6 Detailed Ways to Look Up Jaccs Loans in 2024 Accurate

Currently, customers can inquire about Jaccs loans in many ways such as checking the signed contract, contacting the Jaccs call center, or using the Payoo system,… Right now, FPT Shop will guide you in detail on 6 methods to do it.

About Jaccs Company

Some important information in the Jaccs loan contract includes:

• Loan amount: The amount Jaccs provides to the customer, which can be a mortgage loan or an unsecured loan depending on the needs and agreement between the two parties.
• Term and interest rate: The contract will contain information about the specific time that the customer needs to settle the loan to Jaccs. Along with that is the interest rate for borrowing, the amount to be paid monthly, and the total amount to be paid after the term.
• Late payment penalty fee: In the event that the customer does not fulfill the obligation to repay the debt on time, a penalty fee will be imposed. This fee is also stipulated in the contract, depending on the late payment period and the remaining amount yet to be paid in full.
• Conditions for early settlement: In this contract, conditions and procedures for early settlement of the loan are also stated. It may include repaying a certain amount or paying off the remaining amount in full.
• Information security terms: In here, the terms and conditions regarding the security of the customer’s personal information and how Jaccs uses that information are clearly stated.
• Dispute resolution: If disputes arise during the cooperation process, the resolution will be conducted according to the regulations stated in the contract, which may involve arbitration or court.

When do you need to inquire about Jaccs loans?

As mentioned above, the Jaccs loan contract contains a lot of information. Therefore, not all customers can remember all of that information. Inquiry about Jaccs loans will be necessary in some cases, such as:

• When you forget the loan contract number: At this time, the inquiry will help customers retrieve the contract number and relevant information.
• When you do not remember the loan repayment date: This is a very important information. If you do not remember the payment date, leading to late payment, there will be penalty fees and it may affect your credit score and borrowing ability in the future.
• When you want to check the repayment status and principal balance: The inquiry helps customers know the remaining debt to manage their finances effectively, plan and prepare money for repayment on time.
• When you want to check the Jaccs repayment history: Online inquiry methods also help customers know the repayment history.
• When there are late payment fees or late payment interest: If you have a late payment or incurred penalties and interest, the inquiry will help you understand more about the amount to be paid and the due date of payment.

Details of 6 methods to inquire about Jaccs loans

Inquiring about Jaccs loans can be done through various channels such as contacting the Jaccs Customer Service Call Center, online inquiry on the Payoo platform, or visiting Jaccs’ offices. Below are detailed instructions for each method, which you can refer to.

1. Inquire about Jaccs loans through the signed contract

As mentioned above, the Jaccs loan contract is an important document and customers need to keep it carefully. Whenever you need to check loan information, you can open the contract and look up the information you want to know.

However, if you have lost or misplaced the contract, there are two ways to retrieve it. First, contact the Jaccs customer service hotline for assistance. Jaccs’ staff will send the contract PDF to your email. The second way is to go directly to Jaccs’ office to request a copy of the contract.

2. Inquire about Jaccs loans by contacting the call center

The Jaccs call center is the department responsible for customer service, advising, answering questions, and supporting customers in processing requests related to products and services. You can also contact this call center to request loan inquiries.

The Jaccs hotline is (028) 7108 6999, or you can send an email to [email protected]. Note that even when talking to the call center staff or sending an email, you still need to provide accurate information such as: Full name, ID card, contract number for verification. After that, Jaccs’ customer service staff will help you with the inquiry and respond.

3. Inquire about Jaccs loans through Payoo

Payoo is an intermediary payment solution that brings users a convenient shopping experience at stores, supermarkets, e-commerce websites, loan repayments,… quickly through Internet-connected devices. Currently, Payoo is a partner of many companies and businesses, including Jaccs Vietnam Financial Company Limited.

Therefore, you can inquire about Jaccs loans through the Payoo website as follows:

Step 1: Access Payoo’s Billing Payment service at this address. 

Step 2: Select Installment Payment/Consumer Loan.

Step 3: Select JACCS.

Step 4: Fill in the information including: Contract number/ID card number and Confirmation code displayed on the screen then click Continue.

The Payoo system will quickly return the result of your loan information in detail.

4. Inquire about Jaccs loans at the company’s office

Another way to inquire about Jaccs loans is to directly visit Jaccs’ office to get assistance from their staff. When going there, remember to bring your ID card to verify your identity. At Jaccs’ office, their staff will guide and support you in the inquiry process.

5. Inquire about Jaccs loans through MoMo e-wallet

MoMo is also cooperating with Jaccs to provide customers with the convenience of online loan inquiry and repayment.

To inquire about Jaccs loans on the MoMo wallet application, follow these steps:

Step 1: Access the MoMo application on your phone and log in to your account.

Step 2: Select Loan Payment on the main interface.

Step 3: Choose the partner to pay by clicking on All partners then find and select Jaccs. 

Or you can enter Jaccs to the search bar.

Step 4: Choose Payment method such as ID card number or Contract number/loan code.

Then, fill in the required information and click Continue.

All loan information will be displayed on the screen.

6. Inquire about Jaccs loans through ZaloPay

Similar to MoMo wallet, you can also check Jaccs loans and repay them on ZaloPay application with the following steps:

Step 1: Access the Zalo app > Select Discover > Select ZaloPay.

Step 2: Select Loan Payment > Click Show more to see the list of providers.

Step 3: Select Jaccs > Choose to search by Card account number or Contract number.

Step 4: Enter the corresponding information and click Check Remaining Debt.

All information about the loan will be displayed in detail.

Some notes when inquiring about Jaccs loans

When inquiring about Jaccs loans, you should take note of the following to ensure the process is smooth and quick:

• If calling the Jaccs hotline, use the phone number you used when registering the loan for the quickest support.
• When requested, provide accurate personal information that matches the information when you made the loan, especially your ID card number.
• Remember the contract number for more convenience in inquiries.
• Regularly inquire and repay your loan about 2 days before the actual payment date stated in the contract to avoid being classified as bad debt. 
• If you cannot settle the loan on time, contact Jaccs to request an extension or support.

Answers to some frequently asked questions about Jaccs loans

Can I change the contact phone number?

If you have changed to a new phone number, please contact Jaccs Vietnam Customer Service Department for instructions on necessary procedures and complete the update.

Can I change the payment date?

The answer is NO. In case you cannot make the payment on the scheduled date, you can make an early payment, the amount you deposit will be understood as the payment amount for that payment period.

What happens when I pay late?

When you pay late, you will have to pay a late penalty fee according to the contract’s regulations. In addition, late payment can also affect your credit relationship information.

What are the payment methods for Jaccs loans?

You can make payment through MoMo e-wallet, Payoo, Vietcombank, ACB, Vietinbank, Post Office.

Conclusion

Through this article, readers must have understood the 6 methods to inquire about Jaccs loans. You need to regularly perform inquiries to not overlook important information, especially the loan repayment date.

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