook, Google account.

Step 3: Select the My MobiFone section and click Personal information, the system will display the full subscription information for you.

MobiFone subscription information check via customer service

MobiFone customer service is the place to consult about the products and services provided by Mobi as well as to help answer any questions or inquiries from customers regarding the network’s services and products. At the same time, it accepts customer comments, feedback, and recommendations. Therefore, this is also a channel to help you check subscription information.

Step 1: Open the Phone section and dial the MobiFone customer service number.

Step 2: When connected to the customer service representative, state your request to check subscription information and provide some personal information for verification.

Step 3: After the customer service representative completes the check, they will provide you with your subscription information.

Check Mobi postpaid subscription information

For MobiFone postpaid subscriptions, you can also check the information using the above methods. In addition, you can also look up information on the subscription contract or monthly billing notice.

Can I check someone else’s Mobi subscription?

Subscription information is registered confidentially. Therefore, MobiFone will NOT provide information about someone else’s subscription. Even if you call the Mobi customer service hotline, you will not receive any information about that subscription. Only the owner can check their own subscription information.

Guide to checking MobiFone service information in use

In addition to checking subscription information, you should also check the services you are using to proactively adjust them properly.

Check service information via SMS

To check the services that your Mobi subscription is using, you can compose a message with the content KT and send it to 994. The system will send you a message with the content “You are currently using MobiFone postpaid services…“

Check service information via USSD

In addition to text message syntax, you can also check via USSD using the following syntax: *901*4*6# Call or *901*4*7# Call. After a few seconds, the MobiFone customer service hotline will send you a list of the activated services on your subscription.

Check information via My MobiFone application

Step 1: Log in to the My MobiFone application > Select Package > Click on Check > Select Services.

Step 2: The system will send an OTP code to your sim card. Enter that code into the application to instantly check the services being deducted from your sim card.

Conclusion

Recently, FPT Shop has shared with readers the ways to check MobiFone subscription information as well as check the services currently in use. Hopefully, this information will be helpful in helping you use Mobi services more effectively.