Technology

4 simple ways to recover a suspended TikTok account due to policy violation, did you know?

There are multiple reasons why TikTok accounts get suspended, most commonly due to users violating community policies and not adhering to content guidelines. In such cases, you will receive a notification from TikTok, with restricted access to certain features, or even permanent account suspension.

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22 February, 2024

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Tiktok account suspension is a situation that many users encounter while using this application, usually due to violating Tiktok’s content regulations or community policies. What are the forms of Tiktok account suspension? How to quickly restore your account? Find out this information with FPT Shop.

Signs of Tiktok account suspension

You can easily recognize that your Tiktok account has been suspended through the following signs:

Received a suspension notification in the Notifications section of the app or via the email used to register for Tiktok.
You cannot access your account or use features such as browsing, interacting, posting new videos, etc., as your Tiktok account has been restricted from logging in.
Your previous videos, comments, and interactions on the Tiktok platform will either show 0 views or be completely hidden until your account is reactivated.

Reasons for Tiktok account suspension

Usually, Tiktok account suspensions occur when users violate community policies or fail to comply with the platform’s content guidelines. Specifically:

Posting explicit, indecent, violent, or illegal content such as using stimulating substances, trading weapons, attacking political figures.
Using inappropriate language when discussing ethnicity, religion, gender, or engaging in behaviors that offend an individual or organization in videos or comments.
Creating a Tiktok account impersonating someone else or posting content that infringes copyright and intellectual property rights. For example, using videos or images without permission, failing to cite sources when publishing copyrighted works, etc.
Reposting or commenting too much spam content.
Repeatedly violating the above offenses even after receiving a warning notice from Tiktok.

Understanding 4 forms of Tiktok account suspension

Depending on the case, Tiktok account suspension can last from 7 to 30 days, or even permanently, without the possibility of recovery. To find the quickest way to recover your Tiktok account, you need to determine the extent to which your account has been suspended.

Temporary Ban

When temporarily banned, depending on the severity of the violation, your account will be restricted from using Tiktok features for 24-48 hours. During this time, you cannot post new videos, interact, comment on other users’ videos, or edit your Tiktok profile.

Shadowban

Unlike Temporary Ban, when a Tiktok account is “shadowbanned,” users can still browse, interact, like, comment, share other users’ videos, and post new videos on their channels. However, your videos will have limited visibility on the For You page and cannot record views. This significantly affects the engagement of your account, especially for Tiktok accounts used for business purposes.

The duration of a shadowban on Tiktok usually lasts about 14 days or even longer, depending on the severity of the policy violation.

Underage Ban

Tiktok accounts are suspended with an Underage Ban notification when users do not meet the age requirements for using the platform. Tiktok requires a minimum age of 13 to protect the young community from harmful and inappropriate content.

If Tiktok’s decision to suspend your account is incorrect and you promptly appeal to Tiktok, you can recover your account. However, if you have actually violated Tiktok’s age requirement, your account will be permanently deleted from the platform after 113 days.

Tiktok Permanent Ban

If your Tiktok account is permanently suspended, you will no longer be able to access or use it, and it will be completely removed from the platform due to serious violations of community standards and content regulations. You have no way to recover your Tiktok account, and Tiktok may even block your device from creating a new account.

Guide: 4 ways to restore a suspended Tiktok account

Based on the information above, you now understand the signs, reasons for Tiktok account suspension, and the four types of suspension applied on the platform. If your Tiktok account is shadowbanned, temporarily banned due to non-serious violations, or incorrectly suspended, you can recover your account using the following methods suggested by FPT Shop:

Submit a complaint to Tiktok in the “Inbox”

As mentioned above, when a Tiktok account violates content guidelines or community policies, users will immediately receive a notification from Tiktok. You can file a complaint based on this notification as follows.

Open the Tiktok app, select “Inbox,” and all notifications will be displayed. Access the notification about the suspension of your Tiktok account and choose “Complaint.”

Report through the “Report a Problem” section

You can also follow the steps below to recover your suspended Tiktok account.

Step 1: Open Tiktok, go to “Profile,” and tap the three horizontal lines icon at the top right of the screen.

Step 2: Scroll down and select “Report a Problem,” then tap the pencil icon at the top right of the screen to “Create a New Feedback.”

Here, you should provide necessary information (Tiktok ID, email/phone number used to register the account, the issue you need help with along with relevant images) to report the issue you are facing, and the Tiktok support team will review and respond to you.

Step 3: After entering the information, select “Report” to send your complaint to Tiktok.

The review and approval process may take 1-3 days, so please be patient. If your Tiktok account did not violate any rules, was mistakenly suspended, or the offense was not too severe, Tiktok will review and lift the suspension, allowing you to regain access to your account.

Submit a complaint through the “Community Guideline Violation” section

Step 1: Open Tiktok and access the video that violates Tiktok’s policies.

Step 2: Tap “Community Guideline Violation: View details.” Here, enter the necessary information and the issue that needs to be resolved, similar to filing a complaint under the “Report a Problem” section described above.

Step 3: Tap “Submit Complaint” to complete the reporting process. Tiktok will then provide instructions on the further steps you need to take to restore the features of your account. Simply follow the instructions and wait for Tiktok’s review and approval.

Contact Tiktok via email

If Tiktok sent a suspension notification to your registered email, you can also directly reply to that email. Alternatively, compose an email and send it to one of the following email addresses: [email protected], [email protected], [email protected].

Please concisely and politely present the issue and the reason for your Tiktok account suspension via email.

Frequently asked questions

If your TikTok account has been suspended due to policy violation, there are a few steps you can take to try and recover it. First, carefully read TikTok’s Community Guidelines to understand the policies you may have violated. Then, consider the severity of the violation and the number of reports against your account. If the violation is minor and this is your first offense, you can try contacting TikTok support and politely requesting the reinstatement of your account. Provide a sincere apology and assure them that you will comply with their policies going forward. If your account was suspended for severe or repeated violations, a sincere apology and a commitment to changing your content to adhere to their guidelines may be necessary.

TikTok has a set of Community Guidelines that outline the behaviors and content that are not allowed on the platform. Some common reasons for account suspension include violating their guidelines on inappropriate behavior, such as harassment, bullying, or hate speech; posting explicit or graphic content; copyright infringement; spamming; and creating multiple accounts with similar content.

To avoid future suspensions, it’s important to familiarize yourself with TikTok’s Community Guidelines and ensure that your content complies with their policies. Respect other users and refrain from engaging in any form of harassment or bullying. Avoid posting explicit or sensitive content, and always respect the intellectual property rights of others. Also, be cautious when using hashtags, as some may be associated with inappropriate content. Regularly review and update your privacy and security settings on TikTok to further protect your account.

If you believe your account suspension was a mistake, you can appeal the decision by contacting TikTok support. Provide them with a clear and concise explanation of why you think your account was wrongfully suspended, and include any relevant evidence to support your claim. Remain polite and respectful throughout the process, and be patient as they investigate the matter.

If you are unable to recover your suspended TikTok account through the methods mentioned, you may consider creating a new account. However, be mindful that creating multiple accounts can also violate TikTok’s policies. As such, ensure that your new account complies with their guidelines, and focus on creating engaging content that adheres to their Community Standards. You can also explore other social media platforms that align with your content and target audience.